Plazamar Serenity Resort

Plazamar Serenity Resort descritpion

Plazamar Serenity Resort sells fast on our site. Situated 1,500 feet from Santa Ponsa Beach, Plazamar Serenity Resort offers a lagoon-style pool surrounded by palm trees and sun loungers. Each bright studio has a kitchenette and a balcony with pool or mountain views.
Plazamar Serenity Resort are situated in the popular Mallorcan resort of Santa Ponsa. A wide range of shops, restaurants and bars can be found within a 5-minute walk.
Each air-conditioned Plazamar Serenity Resort studio has a sofa bed and a dining table. The kitchenette includes a microwave, fridge and kettle. Free WiFi is available at the property's lobby.
You can enjoy international meals in the café or at the poolside snack bar. There are weekly barbecues in summer. The complex also offers daily entertainment and activities for all ages.
You can arrange car or bicycle hire at the 24-hour front desk. Staff can also provide information about the island.

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The staff speaks English——Plazamar Serenity Resort's staff speaks:Spanish,English,German,Danish,Catalan
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Facilities of Plazamar Serenity Resort

Outdoors ：BBQ Facilities | Outdoor Pool | Grounds | Terrace | Sun Deck

Pets ：Pets are not allowed.

Food & Drink ：Restaurant | Bar | Restaurant with Dining Menu | Buffet-Style Restaurant | Snack Bar

Internet ：Free!WiFi is available in public areas and is free of charge.

Parking ：Free!Free public parking is available at a location nearby (reservation is not needed).

Languages Spoken ：Spanish | English | German | Danish | Catalan

Reviews for Plazamar Serenity Resort

Review 1：The showers in the accommodation was not great it felt like niddels but did the job. The walls are thin as well so you have to be mindfull of your neighbour's.

Review 2：The staff where so good gave us directions on the bus stops to where to eat.

Review 3：Noice from the restaurant activities every night (until 10-11pm only though). Few staff members at the front desk were a bit of arrogant.

Review 4：Facilities, nice place overall.

Review 5：Well, the wifi sucks, you have to pay for the "slow" wifi if you need in your room. The clean is not as good as we think. lots of things stay in mess.

Review 6：Very nice people in reception, the environment is good as well. Feel much comfortable.

Review 7：Air con didn't work (although we didn't need it) and bathroom door didn't shut.

Review 8：Basic but clean and good location, able to walk to the beach, restaurants and bars within minutes. Modern decor. Exceptional value and perfect if your not looking to spend too much time in the apartment.

Review 9：Food at times was cold or uncooked, not many attractions in the hotel during the day.

Review 10：Close to main beach, nice staff at the reception, good deals to nearby attractions.

Review 11：Too many entrance steps, bar staff not friendly and bar not maned late enough. Didnt get top floor room although requested, bad view from room.

Review 12：Refurbished rooms, Reception staff excellent

Review 13：Wifi very poor signal

Review 14：The hotel staff were very friendly and helpful. Very clean and modern decor. Pool area if fairly large with child friendly pool area. Entertainment on odd nights in the hotel nice ambience.

Review 15：- Pool was opened too late - not able to swim before breakfast and closed too early. Staff (iron man was not polite). - Remote control to airconditioning was not available, only switch on or off manually on switch on the wall. - External unit of aircontition was noisy and you have this unit from your neighbour, so not able to control noise on your balcony. - Slow wifi and available only 1 hour/24 hours for free and only on reception, (also available paid wifi).

Review 16：- A lot of fresh fruits in very good quality. - Drink water and drinks were available all the time of all inclusive (from 8 am till 23 pm). - Also free snacks available out of period of breakfast, lunch, dinner in all inclusive program. - Balcony with nice view. - Nice pool - Washing machine (but not free) and iron (free) available - Enough sunbed in pool area available - Evening animation program

Review 17：Hotel restaurant only served a buffet service and only had a set time for lunch dinner etc so if you were looking for a small snack outside of these time like we were one evening then they are unable to cater to this.

Review 18：Easy straight walk to the beach and transport both buses and taxis. Plenty of restaurants around. Friendly reception staff.

Review 19：Great stuff always available to satisfy our requests. Good position, 5 minute walk from the beach of Santa ponça. Quite far from Palma, by bus is about 20 minutes. the meals are buffet, very big a lot of dishes, the food isn't the best though. Free wifi at the reception, a lot of space to sit down and use it.

Review 20：Have to pay for wifi in the room, the music by the pool during the day a bit too quite which makes it boring, people reserving sun beds with their towels early in the morning- pathetic

Review 21：Very good location, amazing and helpful staff at the reception, 3 pools with free sunbeds, rooms cleaned every day or every second day, close to beach and restaurants, different entertainments almost each night, we stayed at the top floor with a beautiful view from our balcony. Thanks Plazamar :-)

Review 22：Food is definitely not good enough. Flies around the food and the food itself had no taste. Always an overpowering smell of old fish when you walked in the restaurant.

Review 23：Lovely room, plenty of space. Staff very friendly and you can use the facilities across the road at Jutlandia which are really good. All inclusive choice of snacks and drinks are excellent.

Review 24：Staff were so igront one of the staff refused to make us a cocktail so I had to go and ask another girl to do it for us. Very rude.

Review 25：I loved how clean everything was. The girl with the dark hair at the receiption was so nice and helpful

Review 26：Paid wifi didn't work. (Heard a couple of others also complain) had to ask for towels every day apart from one. (5 of us in 1 room) paper thin walls in apartments could hear the neighbours every night

Review 27：Location was good, modern rooms, nice pool area.

Review 28：The food was not the best, the staff did their best with the presentation

Review 29：The staff were some of the friendliest people I have came across. The room as was the hotel very clean and the pool area was really nice.

Review 30：Never been before to Majorca and found Santa Ponca although beautiful resort a little too grown up for our young kids with lots of Irish themed bars everywhere but as stated the entertainment at hotel aimed at family's so stayed there everynight but one

Review 31：Very nice up to date apartments with staff always happy to help. Pools were great for our two 5 year old twins. Food choice was very good and very rarely ate elsewhere. Use of jutlandia facilities literally over the road were ideal for kids and included in your all inclusive deal

Review 32：Just come back from 8 nights at plazamar. Would deffinately recommend it to family and friends. We spent most days at the sister hotel jutlandia as our family was staying there. I can not fault either hotel. We was all inclusive and the food and snacks were okay we always found something to eat. Rooms are spacious and modern and very clean. We will be returning in the future.

Review 33：Room location on end of ground floor. No sunlight and quite damp inside. No vent in bathroom hence mouldy walls. Requested upper storey room but was told none available!

Review 34：Staff very friendly, good selection of food. Plenty beds around pool area, only 10 mins walk to beach. Entertainment at sister hotel very good most nights.

Review 35：Didn't have the room cleaned every day. Was every other so during our 4 day stay the room was only cleaned once, because the second time it would have been cleaned was the day we checked out. And even then not cleaned the best.

Review 36：Not far from the beach or restaurants. Always enough sunbeds round by the pool. Modern rooms

Review 37：Only wifi in reception area. DJ was poor, no-one stuck around. Food was poor, we were not all inclusive but when we need eat there we decided we wouldn't again! The prices of the food were cheap though.

Review 38：The amenities were fab and very close to the beach, bars and restaurants. Swimming pool was lovely, entertainment - they had a singer one evening - seemed to fill up a bit more - guitarist was also good. We enjoyed that!

Review 39：No coments

Review 40：Our second time there and lot of change for good nice quite place,frendly staff,good food and best greettings for best barmans Betty,Paris Hilton and Tom Cruise you are The Best:)

Review 41：First time in my life stayed at the hotel with NO soap at the toilet, and in the kitchen either! Had to buy it myself. Cleaning was very poor, lots of dust under beds which no one would wash away. Had to do it myself. Too many things to do myself for this price.

Review 42：Great kidsclub in Jutlandia, which my son enjoyed. Could be a good idea it was opened all 7 days a week, not 6 only. Swimming pools are good.

Review 43：Need more food choices for children. Also there were a few hen/stag parties being loud and swearing around the children. Hen/stag parties and families don't mix!

Review 44：Long timeframe at meal times meant my young children never missed a meal if they had a daytime nap!

Review 45：There's no free wifi

Review 46：Nice hotel,room exactly like on picture,very helpfull staff.We've stayed at the top floor,so we had very beautifull view from our balcony.Just a short walk from the beach and city center.I would absolutely recommend this hotel

Review 47：cooker in the kitchen very slow to heat took two hours to boil some water for a cup of tea not good when you are a tea drinker

Review 48：Location was very good staff very pleasant and helpful facilities excellent

Review 49：our shower was leaking the 1st day & the bathroom was like a swimming pool but we told reception & they made sure it was fixed asap.

Review 50：We arrived at the Plazamar on Wed 8th Oct around 10pm. the woman in reception was very welcoming & friendly & helpful. there was 3 of us staying in the room so we had 2 singles & a sofa bed. the room was clean & the beds were comfy. We had a nice view from our balcony. The pool area is amazing. pool is large & there was loads of deck chairs. food in the restaurant is also lovely. they have kids & adult entertainment throughout the day. Great place to stay. highly recommended!!

Review 51：cant think of any negatives

Review 52：Excellent staff, very friendly and welcoming. Very comfortable rooms. Annemarie requires a special mention, she was always asking how we where

Review 53：Very dated decor Holes in sheets Bathroom had no ventilation & outdated shower Thought it expensive compared to similar properties.

Review 54：Good location Staff friendly on reception Clean Music stopped by 12.

Review 55：Nothing !

Review 56：Apartments were spacious, clean, gorgeous views of the mountains plus pool view. Food & drunk in the a/I were fab, loads of choice.please don't listen to any bad reviews, food was brill! Staff all lovely especially Rachel at reception! Hopefully be booked up again soon for next year

Review 57：- Air-conditioner: only 2-modes: on and off without any tuning abilities, child has got ear disease as result; - TV is without remote control by default, remote control is the option with 20 euro deposit the same as for key for safe; - There is ~100% humidity in the room; clothing and other thing are almost wet; - There is strong disinfection smell in the room; - This place is too noisy at all day and half of night; - Noisy, light-fingered neighbours; - The rooms has bad soundproofing; - Typical staff answer: "All are satisfied except you"; - The room in reality looks worse than presented on booking.com;

Review 58：nothing

Review 59：One bed had saggy matress, our appartments was next to food and bars so bit noisy in mornings and evenings if yu wanted siesta.

Review 60：Location 2 min from beach peaceful apart from hotel entertainment which was expected. Irish music in bars great beaches, hotel pool, sun beds, staff helpful, couple of repairs carried out immediately, noisy neighbour at 05.00 sorted immediately and hard. Air con

Review 61：Not been able to book 1 or 2 days all inclusive when we were there minimum days is 3 was bit disappointed as was not aware of the minimum of days as daily charges are advertised at reception counter

Review 62：Holiday was perfect hotel Was ideal Location for Family with kids and staff were friendly and polite will be recommending it to others and we wil visit there again.

Review 63：there was nothing i didnt like. i highly recomend to anyone.

Review 64：The pool, and the staff that had games for the kids in the morning there was a kids club if you wanted to use it and it was also excellent, if the kids wanted a change from the pool. The evening entertainment was really good, the lociation of the apartments is excellent just a short stroll to the main shopping areas which also had some amazing restaurants. we had a wonderful holiday and i would love to return.

Review 65：The problem is a internet. Is very slow and have to pay a lot. Better buy sim card from orange data 1gb for €10 or 2gb for €15 and the speed is very high. All the rest perfect.

Review 66：Perfect location, never noise or discomfort because of pubs or loud people. Clean rooms. Very secured hotel. Everyday lifeguard on swimming pool, pool cleaned daily. Very friendly staff. Lots of activities for children. Everyday shows for kids even adults. Nice food and allover. *******Thanks for a good time in Plazamar hotel ********* Really enjoyed

Review 67：We stayed in a studio apartment which was basic. It did not look as nice as the picture on the website. There was only one tiny mirror in the room and very little lighting. Not enough towels were provided for the four women staying in the room.

Review 68：I enjoyed the pool area and the quiet area in which the apartments are situated. Staff were friendly.

Review 69：The continious music from the pool left my room most days just for some quiet time other wise a great hotel to stay in

Review 70：going home

Review 71：everything

Review 72：not all staff from the restaurant speak english.

Review 73：pool was very nice, good location,

Review 74：Great apartments in a good location. Close to beach and town. Staff very friendly and helpful as always!

Review 75：A bit noisey for us the pool area was busy so felt cramed in.

Review 76：The reception staff were excellent very helpful. Great location excellent for families

Review 77：There was nice swimming pool. Lot of entertainment's. We ware really enjoyed

Review 78：Noise and changing of prices day by day and attitude of staff in shop next door

Review 79：The staff in the bar where angry and didn't care at all

Review 80：The pool and daycare for kids was great

Review 81：Apartment a bit 'tired'.

Review 82：The staff are extremely friendly and helpful. The children loved the place. Especially the kids club.

Review 83：Long waits at bar especially at meal times, not enough staff. Long waits!!!

Review 84：Cleanliness

Review 85：The room is so noisy, can hear everything from the next room.

Review 86：Noise english People. Wifi noe free.

Review 87：Pool. Good service. The apartament was Ok.

Review 88：The apartments are basic but clean, apartment is in a good location and staff are very friendly.

Review 89：Wifi

Review 90：Always service

Review 91：Good beds. Quied realaxed garden with nice musik.

Review 92：Could clearly hear neighbours.

Review 93：convenient location - Suitable apartment for holidays

Review 94：Everything was fine.

Review 95：The staff were all extremely friendly.

Review 96：Reservation beds by towels

Review 97：Weather

Review 98：We would like to thank all the staff for making our stay wonderful. Especially Esta, Rachel and Milla. Would definitely stay here again.

Review 99：location= entertainment staff

Review 100：Beds

Review 101：Location

Review 102：choice of food for lunch paying for wifi

Review 103：Location pool

Review 104：The staff were extremely helpfull and friendly especally reception food was great .very clean

Review 105：Thank you for Everything .

Review 106：Arrived in May for my stag, 13 of us in total. We had heard bad reports about how stag parties were treated. We knew there was families and older couples stay so we knew to keep noise down. Great food and drink, we were all inclusive so it was fantastic. We had a room beside the pool in ground floor and it was dead on. Good size if room, only thing I would say is the shower could have been a bit more powerful. Staff were excellent!! Would def go back.

Review 107：shower was switching from extra hot to extra cold, could only have bath. Children disco too late for younger child

Review 108：Entertainment for kids Very close to shops, restaurants and beach Friendly staff

Review 109：The undulating outside areas we are not very mobile so negotiating steps and slopes is difficult for both of us. Didn't like the fact that our apartment was directly virtually attached to dining area. And noise from entertainment at night meant that our routine of bedtime about 11pm was disrupted by music etc. Also neighbours were late and noisy coming in (4.30 am) and this was also disruptive to our nights sleep. The management were very apologetic and ejected some of the guilty party, and offered us a complimentary lunch or dinner but still didn't stop the rest of the noisy neighbours continuing their routine. won't be returning, but mainly because of the location. We will stick to Palmanova where everything is level.

Review 110：Lovely pool area very helpful staff

Review 111：There was much noise from the hotel bar area at the evenings. The walls were thin so you can hear noise from the other rooms.

Review 112：Pool area was beautiful. Location was great, there was a nice beach near and lots of good restaurants. The room was big enough and the balcony was good.

Review 113：At check-in at the apartment required to pay the entire amount at once. All additional services are paid (only accept cash for services: Wi-Fi, safe, washing machine, etc.) When a check-OUT to extend a little departure were charged 20 euros (12 to 18), not 10 euros, so it was necessary only until 15 hours, in the apparent absence of visitors to the hotel when the next room were free. The apartment is no detergent for kitchen or salt or sugar (as in many apartment hotels in Europe). Although come to buy and leave everything in the apartment out.

Review 114：Palma de Mallorca not so far...

Review 115：The staff were rude. I did not get the 4 rooms i booked on the first night, but my party were squashed into 3. Maintenance refused to fix the bathroom lightbulb when it broke at 8pm meaning myself and two others were unable to use the bathroom until the next morning - it was in complete darkness.

Review 116：Location is good. Poolside snackbar was good value for money. The pool area was nice however there was a lack of space for the amount of sunbeds

Review 117：during our stay i noticed the lifeguard wasnt very vigilant a little toddler was in difficulty in the pool and she did not respond or come to his aid i felt her role was to collect money for umbrellas and stack up the sunbeds at night rather than save guests from drowning.thankfully my daughter is a competent swimmer

Review 118：i enjoyed my stay in the plazamar very friendly staff i would like to especially mention mary sarah entertainment staff mila from housekeeping and mariane from restaurant i will certainly return next year hope you retain these staff members as they were extremely helpful made our family holiday so enjoyable

Review 119：The food wasn't great at the restaurant and the stove top and kitchen facilities in the room didn't work properly so we had to always go out. But we didn't mind!

Review 120：The pool was so great for the kids, and the location was perfect. We loved Santa Ponsa. Had everything we needed at Plazamar and staff were very helpful. Would definitely recommend!!!

Review 121：could be cleaner, fighting for sunbeds strats early in the morning, i didnt like the food from menu (i got raw fish), thin walls, really uncomfortable and squeaky beds

Review 122：the best enterteiner ever at least one of them kids had lots of fun

Review 123：The food wasn't that great ie cold breakfast and not a chicken fillet role that was not properly cooked.

Review 124：I liked the close proximity to beach and all local amenities. The staff were all very friendly and helpful.

Review 125：Nothing

Review 126：The entertainment

Review 127：Loud evenings, and in the room was dirty blankets

Review 128：Children's activity and good loction

Review 129：Only thing going for the hotel is location disgrace the way the manger treats customers

Review 130：Cold rooms Loud English people drinking beer all day long Bad bathroom Towels never changed after 4 days

Review 131：Staff friendly Nearby city and beach

Review 132：Make better bathroom . Need extra construction or change it .In kitchen very poor assortiment .

Review 133：I have prefered that the clean the bathroom more accurately

Review 134：The food was very good The poolarea was nice as well as the room.

The Fine Print

Please note that student groups and stag/hen parties are not allowed. Other kinds of groups on request. A deposit on arrival may be required for groups.