Apartamentos Hg Tenerife Sur


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Apartamentos Hg Tenerife Sur descritpion


Hg Tenerife Sur Apartments are a 10 minute walk from Los Cristianos Beach, in southern Tenerife. They offer 2 outdoor pools, a sauna and racquetball court.
All Canarian style apartments at Apartamentos Hg Tenerife Sur have a private patio and TV. Satellite TV is available for a fee. There is a private bathroom, and a kitchenette equipped with a fridge, teakettle, toaster and electric stove.
There is a bar and a restaurant at the Hg Tenerife Sur apartment complex.
Wired internet is available in public areas for an extra charge, and there is a 24-hour front desk and a tour desk. The complex has a game room and a children’s play area.
There is easy access to Highway TF1, and the Playa de las Americas and the Las Americas Golf Courses are a 5 minute drive away.

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Facilities of Apartamentos Hg Tenerife Sur

Outdoors :Outdoor Pool | Grounds | Terrace | Sun Deck

Pets :Pets are not allowed.

Activities :Golf Course (within 2 miles) | Pool Table | Racquetball | Sauna | Massage | Bicycle Rental | Game Room | Playground

Food & Drink :Bar | Restaurant with Dining Menu | Buffet-Style Restaurant | Snack Bar

Internet :Wired internet is available in public areas and costs EUR 6 per hour. | WiFi is available in all areas and costs EUR 5 per 24 hours.

Parking :No parking available.

Services :Vending Machine (drinks) | Car Rental | 24-Hour Front Desk | Currency Exchange | Tour Desk | Ticket Service | Baggage Storage | Laundry | Meeting/Banquet Facilities | Fax/Photocopying

General :Paid WiFi | Safe | Shops (on site) | Family Rooms

Languages Spoken :Italian | French | Spanish | English

Reviews for Apartamentos Hg Tenerife Sur

Review 1:No sunshine to our terrace morning or afternoon. Opposite the staff maintenance and staff rooms, very noisey in the mornings!

Review 2:Good location to walk into centre of Los cristianos & beaches. Very friendly & helpful staff.

Review 3:Small apartment for the money paid. Had to make up kids beds when we arrived. Noisy apartment facing road.

Review 4:Good location. Staff helpful and decent pool area.

Review 5:No so happy about the internet access pay so much and can only be for one device at a time. Would like to see the pool rules being kept to. Way too many people keep bed for the day and not using them.

Review 6:Love the place the staff and pool area very big

Review 7:Extremely bad coffee; pharaoh ants in the apartement; much traffic and noise if you have room with the view to the street; you can also hear the noises (other guests, trolleys, hotel staff) from the hallways; one small showergel and shampoo (for 4 persons!); it would be nice if there were primary equipment in the kitchen (sponge, washing liquid; salt/pepper etc) - it is not environmental-friendly if all the guests have buy all the stuff for just a few days!

Review 8:A very nice beach (Playa Torviscas) and many restaurants in a walking distance; parking facilities in front of the hotel

Review 9:Rooms very dated and dirty. Towels thorn and dirty. Bugs all over surfaces. We asked reception for room to be cleaned and disinfected.this never happened.

Review 10:Nothing

Review 11:We had no information in the room about facilities ,no kettle until requested and it was faulty. Charges made for Tv Wifi and safe not clear nor displayed. .What seemed like a reasonable cost for one night would have been costly if we had taken up these options.

Review 12:We liked the position and easy check in and out with check out at 12 noon.

Review 13:Our room offered was a double and we were Aunt and neice who would need single beds. The room we were finally given backed on to the road and very noisy due to the laundry next door and no nice view. We were disapointed in this! Entertainment was medioca probably due to various ages.

Review 14:Cleanliness and facitlites. staff were very nice and supportive. A singer and her mother were excellent. Local breakfast cafes some English

Review 15:Room 145 - next to staff rest/office rooms became particularly noisy in the mornings. Having to pay for WIFI. Room maintenance poor. Doube bed needs condeming, a put-up-bed which was unstable, squeaky and very, very uncomfortable.!!

Review 16:Good food and restaurant. Easy access to town centre. Good local bars. Plenty of poolside chairs.

Review 17:No air conditioning but ceiling fans helped. No free wifi.

Review 18:Convenient location in Los Cristianos near bus stop and the port with plenty of restaurants and supermarkets nearby. A small but well-stocked food market on the site itself. Helpful and friendly staff. Pleasant balcony. Fridge, kettle and cooker provided in a roomy apartment. Nice good value buffet dinner.

Review 19:Tv remote controller would cost 5€. WiFi also has to be paid for. No brekky in 65€ fee...

Review 20:A big room although i booked for a single person. Was i upgraded automatically? Did not mind.I stayed only one night.You can easily wheel your suitcases here from the bus!

Review 21:The wallpaper/plaster was old, dirty, smelly. Bed sheet had a hole in it. Fridge door handle half hanging off. Mold in bathroom. Musty smell throughout. Overall a shabby apartment, won't be staying again.

Review 22:Good location. Pool area, bar/restaurant all looked ok though I did not use them

Review 23:TV remote control rent cost 15 euro, Skin care advice.

Review 24:Staff, swimming pool, plants, grass and flowers, apartment, fan, facilities, location of apartment, all what You need is here :)

Review 25:It would be lovely to give a review of Apartamentos Hg Tenerife Sur but when we arrived to check in I was told we had been moved to the sister apartments (Hg Tenerife Cristian Sur) across the road. Having spend quite a time researching apartments and deliberately choosing the Tenerife Sur and deliberately avoided the Tenerife Cristian Sur this was disappointing to say the least. No explanation was given by either hotel for the move We had stayed one night at the Tenerife Sur eight days before and had found it not unpleasant. But here is a review of the Tenerife Cristian Sur anyway. The apartment was not secure as the locks on the balcony door and bedroom windows were both broken. This was reported but only the bedroom window lock was fixed by the time of our departure. The balcony could be reached from other balconies (and possibly from the street below) so we did not feel happy to leave any valuables in the apartment. No offer of a free safe box was made but we could have rented one (along with renting access to the internet and the TV)! Along with the poor maintenance of the locks, the general maintenance of the apartment was poor with half a dozen broken tiles and quite a few more loose tiles. Water dripped from the ceiling of the bathroom into the bath during the first night. The apartment bedroom overlooked the complex's cafe/bar so it suffered with noise from 8am to midnight as the windows offered poor soundproofing. The balcony overlooked a busy road and was just above the complex's supermarket entrance. So not a lot to recommend a place that I had not chosen to stay in.

Review 26:The apartment was clean and quite large. We were only staying two days.

Review 27:We absolutely loved everything about our stay at HG Tenerife Sur. The staff were amazingly friendly, the rooms were so clean and the poor and bar areas were fantastic too! Excellent holiday, we will definitely be back.

Review 28:Was not told no lift.Had to pay for a 30year old t.v.app dark dingy and dated. Paid more money on arrival which did not state when booking.looked out over a rubbish tip, balcony in corner in shade,one small wardrobe and 2 drawers for 3 people etc etc. Was awful, never go back.

Review 29:The apartment was all dusty, the cleaning stuff didn't do their job at all. The floor was dirty with hair and old dust, and dust wasn't wiped up off the furniture ever, even though they "cleaned" the apartment almost every day.

Review 30:Liked the size of the apartment, kitchen equipment, balcony

Review 31:The location was great - within walking distance of the beach and local shops, restaurants and bars across the road. The apartment pool facilities were perfect with a lifeguard on duty all day and a great pool for the kids, always kept clean. The on site restaurant and bar was lovely - the staff were superb - couldn't have been friendlier. The apartments were basic but perfect for what we needed with a regular cleaning service and clean towels provided frequently. Really good value for money.

Review 32:Our apartment was on the main road side so was very noisy. Also we asked for an earlier breakfast (i.e 10 minutes early) but this seemed inconvenient. A lot of people would have liked this as had early transport but staff in restaurant very strict on an 8am start!

Review 33:Apartment was very nice and we had a lovely meal in restaurant.

Review 34:Apartment a bit on the small side but adequate. No free wifi - plenty of cheap local bars though with free wifi

Review 35:Reasonable local bars and restaurants around the apartments; recommend the La Laconda on Avenida San Francisco

Review 36:As always there were problems with the availability of sun beds. Also, there was some building work in progress that caused severe problems to one of the members of our group as it was being carried out on the roof directly above his room. There was no warning of this work.

Review 37:Location. The apartments had everything you need.

Review 38:No bad experiences

Review 39:This was just a one night stay to be near to the bus station next day for further travel. Night time arrival and check in was easy. Information given about local shops still open at 10pm for supplies and next morning information given on local buses to transport us to the other side of Tenerife easily and conveniently . Lovely location right around the corner from the bus station. Will use it again next year for the same purpose.

Review 40:People reserving sunbeds and out most of day , Very slippy round pool area Pool tiles were needing cleaned

Review 41:Comfortable beds great on site shop and restaruant . Was a decent location

Review 42:Having to pay €40 for the week's Internet. Wifi should be freely available. Being charged €15 for the week's TV, paying €15 deposit for a TV remote control-not impressed with the TV charges.

Review 43:our room was beside staff room woken up every morning 7 30 am by staff coming and going 9 am they are siting on our doorstep having a chat and a smoke must be breaktime also our patio overlooking public park while having breakfast people walking dogs and picking up poo not very appetising

Review 44:food good taxi rank outside door

Review 45:No air conditioner in rooms Spoke to staff and they said it wasnt needed It was 28 to 35 degrees when we stayed in October and it would have made our stay more enjoyable For this reason I wouldnt stay again

Review 46:Extremely friendly and helpful staff Had a problem with a noisy fan on first night Reported it the next morning and it was fixed immediately.

Review 47:You had to get up at 9 am to secure a sun lounger. Was awake anyway as it's very noisy in morning with staff cleaning cutting grass then people pulling sun loungers around pool area. The apartments were nice but very basic could do with a face lift. Plus no air con just ceiling fan that was too noisy to have on at night.

Review 48:The pool was lovely. In the restaurant the food was delicious. Staff friendly and helpful.

Review 49:This is my second stay here and I'd come back again, nice, small, clean complex in easy strolling distance to shops restaurants and beach. The ideal spot for a relaxing break.

Review 50:great friendly staff, location was perfect, we asked for lower floor apartment and we got it, pool was lovely everything we needed for self catering holiday, we will be booking again next year

Review 51:Check in staff should be more polite as we are the customers that pay their wages I had asked for blackout blinds in the bedroom as the sunlight woke us up very early but the older man said that the staff wont do it so we never got the black-out blinds

Review 52:The pool was very good the young life-guard was always cleaning around the pool ect

Review 53:Not enough umbrella at pool people reserved them and chairs as soon as they were unlocked every morning

Review 54:Everything was very nice staff friendly and helpful

Review 55:People taking beds & umbrellas & then going off & not using them It is unfair to take them & then not use them depriving other guests of them

Review 56:The pool is good & staff v nice

Review 57:The apartments don't have wifi in rooms, only at the entrance to hotel, and it costs 1 euro per 30 minutes- a disaster for those you should work and have access to internet on a daily basis. The room was too small, on the pictures it seemed bigger, and the balcony was half size of what we expected. It was our honey moon, and i send a special request to the aparts to give us a room that will have better view and nicer. But we got the worst. The pool was crowded every morning with children, you couldn find any free space for the plastic chaise-longue because they were all occupied since 7 in the morning.

Review 58:Race for sun beds!

Review 59:Good but lots of stairs and tiled surfaces around each floor level. Would want lower floor if have small kids or if you have difficulty walking. clean pool. Maid service very good

Review 60:Most staff are arrogant and talk to paying guests terrible. If you are not up before 6am you will not have a umbrella near the pool or if you are not awake by 7am you will not have a sunbed as they are amazingly short on sunbeds and when you leave the pool area your towels could get thrown on the grass by the life guard and your beds taken which I find bizarre. No air conditioning. No lifts, lots of stairs

Review 61:Location & I asked for a top floor apartment, private balcony and I got that which is helpful

Review 62:Nothing - just what we needed

Review 63:The property is clean and tidy and what you need for family holiday and pool is brilliant for families . But what makes real difference is staff . I've been coming for years and staff still same. So helpful and so very proud of their hotel

Review 64:Room safes should be included in the room rate

Review 65:Quiet location with good bars and restaurants nearby. Rooms are spacious and clean and the pool area is excellent. Food at the hotel restaurant is very good

Review 66:There was nothing to dislike.

Review 67:The hotel staff very pleasant, the swimming pool area excellent, plenty of room and no need to hunt for a sun bed. The hotel was ideally situated for bars, restaurants,, Bus station and a short walk to the centre of Los Crisruanos and the beach

Review 68:Location of the bar - would prefer it nearer the pool . We always go to the beach but when we returned and would fancy a final swim in the pool and perhaps another 30 minutes sitting in the sun , the loungers were always being stacked away and that would have been early at around 6pm .

Review 69:Your staff throughout are excellent especially at reception

Review 70:There were 2 single beds side by side. The beds were on wheels and moved continuously. No free WIFI. We were accomodating on the ground floor overlooking the streed. On the other side of the street was a hotel where the noise was very high till midnight.

Review 71:It looks very good. 15min walk to the beach. Parking places avaliable on the street. No fee aplicable. Clean.

Review 72:No lifts I am 70 yrs old and steps don't agtee with me. I must add I did ask for not gtound floor so my fault

Review 73:Staff, reception. pool area. on site restaurant

Review 74:I didnt really like that our room was on the ground floor right next to the pool and with a 20 month old baby i had to make sure the door was closed at all times

Review 75:I like that its nice a quite, safe place and great loction with lovely friendly starff

Review 76:wi-fi is not free, furniture in poor condition, broken bathroom door lock, swim in the pool only until 18.30

Review 77:surprisingly a lot of parking space near the hotel

Review 78:Didn't like having to deal with reception staff, not very friendly or helpful. Kitchens in big white block need updating, watching the March of the Penguins at 0845 every morning people shuffling out to snare the dozen or so parasols and waiting for the sun beds to be unlocked at 0900 it should be on you tube!!!

Review 79:The beds were comfy which is unusual for holiday accommodation, the apartment was cleaned all but 2 days of the 7 the kitchen facilities could have been better and bigger the grill in the oven didn't work and the gas hob, yes gas hob didn't work after one use, also had to buy a lighter to light it not the safest of places, I don't go on holiday to cook but we usually breakfast in the apartment there was no microwave either which I think on the description was stated as having one, we like to take a Chinese meal back but with no warm up facilities was limited, asked to keep room on as we had a late flight was told to enquire 24hrs before which I did to then be told no we are fully booked ( like every guest arrives at same time) wasn't happy with some of the reception staff, all male and some not helpful or particularly friendly. The ground are kept immaculate

Review 80:none

Review 81:easy to get to, prompt service at reception, room waiting in good order on arrival. Ease of use of baggage room on departure and friendly efficient staff at reception was quick to book out

Review 82:A lot of english football pubs just over the road, noisy and a lot of litter(which the staff tried there best to tidy).The hotel was more for older people i got the sense of.. But quite ok for a night before heading to la gomera.

Review 83:The size of the room, clean, kitchen was ok equipped, nice staff, huge warm pool and sunbed area. Walk to harbour around 15 min. Very nice vegetarian cafe, just 5 min on the way downtown.

Review 84:The weather was lousy lack of any entertainment ..maybe due to time of year...los cristianos not a lively resort whatsoever

Review 85:We liked the apartment in the hotel .lovely pool but never got to use it ...staff very helpful ...hotel well positioned for bus station. TV offered all UK channels

Review 86:The noise of the ice hockey table at 8a.m. and at 11p.m Kids like to play but other guests deserve quiet until 9 a.m or later. A burglar entered our room but staff were alerted and responded immediately and nothing was taken.I feel that its a safe complex but use a safe anyway

Review 87:Room was overlooking pool as requested and apt was spacious. The location was very relaxing and near a good supermarket.Staff were very professional

Review 88:Everywhere was a bit run down. Broken windows on the bar/ reception. Steps to apartments chipped, paintwork in need of attention. The apartments themselves were old fashioned and tatty, with a grubby kitchen area. The slated glass windows in the kitchen and bathroom didn't close properly, the one in the bathroom had a broken handle too. The beds were the most uncomfortable we'd ever slept in. But worst of all was the noise at night. We were at the front of the block ( even though I'd asked for a room at the back) and the bars around the corner were open till late and there's a taxi rank at the front too. Add on the noise of the fan from the kitchen beneath us that came on before breakfast each morning and went off at 11/12 pm, it made for a not very relaxing holiday. All this for about £450 per week room only!

Review 89:Pool was nice.

Review 90:Extra costs for TV remote control Extra cost for the safe Poor quality of cooker No microwave Shabby furniture Very old TV No sun reached the terrace

Review 91:Location - very central Well maintained pool area Plenty of sun beds & mattresses Change of towels nearly every day Apartment cleaned nearly every day Very quiet Ground floor apartment

Review 92:room was looking a bit tired

Review 93:quick response to the toaster not working, which s replaced within 10 minutes of my reporting it, friendly pleasant staff short walk to the harbor .

Review 94:The traffic noise the late night noise from the bars across the busy road and the out dated condition of the apartment used during our second stay. N,B. Stayed two nights then went to La Gomera for three nights then returned for two nights,

Review 95:The pool. The staff. The location..

Review 96:Rooms do not appear to be allocated until you arrive.We stayed two nights in an excellent (Penthouse) room after arriving late on a Sunday evening it ticked all our boxes. It even had a hot tub! After 3 nights on La Gomera we returned for 2 nights and what a difference. Having requested a quiet room at the rear of the property, away from the roads and traffic noise we were given what was probably the noisiest corner room at the front of the property overlooking two roads opposite noisy bars - until the early hours. Observed rotting window woodwork in kitchen area. Hairdryer was cracked. Bedspreads were in need of a wash. Furniture chipped. Gas burners in kitchen area would not ignite. We think certain apartments, that appear ready for refurbishment, are maybe reserved for short stays. We were informed at Reception that special requests cannot be guaranteed when bookings are made. We noted that our payments were taken at the time of our bookings.

Review 97:Reception staff very helpful and friendly. Very handy for the bus station. Taxis outside - for the ferry. Lovely pool area. Supermarket across the road. Plenty of restaurants nearby.

Review 98:Some more help in finding the room would have been appreciated. A mirror in the bedroom and wifi that actaully worked in the room.

Review 99:we liked the quiet location and comfortable room which had everything we could need. Clean and well equipped.

Review 100:Very much noice from a restaurang from the otherside of the street. Why does the hotel what to charge extra for safe box usage ?

Review 101:Very nice room. Nice pool, bar.

Review 102:The location was appalling especially for the rooms on the eastern side which faced several football and late night bars.The din was unrelenting. We asked to move as did many other guests but the hotel continued to put new arrivals in these rooms. We were eventually moved to a dark ,cold room but at least it was quieter.

Review 103:The staff were good and friendly. The pool was fine as was the restaurant

Review 104:Charges for everything "extra" (television, wifi, safe...)

Review 105:Comfortable double bed, lovely lighting, well-equipped kitchen (including toaster). Good sized rooms, quiet at night. Barely a 5-minute walk from the bus station.

Review 106:They had not had the information that we had booked for four, nor that we wanted an early check in. Lady at check in was very grumpy. Had to pay if you wanted to watch TV for the remote control, both a deposit and a charge - €15 for one night!!!!

Review 107:Man at check in was a delight. Apartment was excellent and good facilities.

Review 108:Noisy kids Couldn't get my 15 euro deposit back for the TV remote some member of staff made a mistake I was unaware of , very poor not happy

Review 109:Pool area lovely Rooms need some upgrading Toaster kettle and fridge yucky

Review 110:-ants in room -staff didn't really know much about things in the area of they were open over xmas/ new year period - toaster was broken - room was too close to air hockey table which was very loud - close to stairs was also very loud and lots of children screaming

Review 111:The pool area was nice.

Review 112:We had ants in the bathtub and spotted at least two cockroaches. The bathroom smelled like urine. There windows let in all the noise from outside, which made sleeping without earplugs impossible. There was a safe in the room, which could only be used after payment of an extra fee. The hairdryer did not work. All in all, I really do not understad the relatively positive rating on booking...

Review 113:Appartment was facing road with a lot of noise from pubs across the road, so we had to sleep with windows closed. Stay was only for one night, so that was fine, but wouldn't like that for an extended holiday.

Review 114:All good, reception staff very helpful and efficient.

Review 115:Some ground floor rooms have the terrace facing the fence and street and if you like a calm place to sit at night or enjoy some privacy, then these might not be the best choice.

Review 116:-Near main bus stop -Rooms have a nice terrace and are roomy -Friendly staff, helpful with my request to change my room as I didn't like the location. -Quiet at night, or at least when I went in early December.

Review 117:Very unfortunate to have a ground floor apartment, next to a busy road and opposite of noisy restaurant with poor quality entertainment lasting until midnight and lots of noise, screaming after that. All in all the apartment in a pretty shappy condition (worn out).

Review 118:The reception staff customer friendly.

Review 119:The rude and offhandedness of the desk staff. I needed help with the computer and one man in particular shouted in my face. The other man never smiled, just a sullen reply.

Review 120:Everything I needed.

Review 121:I particularly like the location - within walking distance of the old town of Los Cristianos. My room faced the San Marino complex and was quiet at night. Not all places in the area can make that claim. The bed was of good quality, and comfortable - again, unlike those of some of the nearby properties where I have stayed in the past.

Review 122:Apartment was a little outdated especially kitchen. The pool was very crowded. So much so that we didn't really spend much time there.

Review 123:Friendly staff. Happy to help. Cleaner was lovely and changed dirty towels everyday which was handy considering we travelled with a big family.

Review 124:Noise from bars across the road all day long. Could have used more cutlery, kitchen utensils etc., Needed a new fridge. No door on fridge freezer. Everything freezing solid in fridge.

Review 125:Excellent Apt. Cleaned regularly. Beautiful pools. Supervised well. Good Location. Friendly staff.

Review 126:Wifi seemed pricey at 2 euros per hour.

Review 127:I stopped off here for three nights before taking the ferry to La Gomeraand found the apartment a bit dated, but it was nice and peaceful atnight and the staff were very friendly. The lunch at the restaurant byreception was good value and the pool is nice. The apartments under thesame management across the road are nicer (Christian Sur) but there isfar more noise coming from some cabaret bars down that end of thestreet. So this place was ideal for a quiet, relaxing time. They alsolet me store my suitcase before taking an evening ferry.

Review 128:Beds were very hard, a 20 minute walk to the beach, entertainment??same songs & singer every night of the week. He was quiet boring, living in the 50s/60s, pool area same people every day sat in the same area on there sun beds!

Review 129:Apartments were spotless, staff very friendly & helpful,

Review 130:Paying for the room safe

Review 131:We have been stopping here for over 20 years, firstly with young children, and now on our own. Good facilities, great pool area, safe location with bars and restaurants across the road. 10 mins walk to centre of town and good beaches. a place to relax

Review 132:The towels provided, like the exterior of the buildings, are in need of an upgrade. The Wifi connection is dreadful and can only be described as better than nothing.

Review 133:Thr beauty of TenerifeSur is the location. Their shop is great for small purchases and the reception staff very helpful.

Review 134:Our apartment faced the street, so the traffic and the noise from four pubs across the road was a bit of a disappointment, no air conditioning, had ceiling fans

Review 135:staff friendly, apartment very clean, towels changed every day, except for Wednesday and Sunday, early check in , TV channels ok, and central to all areas. Taxi outside reception most of the time or on request 2 mins

Review 136:We're in our 30's with 2 kids, (16 and 12) and found the location was not so good unless you like really quite bars, I mean really quite. Depends on what you want I suppose! Some of the bars around the apartment were empty. Yes empty! Los Cristiano's center & beach was about a 10 min walk but not much happening in there. We were surprised it was so quite, there were a lot of people about but not much entertainment around there. Too quite for us. Loads of restaurants in We're in our 30's with 2 kids, (16 and 12) and found the location was not so good unless you like really quite bars, I mean really quite. Depends on what you want I suppose! Some of the bars around the apartment were empty. Yes empty! Los Cristianos center & beach was about a 10 min walk but not much happening in there. We were surprised it was so quite, there were a lot of people about but not much entertainment around there. Too quite for us.

Review 137:Apartments were good, we asked for a top floor apartment with pool view and that's what we got. No elevator, lots of steps so not so good for older folks but grand for us. Taxi rank outside the complex which was good as we went to Play de las Americas most nights which has a lot of bars with good entertainment. Recommend the Bulls Head, live band every night. Cost around €5 for taxi. We also went to Veronica's which is really buzzing with a lot of disco bars etc.. well worth a visit.. bus to Siam Parque approx 5 min walk (outside another hotel) and bus to Loro Parque right outside the complex! It has 2 supermarkets on site which was good. Heard a lot about a restaurant up the road with good food and entertainment (before booking the holiday) that you need to pre-book as they get busy, well they may be busy but the place is tiny so we just went elsewhere. Lot of older folks up there so good for them. Not so good for us! Next time we will stay in Play de las Americas!

Review 138:we came across a few cockroaches in the kitchen and in the bathroom old furniture and very old and broken pots and pans the ceiling fan was extremely noisy and a boy pooped in the pool.

Review 139:The location and big swimming pool.

Review 140:Main road noise from the constant buses and delivery vans passing. Payment for use of the safe - no deposit given back and the cost is quite expensive.

Review 141:Hotel staff - very accommodating Rooms cleaned everyday Fresh towels everyday Pool nice and clean Excellent location

The Fine Print

A deposit is required for the TV remote control, which is available at the front desk.