Aparthotel Costa Sal

Aparthotel Costa Sal descritpion
Located a quarter mile from Puerto del Carmen's Matagorda Beach, the Aparthotel Costa Sal has a sauna, paddle tennis court and 2 swimming pools. Most apartments have a private balcony or terrace.
In landscaped grounds, the Costa Sal apartments have simple, bright décor and are air-conditioned in summer. They all include a flat-screen TV with international channels.
Guests can enjoy meals in the Costa Sal's restaurant or outside on the terrace of the on-site snack bar. The apartment-style hotel also features a grocery store and a self-service laundry room.
The staff at the 24-hour front desk can arrange currency exchange and bike or car rental. Free parking can be found nearby.
The Costa Sal Aparthotel is around 3 miles from the center of Puerto del Carmen. Lanzarote Airport is a 10-minute drive away.
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The staff speaks English——Aparthotel Costa Sal's staff speaks:Swedish,Slovenian,French,Spanish,English,German
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Facilities of Aparthotel Costa Sal
Outdoors :Outdoor Pool (all year) | Grounds | Terrace | Sun Deck
Pets :Pets are not allowed.
Activities :Tennis Court | Golf Course (within 2 miles) | Pool Table | Ping-Pong | Hiking | Sauna | Solarium | Massage | Bicycle Rental | Game Room | Playground
Food & Drink :Restaurant | Bar | Restaurant with Dining Menu | Snack Bar
Internet :WiFi is available in all areas and charges apply.
Parking :Free!Free public parking is available at a location nearby (reservation is not needed).
Services :Room Service | Packed Lunches | Car Rental | 24-Hour Front Desk | Currency Exchange | Tour Desk | Fax/Photocopying
General :Paid WiFi | Safe | Convenience Store (on site) | Family Rooms | Elevator | All Spaces Non-Smoking (public and private) | Air Conditioning | Designated Smoking Area
Languages Spoken :Swedish | Slovenian | French | Spanish | English | German
Reviews for Aparthotel Costa Sal
Review 1:Our holiday was only 6 days!!
Review 2:Apartment looks just like the photos! The pools were beautifully clean and maintained, as were the rooms. The staff were genuinely lovely and helpful and made us feel so welcome. Food in hotel restaurant was superb and great value for money. Great location, short walk to eateries and the beach in matagorda. Lots of fun activities to do for everyone. Rooms regularly cleaned and bedding spotless. Taxis cheap although local bus stop just outside hotel. Lots of yummy restaurants and cute shops just down the road in Peurto del Carmen. Would definitely return to this hotel. Free wifi.
Review 3:The whole complex was great, so clean, staff so friendly & supermarket on site The accommodation is very well equipped. The location is excellent a beach near by and a few mins taxi to the airport and Porta del Carmen. Will be returning as soon as possible.
Review 4:The beds were a bit uncomfortable. Purchased Wi-fi not great. Hot water ran out in the evenings.
Review 5:The complex is beautifully kept and rooms spotless. Excellent location, close to beach. Our bungalow was right beside a pool, ideal for our kids. Food was OK, maybe need to update the menu. Staff are very friendly and helpful. Close to the airport, no hassle getting a taxi.
Review 6:studio too small.no rail in bath very dangerous for elderly people to get in or out of shower. a lot of steps to get around complex
Review 7:friendly atmosphere.irish/english tv stations.convenient to bus stop.
Review 8:Honestly could not find a fault you would need to be very critical to find a fault. Our safety deposit box played up a couple of times but engineer was there within minutes and fixed it!
Review 9:The service from all staff was excellent and in particular Paulina on reception . Everyone was very happy at their work, bar staff reception pool staff cleaners and maintenance.
Review 10:Holiday was amazing,resort is lovely too and the food was so nice in the restaurant.is in a great location to the beach and shops and to go into the town is only 4e in a taxi, we also rented bikes one day too. We had a great time at costa sal the staff of both resort and restaurant were lovely,most of the restaurant staff speak English and are very friendly, will definitely be making a return there next year
Review 11:Musty smell in room, unable to close bathroom door due to missing part. Having to pay €2 to print boarding cards. Having to listen to the bar man giving out in a very disrespectful way for everyone to hear to the unfortunate serving staff for having got an order wrong, then barking at me that the wi-fi code was on the bar door when I asked him. Needless to say he got none of my money. Glad to drive out of the place.
Review 12:Close to airport
Review 13:We had an apartment up a flight of stairs with no lift. A problem for some people, especially with heavy suitcases.
Review 14:Very helpful staff. Huge thank you to Raphael for helping us with our luggage.
Review 15:Nothing, except for subbed situation but that is more down to the guests than the staff. They do try to stop people reserving sun beds but there are always those who ignore the rules, put down a towel at 9 am and disappear all day.
Review 16:Accomodation and non-buffet food. Staff were excellent.
Review 17:Everything from a fabulous welcome from ladies at reception a quick mention to Paulina so helpful in regards to information on arrival and tips on what u can do around the island food in restaurant top class and very reasonable our fabulous singing breakfast lady fiona puts a smile on your face every morning and even went out of her way to make hot chocolate for my son amazing staff
Review 18:Amazing experience, couldn't have asked for a better holiday apartment. Everything was perfect. The staff were very helpful and the whole complex was kept to the highest standard of cleanliness.
Review 19:It's definitely not in Puerto del Carmen! It's in Matagorda but don't let that put you off its only €4 in a taxi for 2 adults and 2 children into the centre of Puerto del Carmen. Also there are some lovely restaurants just down the road if you didn't want to venture into town.
Review 20:Fab apartments! Staff are amazing. Nothing is to much trouble! Food is excellent the Sunday carvery is a must!
Review 21:standard apartment very basic but understand upgrading in progress. WiFi not good and not fair to charge for it.
Review 22:Wonderful staff especially Patricia in reception. Bar and Restaurant staff always smiling and very helpful. Great pool areas and spotlessly clean.
Review 23:Kitchen area was a bit tired. Could do with an update. Airconditioning wasn't great. Cleaner came at any time of the day.
Review 24:The complex is lovely with good facilities. Very good location and very clean. Bus stop right outside the door. Staff very friendly and helpful.
Review 25:The bed wasn't very comfortable & I would have liked cushions on the sofa as I found it very uncomfortable to sit on.
Review 26:The staff were extremely nice & helpful. Our bungalow was in a great location in the quieter end of the complex overlooking the pool. It was very clean with the cleaner coming in 5 days out of 7. Great location near the beach, shops, restaurants, bike hire & car hire.
Review 27:A very relaxed chilled resort..staff very friendly and helpful..any queries or issues were dealt with straight away...food in restaurant and bar was very enjoyable...would recommend this resort to others :)
Review 28:There was nothing I didn't like
Review 29:Booked a 2 bedroom villa. Very spacious and clean with all new and modern facilities. Remote control air conditioning, flat screen TV, fridge and freezer, oven and hob etc. very comfortable.
Review 30:No mirror near power points in one of the bedrooms. Cups were too small and an extra couple of large serving bowls for self catering would have been handy. But on the whole it was great thanks
Review 31:Liked tennis court on site and close proximity of all facilities. It was peaceful and quiet at night.
Review 32:The wifi we paid for didn't work properly but this was only a small thing
Review 33:Staff were brilliant, relly helpful and kind, apartment was very modern and in a great location.
Review 34:Perhaps change the beds and towels more often..
Review 35:Love the costa sal. The staff can't do enough for the guests, the grounds are immaculate, pools spotless and Zest restaurant is simply fab, both day and night.
Review 36:disappointed with the sleeping arrangements as we were told it would have one double bed and two singles but it was all single beds
Review 37:Food and entertainment
Review 38:When we stayed here last year we gave lots of feedback and only some has been addressed. The biggest issue is the beds - single beds on wheels for a married couple don't work when one person ends up on the floor when turning over. This year we brought cable ties and belts to tie them together and had to tie up every evening and then untie before the cleaner came in. One morning she came before we had untied and she just grinned - suggest we were not the first to do this. Wifi just didn't work in our room and we are still waiting for that promised technician (promised twice). Staff gave us free for one day and then another two to cover up - if you say you have it, you should have it and not just in reception!
Review 39:Location of property in the area, our apartment had a pool view - brilliant. We are more suited to an apartment anyway. Bar and restaurant was well staffed and well organised. Reception staff had excellent english.
Review 40:Absolutely nothing
Review 41:This was our third year at the resort and yet again never fails us. The accomodation is fabulous and great care is taken in placing flowers in the bathroom on arrival. The food is good value and beautifully cooked and presented. The resort is maintained to a very high standard. Plenty of sunbeds and lovely pools both for children and adults. The staff are superb, nothing too much trouble. Well done !!!
Review 42:Breakfast wasn't worth the money.
Review 43:A great place to stay if you want to relax and chill during the day with the option of going into busy and buzzing puerto del Carmen in the evening. Taxi only cost €4/5 to new town and €6/7 old town. Staff are very polite and pleasant, top marks to them for creating a friendly atmosphere.
Review 44:Everyone was professional, informative and helpful. The site and villa were spotless and when requested, the maintenance staff quickly dealt with any problems.
Review 45:Our apartment was not ready and we had a wait of 4 1/2 hours We were upgraded for Free, but you should not have to wait for any length like that , this was our only problem
Review 46:We spent a lovely week there We are a Mature couple & loved the peacefulness ( March 15')
Review 47:Not a lot happening on this side of Matagorda
Review 48:The accommodation was first class, the cleanliness was excellent. The friendly staff helped in every way whenever needed.
Review 49:Paid for wifi at such a high cost is something that needs to be addressed. Replacing the beds with more substantial ones would be such a big improvement to an already great resort
Review 50:Super clean resort. Beautiful pools. Great location. Peaceful and relaxing environment. Fantastic staff and they seem to stay here which is a good sign. Any issues we brought to their attention were immediately dealt with. Our fourth visit and hopefully not our last.
Review 51:Our only mishap was going to barbecue on night of arrival.Restaurant is separate management and we found staff here more interested in hard sell of half board than welcoming us and explaining how we were to get our food ,cutlery etc! Plenty of other eating establishments around who actually make you feel as if on holiday.
Review 52:The proximity to airport and facilities of this accomodation are 5 star. Within 20 mins of arriving we jumped in a taxi and were soon enjoying the added bonus of an accomodation upgrade! Reception staff are so helpful. My sister in law has rebooked for May and received 10% discount on price! Beach is only 5 min walk and the panorama is not to be missed.
Review 53:The lady working in the shop was very unhelpful and at times rude. All frontline staff extremely pleasant at reception
Review 54:I loved our accomadtion , extremely clean and spacious.
Review 55:Could not enjoy a drink in bar with friends , cabaret far too loud , had to move out of bar on both occasions we visited it .
Review 56:Reception Staff , could not have been more pleasant and helpful .
Review 57:There was no oven or grill it the self catering apartments
Review 58:The food in the restuarant was excellent it was like eating in a 5star hotel it was nice and quiet round the pool
Review 59:Not located in best part of Puerto del Carmen; bus/taxi ride from main strip and old town port area. Restaurants nearby were poor.
Review 60:Spacious apartment with terrace which had sunbeds as well as table and chairs. Leatherette sofa bed in lounge instead of usual Canarian hard settee. Staff excellent.
Review 61:Wifi in villa very poor and lack of adequate heating during cold spells. damp also seems to be a bit of a problem in some villas.
Review 62:villa very comfortable, good tv channels. Always kept very clean. Quiet location
Review 63:We always bring our own tea pot, lol!
Review 64:While the staff are unfailingly helpful and the cleaning excellent, what we love most about Costa Sal is the wonderful skilled massage therapist, Christina, who makes our aching bodies work better again... knowing it was going to be colder than usual I had asked in advance of our arrival for extra blankets and advance reservations with Christina, and all was taken care of as requested --- really good customer service!!
Review 65:Only downside, Zest restaurant, food ok, just a little bland, steak not great, but breakfast great and service lovely.
Review 66:Really pleasantly surprised by how much we enjoyed Costa Sal. Lovely staff and even though the main pool was closed throughout our stay, the smaller pool was behind our apartment and was ample. The only issue was that this reduced the social part of the holiday, but apart from this, we couldn't fault the resort. Really impressed and booked to go back next year.
Review 67:Small problem - could not get English TV channels in 806.
Review 68:Staff, especially the Reception staff & the waiters that went to great efforts for a coeliac. Cleanness, Massage therapist Kristina did wonders on my neck
Review 69:3 euro a day for wifi which wouldn't connect from our room. No bath. Main pool was being worked on and smell of solvent from this was overpowering. 90 euro a night is dear by lanzarote standard. 20 euro for the safe for the week.
Review 70:Location is great for family with young kids. Hotels with evening shows near by. Beach is 2 mins away and no loud bars nearby but shopping centre and restaurants again less than 5 mins walking. Ample parking for hire car. Supermarket onsite with Irish papers. Had rte bbc and itv on tv.
Review 71:We didn't dislike anything really. The only small criticisms (and I mean small) would be that the wifi signal dropped too frequently and the evening entertainment was too "samey" BUT it was free and was appropriate for the largely middle aged British speaking clientele which included us.
Review 72:The friendly, helpful staff. The overall layout of the resort. The quality of the Apartment
Review 73:Only gripe is charge for Wifi at €3 a day for 1 device put me off and We did not avail of this service,
Review 74:We stayed in S5 from 1st to 8th of February and even though the weather wasn't great we enjoyed our stay. I cant speak highly enough of the staff and can categorically say that they are the best we have ever come across in our travels. My wife wasn't well with a flu and a heater was supplied without request. We ate in the Zest Restaurant every night and the food was excellent and priced well and again I must stress that the staff are excellent. Music or a show every night was great.
Review 75:Our dusty poach was covered by a green net because of working outside, so we could not enjoy sitting outside. There were several insects in our bathroom probably because of a worn out veradadoor. The sofa was really worn out .So we were very disappointed and think this was too exspensive. The water in the pool was too cold
Review 76:We liked the area by the two swimming pools. Really nice garden. Plesant staff at the restaurant.
Review 77:Minor issue of kitchen implements was quickly resolved.
Review 78:Excellent staff, clean apartment with some updates needed and extremely high quality of catering services. Everyone very friendly, entertainment entertaining
Review 79:no heating, although there is a heat option! Cooker didn't work (not good when you have just spend 30euros on pizza to cook!!) Main pool VERY cold. On site supermarket shockingly expensive. A spa is literally 5 minutes walk away, go there!
Review 80:Easy to find Close to airport (we booked our last night here of our holiday based on that reason) close to beach
Review 81:Wi Fi was unreliable . paid for it and didn't get it that day or next due to bad weather . it must take tat long to fix problem..
Review 82:Nice place . good location . nice good size apartment...
Review 83:Nothing!
Review 84:Our flight back was delayed by two days so spent two unexpected nights in this hotel. Reception staff couldn't do enough to help, so impressed. The room, bar & restaurant was faultless, all the staff couldn't do enough to help!
Review 85:Everything except the weather. Apartment and all other areas spotless. Staff could not be more helpful. Love coming to stay here and would come every few months if I had the money
Review 86:The only complaint we would have was that the beds were not comfortable & we would wake up sore from a nights sleep. This would not prevent us from returning though as all other aspects were so superior.
Review 87:The hotel staff were very helpfull. The swimming pool areas & hotel/apartment complex in general was extreamely clean. We ate breakfast & dinner in the restauraunt during our stay & both were wonderfull. The Tuesday BBQ night in particular was great value for money.
Review 88:The only thing that I could fault was when we arrived we had two big cases and an infant and stroller and two small cases and there wasn't anybody to help us take our bags to our bungalow, and it was a long walk. I had to trek up to reception three times to bring all the bags down. Other than that I loved it and will definitely be going back
Review 89:I loved our bungalow, pool right outside. Very close to shops. Kitchen was great and clean
Review 90:Only a two ring hob and a microwave to cook with. There was no oven which made self catering very limited. Sofa was very uncomfortable.
Review 91:The quiet location. Good bathroom facilities and fabulous pool area.
Review 92:Paid wifi kept dropping and had to stay outside of apartment to be able to use it and also the distance from Puerto del Carmen if you want variety
Review 93:The overall quality of apartments was fantastic. Friendly and helpful staff every where in the complex. The 'villa' we stayed in was off high standard . Also food was lovely too
Review 94:Leaving
Review 95:Beside a great safe beach and away from main commercial area. Staff were very able and engaging and always followed up on requests. Access to seafront walkway in front of airport ideal for runs or long walks. Excellently maintained and cleaned property. Kids loved substantial pool area and playground. Superior apartments are great & have RTE1 for weather back home! Walls are solid so apartments very quiet.
Review 96:WifiThe only place where you could get reliable Internet connection is the free Wifi in the restaurant. You get charged 3 Euros per day for Wifi in the apartment complex area which almost doesn't work at all and it is a problem with the service rather than strenght of the signal, etc. How hard could it be these days to get this right as this isn't the first negative comment on the available and quality of the Internet. It is extremely frustrating for people who have to do some work even on holidays.
Review 97:Very well maintained complex Convenient location Great experienceoverall
Review 98:Would like sheets and towels changed more often.
Review 99:Everything! Staff were so accommodating and nothing was any trouble. The place is spotless and apartments are so well equipped.
Review 100:Accommodation was absolutely spotless and was cleaned every day while we were there. Plenty of towels and a huge modern bathroom with lots of hot water all day. Very peaceful at night. Pool area very well maintained with a lifeguard on duty. Reception staff very helpful. Only €10 in a taxi from the airport. Lots of nice restaurants nearby and only 5 mins walk to the beach.
Review 101:No soap for bathroom. No kitchen paper towels. Small things.
Review 102:Enjoy coming back here! Friendly, helpful staff. Restaurant Zest is wonderful! Food to die for! We are planning another trip!
Review 103:Loved everything about costa sal, our apt was so nice & very clean. The pool area is big with loads of beds which are very comfortable. Nice atmosphere around the pool everyday, lifeguard was very friendly also. The BBQ night was really good, food was fab! Reception staff were always so nice & helpful. The location of costa sal is perfect, a short walk to the beach & restaurants pubs etc.
Review 104:Only 2 things... 1. There were ants in the bed and on the kitchen counter top which I kinda thought that's not right at all I know ants are likely to get in but not in your bed and we had to notify reception twice in the day until they did something and then we showed them the problem the second time and it was rectified but I feel the first time was ignored... 2. There was a lot of drilling by the pool area which was a bit annoying but I suppose unavoidable, the hotel was upgrading! Still the last thing you want while relaxing!
Review 105:Our second time to stay, we were on honeymoon and decided we come back to this hotel because we knew it was clean and the staff were friendly. It was a little upgraded from the last time we stayed also. We chose a "luxury" room and it was very clean and spacious but it wasn't what I expected it seemed the same as the last apartment but just spacious. But it was still a lovely room and situated in a good spot.
Review 106:Excellent apartment facility. The rooms had everything you needed. Staff very friendly and would definately recommend it to friends and family.
Review 107:Beds were uncomfortable
Review 108:Extremely friendly and helpful staff.The food was delicious. The pool was spacious and was of excellent quality. The nightly entertainment was very enjoyable. The complex was very well maintained.
Review 109:Nothing to say
Review 110:Loved every thing ,appartments were spotless as was the whole complex ,staff were so friendly, especially Matt in pool bar kids loved him ,I will be back next year with rest of my family p.g.B-)B-)B-)
Review 111:This is my fourth year staying in this complex which we do at least twice a year and yet again it didn't disappoint. So relaxing, staff are so friendly and helpful make staying here such a pleasure. Bar and restaurant excellent and room comfort and cleanliness both the same. The new improved reception area is large airy. Wont be our last trip and look forward to staying here again.
Review 112:Could been bit more to do for kids, (kids club) but was in middle of renovations so maybe next time. Wi fi hit and miss but maybe that to do with renovations too
Review 113:Staff so good. Our accommodation was excellent we had sun loungers out front so we could go back with kids when too hot or they needed time out of sun. Food was great. Entertainment good. Would def go back and recommend to others
Review 114:My second time to stay in this complex and we will definitely be back again......friendly, helpful staff, superb accommodation and food in restaurant is fantastic . Cannot fault this great place !
Review 115:We stay in the Costa Sal each time we go to Lanzarote and it gets better each time.
Review 116:Clean and well equipped room. Fantastic view. Heated pools. friendly staff.
Review 117:The apartments are fabulous and the complex is spotless . staff so friendly and helpful.
Review 118:The wifi was poor and couldn't rely on it
Review 119:Great accommodation . Lovely friendly staff . Good food.
Review 120:Wifi but so poor
Review 121:Location,size of apartment ,outside space,helpful reception staff
Review 122:the friendly and efficient staff, the food was fab, loved everything about the place.
Review 123:Apartment, Staff, Food and aminities
Review 124:Nothing
Review 125:Excellent property
Review 126:general ambiance is good and staff are very friendly and helpful.
Review 127:none
Review 128:Pauline, Patricia in reception were so helpfull with requests..........fantastic
Review 129:Wifi should be free
Review 130:Staff was very helpful in reception Pool was great
Review 131:Food average
Review 132:Convenient location near buses and airport