Helnan Aswan Hotel - Convention Center


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Helnan Aswan Hotel - Convention Center descritpion


Situated on the Nile River in the downtown, Helnan Aswan Hotel offers beautiful views of the Nile. It features a fully equipped gym, a table tennis and various entertainments options such as bowling and cinema.
Featuring a balcony with Nile view, all rooms and chalets are furnished in a homey style. Each one offers a satellite TV, a minibar and an en-suite bathroom with shower.
Helnan Aswan Hotel offers a wide array of buffets and à-la-carte menus where guests can savor their meal while enjoying the Nile View. Cocktails are served at the Lobby bar, pool bar and the Isis pub.
The hotel’s health club features sauna, steam bath and various massage treatments, all at an added fee. A children’s playground is also available at the hotel.
Guests can visit the Tomb of the Nobel which is 10 minutes by the motor boat from Helnan Aswan Hotel. Aswan airport is 13 miles away. Free private parking is possible on site.

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Facilities of Helnan Aswan Hotel - Convention Center

Outdoors :Outdoor Pool | Terrace | Sun Deck

Pets :Pets are not allowed.

Activities :Tennis Court | Pool Table | Ping-Pong | Bowling | Sauna | Fitness Center | Spa | Massage | Hot Tub | Playground

Food & Drink :Bar | Restaurant with Dining Menu | Buffet-Style Restaurant

Internet :Free!WiFi is available in public areas and is free of charge. | Free!WiFi is available in the hotel rooms and is free of charge.

Parking :Free!Free private parking is available on site (reservation is not needed).

Services :Room Service | Car Rental | 24-Hour Front Desk | Express Check-in/Check-out | Tour Desk | ATM on site | Laundry | Dry Cleaning | Ironing Service | Shoeshine | Meeting/Banquet Facilities | Business Center | Hair/Beauty Salon

General :Newspapers | Non-smoking Rooms | Family Rooms | Elevator

Languages Spoken :English | Arabic

Reviews for Helnan Aswan Hotel - Convention Center

Review 1:Nothing!

Review 2:The view from my room is perfect! Room service is wonderful. Breakfast was good enough for this timing of the year(it's not a season of crowd).. Mr. Osama the FB manager is a real gentleman.

Review 3:there wasn't enough variety of food at breakfast , may be 5 types that were not tasty , i had to eat beans and eggs for the whole 7 days as i couldn't find anything else to eat .

Review 4:the place, the staff, the view were all amazing

Review 5:Accidentally left 3 garments in cupboard during checkout. When tried retrieving it back the next day, I was told the room was empty. It was clearly not. Housekeeping tried coming into the room without knocking even with "no disturb" sign at door. Apart from reception, other staff speak almost non existent English. Try to convey there's no room service menu in room, took them 10 minutes and 3 staff to understand what I'd wanted. Finally they said "sorry no menu, we only have 2 dishes". Room service food was awful. Wifi doesn't work after midnight. No business centre. The pillow and bed sheet smell when I checked in like they hadn't been changed(I hope I'm wrong!). Furniture are so dated. What a poorly run hotel. I gave it 3stars for service, facilities at most. Truly disappointing.

Review 6:Spacious room. Nice view of Nile. Very close to aswan centre/market. Just pay for 10egyptian pounds for taxi from hotel to market. Not more.

Review 7:Thilthy rooms, aged bathrooms, the tub handle was loose, the mini bar was dirty and some broken pieces in it. The wardrobe doors were stuck and when we called for maintenance no answer and my uncle did his best to fix it. No wi-fi except in the lobby. The food was suitable for a 3 star hotel.

Review 8:Excellant view and location. Few of the staff are trying to do effort to comfort guests but unprofessionally.

Review 9:The hotel is definitely not a 5-star hotel! The service (When asking for essential items such as soap or a baby cot we had to ask 4 times. The front desk staff is so disinterested, you do not feel welcome in the hotel) The furniture is not clean, almost disgusting (curtains, bed spreads, bathtub, ...) The staff is not informative at all, when it came to planning trips They tried to charge us for things that were officially without charge ( like the kettle in the room)

Review 10:Location Breakfast is ok

Review 11:Room was not clean specially the bathroom. It took a few hours and a few phone calls to the front desk to get soap. Likewise for a baby-cot. The overall resonsiveness of the staff was slow and not suitable for a 5 stars hotel.

Review 12:The location was good

Review 13:Only swimming pool can be used. Other facilities can't be used. No internet in rooms. Little traffic noise in the early morning for rooms facing the nile river. Breakfast quality is poor.

Review 14:Spacious room. Beautiful nile river view from balcony. Cleanliness.

Review 15:1. Staff. Asked four times to have them connect internet cable never happened. Asked them to look at the sliding closet doors...ended up fixing them myself. 2. They say there is internet in rooms...not true...must have cable which is located somewhere behind the bed...see number 1 3. Staff not friendly ..mainly owing to they only speak arabic...so it comes off as unfriendly as opposed to just not understanding. 4. This hotel is owned by the military. ..be ready to be frisked at the door. Also the cab drivers literally stalk you as if you are prey. Store across the street will charge you 4 times more for product...for example husband got same groceries for 40le..he tried to charge me 98. Over all disappointing and not worth the money at all.

Review 16:Its a very nice hotel. Nicely decorated...think me business traveler than leisure

Review 17:We payed more than double the price of a standard room to accomodate us and our 2 kids, but got a standard room with a cot instead of a sitting area. Yet, it was called a superior room. The hotel did nothing to upgrade us. Exercise room and Bowling out of order

Review 18:Breakfast was great and plentiful Beds comfortable Location overviewing the Nile and close to our Cruise ship

Review 19:It's a huge hotel but barely 3 stars. The service isn't 5 stars at all. The hotel is owned by the army which explains a lot.

Review 20:Location Breakfast

Review 21:The toilet has no self cleaning faucet. The aircon is not very strong.

Review 22:The location, the staff, the nile view and the facility around the hotel like train, felucca ride and shisha in the corniche, etc are just few minutes away.

Review 23:less than a 5 star hotel

Review 24:location

Review 25:Everything

Review 26:Breakfast only

Review 27:Balcony view

Review 28:The staff were unhelpful and unfriendly.

Review 29:nile river view

Review 30:Definitely not a 5-star hotel, in every aspect

Review 31:Views are spectacular, staff is excellent and hotel amenities are beautiful.

Review 32:Nothing.

Review 33:The view of the nile. The hotel is clean and always nice smell. Breakfast was nice.

Review 34:No internet at rooms

Review 35:The view - The service at the hotel - Everything was wonderful

Review 36:nothing

Review 37:everything

Review 38:week WI-FI

Review 39:Clean, comfortable, staff is friendly with amazing view and location

Review 40:Reception staff helpful

Review 41:Hotel needs some maintenance issues fixed.

Review 42:Complaints handled well by management.

Review 43:good stuff & good location

Review 44:The breakfast was awful and very bad service... The tables were not clean.

Review 45:The location is very good close to downtown on the nile

Review 46:Location Service Not Cosy at all More a 4 star than a 5

Review 47:Price

Review 48:Nothing

Review 49:The location

Review 50:swimming pool is not clean enough,

Review 51:location and nile view

Review 52:No internet in room as promised. Had to get an actual key, because magnet card wouldn't work. Lifts were not working all the first day.

Review 53:Grand style hotel with good buffet breakfast. Staff was so-so. Not as attentive as they should have been.

Review 54:Beds are like a rock, the hotel has this old vibe but not in a good way, minibar had nothing in it, pool not child friendly & across the road from hotel, no shops in hotel, dirty bathroom

Review 55:The Food was delicious

Review 56:This hotel should not be offered on the Booking.com website. The mainhotel building is closed because tourism in Egypt is down to a trickle.The few rooms available are a long walk from the front desk. Their airconditioning is shut off, the breakfast buffet is at a rationing level(they didn't even have bottled water) and they have no credit cardcapability. We had to find an atm to pay cash.

Review 57:Price is a little bit high

Review 58:Location, staff

Review 59:generally the food only

Review 60:we spent 5 nights and enjoyed every minute of it,would love to stay if there again

Review 61:there was not a single guest during my stay at this hotel

The Fine Print

Please check your visa requirements before your travel.Please note that there is a mandatory New Year Gala Dinner that costs USD 110 per person. This price is excluded from the room rate.Please note that the rate for the ‘Special Offer - Egyptian and Residents Only’ room is exclusive for Egyptians and residents only. Additional charges are applicable if a valid Egyptian ID, Egyptian passport or Egyptian residency is not presented upon check-in.