Hotel Riosol

Hotel Riosol descritpion

In Puerto Rico, on Gran Canaria’s south coast, the Riosol offers apartments and rooms with a furnished balcony and sea views. It has 3 swimming pools, a tennis court and a gym.
Apartments at the Aparthotel Riosol have one or 2 bedrooms, a bathroom and a spacious sitting area with satellite TV. Kitchens come with a ceramic stove, microwave and toaster.
The Riosol’s restaurant serves an international buffet for breakfast and dinner, where gluten-free menus are available on prior request. The hotel also contains its own grocery store, which is open 12 hours a day.
The hotel has a game room with a pool table and video games. There is also a play area and a kids' club for children. Free Wi-Fi is available in the lobby.
At nearby Amadores Beach in Puerto Rico, guests can enjoy scuba diving, windsurfing and boat trips with a chance of seeing dolphins.

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Facilities of Hotel Riosol

Outdoors ：Outdoor Pool | Grounds | Terrace | Sun Deck

Pets ：Pets are not allowed.

Food & Drink ：Restaurant | Bar | Buffet-Style Restaurant | Snack Bar

Internet ：Free!WiFi is available in public areas and is free of charge. | WiFi is available in some hotel rooms and charges apply.

Parking ：Private parking is available on site (reservation is not needed) and charges apply.

Reviews for Hotel Riosol

Review 1：Price, a bit too expensive Noisy sound in the bar/entertainment room Staff missed to change the bedlinens one time

Review 2：Location, nice view Rooms, fresh Buffets are ok, but no real vegetarian dishes

Review 3：only complaint was the large pool was freezing cold might be a good idea to get a few heaters into it for winter months

Review 4：its was a pleasure to stay in the hotel. We were very very happy with staff & cleanness the food was beautiful and entertainment was great for both adults & children..we have just booked for 10 days for next xmas

Review 5：Quite a lot of steps. But ask a room on level 5 (reception) or 4, thats ok. Facilities in the kitchen were old and not very good. Bring or buy your own frying pan and knifes to cut bred and vegetables.

Review 6：The view was the best ! Sunshine all day on your own balcony. This was the best location ever on Canary Islands. We will go back this hotel.

Review 7：Staff is really helpful. Hotel is one the hill so u can see amazing view and its not so far from city central about 10min walk. Me and my friends where really pleased and highly would recommend this hotel!

Review 8：We booked half board, the breakfast was okay, however no possibility to sit outside. The dinner was awful, we skipped 2/3 nights and prepared our own meal. Personnel not motivated at all.

Review 9：The view/the terrace with sunrise, simply beautiful!! Comfortable sunbeds

Review 10：The hotel was VERY worn out. The buffet was the most HORRIBLE experience I have ever lived through. Wifi works only if you stretch your arm outside the balcony.

Review 11：The room was clean.

Review 12：Very simple apartment, difficult access to the sea, we had a car, it all easier! I highly recommend this apartment hotel for a couple without children or seniors. The apartment hotel was no shower gel and shampoo!

Review 13：Very simple apartment with a nice view of the bay of Puerto Rico! The price includes half board, the food was nice and sufficient.

Review 14：First room we was given had loads of cockroaches so we asked to be moved. Second room seemed a lot cleaner, had a better view and was cockroach free. Lots of steps and slopes which makes getting around the hotel hard if you have poor mobility. I guess that is the same for all hotels in Gran Canaria though

Review 15：The heated pool was great and close to Europa Centre which has plenty of shops, restaurants and bars

Review 16：A bit of a pain having to wait for the one lift everywhere,

Review 17：Very good hotel, food plentiful, all the things you want are there, make sure you get a superior room to have a good balcony,

Review 18：The beds had massive holes in them with metal springs sticking out. We swapped them for the sofa cushions instead and when removing the bed mattress we found old underwear underneath them. Never slept as bad as this on holiday ever. Wifi didn't work even when paid for due to being too slow - even trying to check the news online didn't work as the websites times out before opening

Review 19：View was spectacular as its on the top of the mountain (700 step staircase from the beach), great if terrace and good self catering facilities. Close to supermarket

Review 20：Our rooms were located at the back of the hotel so we had to walk up a ramp to access the pool and main hotel. Would have preferred a better view from our apartment.

Review 21：We loved the location of the hotel with stunning views from the pool area of Puerto Rico below us and only left the hotel to buy gifts nearby and play mini golf. The pools were really fresh and the food and entertainment excellent.

Review 22：Room was it a poor location under the outside bar area/outside dance floor. It was very noisy with vibrations from upstairs coming through the floor. Also the beds were far too hard.

Review 23：Very clean and polite friendly staff

Review 24：The apartment was fairly basic however worked for us as a base to explore the island. One downside were the drains in the shower room which did smell

Review 25：The hotel is at the top of the hill so the views of the beach and bay are great

Review 26：Mice on balcony cockroaches in apartment food was uneatable kettle not working ( not teplaced after telling reception of issue) lift (if fit to be called that)

Review 27：Pools

Review 28：Best Restaurants near the Beach but 710 steps down to the beach & then back up again. Location - only for the able bodied. No pick up bus to Airport.

Review 29：Fabulous view over beach & bay. Great staff. Fresh sheets & towels daily. Great Beach.

Review 30：Its on top of a big hill..... so if you don't like climbing.... get a car/taxi! .... really, it is a very big hill.... over 500ft The walk from the room to reception is significant, but there is a cable car

Review 31：Views stunning Pools were great Food was great and not expensive Staff great WiFi great Rooms well equipped

Review 32：Will definitely return here, loved every minute. Steps weren't as bad as some have made out. I'm not the fittest in the world but I was fine with them.

Review 33：cockroaches - even when we were moved to the highest luxury apartment with anti-pest devices plugged in, there were cockroaches in our bedroom and kitchen

Review 34：cockroaches - even when we were moved to the highest luxury apartment with anti-pest devices plugged in, there were cockroaches in our bedroom and kitchen .

Review 35：There is nothing i can say that was negative.

Review 36：You were made to feel very welcome the entertainment was good the pools were clean just a lovely place to stay.

Review 37：Room too hot. Have to pay for air conditioning is a disgrace. Was told it was fresher at night, however we live in Scotland and we know what fresh is.

Review 38：Loved the pool area. Very relaxing. Near to restaurants

Review 39：There was no air con in the bedrooms only a plug in fan and the heat at night made it impossible to sleep . The beds were extremely uncomfortable and caused myself and my partner extreme back pain . I woke up one night to a cockroach crawling up my leg . The wifi Is €15 for a week but doesn't work in any area of the hotel , on our last night there was a rain shower and the water was seeping down from the Above apartment into ours near the fuse box , highly dangerous , the whole reception area was leaking everywhere with buckets placed everywhere it was a serious trip hazard.

Review 40：Nice pool area , with lovely views of Puerto Rico harbour area .

Review 41：Wifi was very very slow , it would be the only thing stopping me from returning.

Review 42：Premium apartments very well fitted out, always kept spotless, great balcony.

Review 43：The food was poor quality. The drinks were expensive.

Review 44：Quite a few cockroaches, the rooms were dirty and around the edge of one pool was oil scum that made the pool dirty and dangerous/slippery

Review 45：Rude & not very friendly bar staff Crowded around the pool at times

Review 46：Excellent view from room Appartement very clean & modern Cleaners nearly everyday Very good location, quiet but easy access to bars & resturants with short walk

Review 47：Our room was on level 1 at the bottom of the hill and far away from the pool and reception, taking about 10minutes to get to depending on how busy the cable car was. We would probably ask for a room closer to reception if we were to return!

Review 48：Just back from 11 nights in Riosol, booked a standard apartment which was perfect. Rooms were cleaned 5 days a week which was great. Bar food was gorgeous, try the salad and canarian potatoes!

Review 49：All the add ons very annoying. Wifi, tv and air conditioning. These additions quickly mount up and end up pushing costs up to where we would have been better off going to a 5 star hotel. The towels provided were thread bare and ragged. The lighting around the place was very poor and extremely dangerous given that there are so many steps. The food was over priced and not very nice.

Review 50：Fantastic views, quite private

Review 51：Hotel lift was broken every second day!Horrible smell in a room, full bathroom of ants and cockroaches really put us away. Discussing!!!

Review 52：Beautiful view,good swimming pool.

Review 53：The fact there was no air conditioning in the rooms and you had to pay for it if you wanted it.

Review 54：The staff were lovely, pool was always clean and good selection of choice at the bar.

Review 55：The evening meals were questionable but I guess that's half expected when catering for so many people

Review 56：The views from our private balcony were great and the pools were clean and big

Review 57：The location of the hotel is great, the staff was very nice and facilities were plenty - 3 x swimming pools + bar with the spectacular views. I would highly recommend this hotel.

Review 58：distance to the beach, very slow internet that costs 15euro a week!

Review 59：Excellent view, room cleaned 5 times a week, great food, nice staff, great swimming pool area, nice animations in the evening

Review 60：Didn't think that wifi should have been charged for as it was extremely poor and was advertised as 2 devices at once when we both couldn't use it at the same time.

Review 61：I liked the pool area and dinning areas were fantastic

Review 62：Staff could have been more pleasant, not very friendly although very efficient. Getting to and from town re the location wasn't easy, much too far to walk down 700 stairs to beach. Taxi to and from hotel is under 5 euros each way which is pretty reasonable, so guests would need to consider the cost unless they were happy to stay at the hotel most of their stay. There are many bars/restaurants at this location and shops so some people are happy to spend their time there.

Review 63：Puerto Rico was lovely. The hotel is in a fantastic setting. The Premium apartment we were in was really nice and is air conditioned which was a bonus, although we spoke to a few people who said practically all of the other apartments had no air con and was unbearable for them as the weather was extremely hot. Pools are lovely and very clean and safe for young children. We had a fantastic time!

Review 64：Having to get taxis all the time

Review 65：The views were great as was the pool also food at the bar was tasty as well we were self catering so never ate at hotel other that snacking at the pool bar but heard people say meals were good half board.

Review 66：Nothing

Review 67：We stayed in a premium apartment. Defiantly worth the extra money. Air con was fantastic and room facilities wer excellent balcony was huge wit two seperate seating areas and sun loungers. The views were breath taking

Review 68：That you couldn't buy a hot snack after 3pm but the on site supermarket always had something available.

Review 69：The breath taking views and the hotel in general.

Review 70：The steps down to our apartment after the lift, were dangerous at night, you had to keep watching were you were going.

Review 71：The staff were very friendly, and the views were amazing. It was very near to the Europa.

Review 72：Where do I start. Cats, cockroaches and food poisoning and that was all in the first 24 hrs. This is certainly not a 3 star hotel it's a B&B at best. The structure its self is falling down, the rooms fail at least 5 health and safety issues sockets hanging of walls cockers not sealed the list goes on trust me. We paid half board for the week and had to eat out , the food was cheap over fryed kiddie menus. Had to ask for some of our money back so we could eat outside.

Review 73：Nothing but the view.

Review 74：The beds are quite hard to sleep on them. Too many extra charges like for TV channels, WiFi that doesn't really works.

Review 75：The hotel has a really good location and views from it. Yes there are stairs to go down to the beach for around 10min but it's a good exercise for Holiday :) Good food, good range of choice. I would really recommend this place.

Review 76：The wifi which was supposed to be included in my supperior booking was useless

Review 77：The cleaners.reception staff.pool staff and all associated with taking care of our needs was top class

Review 78：Top pool was very dirty on our last few days with bugs in it. Swimwear was very discoloured

Review 79：Good size apartment with large balcony - great aircon. Don't cook much so kitchen was good for me may not be good if you actually want to cook

Review 80：Sadly the biggest letdown for me during my stay was the attitude of the majority of the staff. Although there were a couple of exceptions, (the entertainments staff and the maids were very pleasant and smiley!) generally I felt like an inconvenience to them when I asked anything and found they would only do the bare minimum when ever I made a request. A real shame as the service doesn't reflect how nice the hotel is. That said, they weren't rude, and it wouldn't stop me going back to the hotel again.

Review 81：The hotel was perfectly located, and the apartment was incredibly clean. Maid service was frequent and thorough. The onsite Supermarket was very reasonably priced and the swimming pool was very clean and well maintained. Oh, and the hotel bar does the best mojito I've ever had!

Review 82：Air conditioning..it was just a dehumidifier.Had requested air Con prior to travelling. Had to make this request twice again after arriving. Spent the first 3 days mopping as it kept leaking water.The second one Worked as it should.Some of reception staff very unfriendly.Didn't receive any apology or recompense over this

Review 83：Loved the view from our apartment location bedside Europa Shopping Centre very convenient. Very clean and well maintained.

Review 84：Steps and hills but like I said you can't have it all! The hotel is excellent for fit able bodied persons however I would not recommend it for wheelchair users, poor mobility and pushchairs as it is full of steps and steep slopes

Review 85：You can't have it both- excellent views and then complain that it's up a hill! Entertainment, staff and food were very good :-) had a great holiday

Review 86：WiFi was intermittent which can be a pain. However, no real bad experience

Review 87：Having the freedom of self catering, which enable you to not clock watch and therefore relax more.

Review 88：We found the lift to be very annoying we were placed on level 1 pool on level 4 and often the lift was out of order or simply didn't travel to level 1!we were often faced with walking up the steps in high temperatures while 6 months pregnant. .. my 3 yr old struggled also... I would advise to ask for accommodation on level 3 or 4 where all facilities are easily accessible

Review 89：We travelled with 2 children aged 6 and 3 and they had a brilliant time... the pools were great and entertainment was very enjoyable...staff were friendly and helpful

Review 90：lift was on the outside of the building ,giving excellent views. However it took its time and the stairs where really steep.

Review 91：Excellent pools and views. Plenty beds around pool.

Review 92：The pool area was very dirty and the pool was also dirty making all our swim wear yellow and the wifi was not very good.

Review 93：The cleaner was on top of her chores and she was fantastic. Beautiful scenic views.

Review 94：The food was ok, but it made me really ill. We paid for half board but only ate for 2/3 days in the hotel once we realised what it was. The food you pay for however was Completely different. Well priced and presented and didn't make me feel ill at all. The cocktails also were amazing.

Review 95：The apartments were beautiful & well kept, beautiful views and the facilities were good. Pools all clean and well looked after and the location was breathtaking.

Review 96：The location is very high up in the sky. Unbelievable view but a lot of walking/taxi to get down low to beach and main shopping centre.

Review 97：The superior apartment was lovely, highly recommend to stay in one rather than a normal apartment. Very spacious and clean.

Review 98：Pillows! Other smaller rooms and balconies very overlooked. We had room at end of resort.

Review 99：Loved the premier balcony. Good layout in one bed apartment. Didn't eat there. Very Close to supermarkets, restaurants for self catering.

Review 100：This hotel suits older people once kids entertainment was over everything more or less closed. The wifi connection is awful and only free in the reception area, a friend bought the wifi for their room but was very bad signal too.

Review 101：Friendly easy check in & out our rooms were exactly same as the photos

Review 102：At the very top of the hill so we did use a lot of taxis to get around. Didn't like the luggage room on the last day not nice.

Review 103：The room was basic but clean. The staff were always friendly, the pool was great. They had entertainment every night and was close enough to other places to eat/drink even if by taxi was only 3 or 4 Euro.

Review 104：The one lift!! Steps & steep slopes (not good with a pushchair)

Review 105：The children's entertainment! Alex & Laura were fabulous! our children loved them & the mini disco. The pools. Perfect children's pool! Room & balcony was a good size (room 3140)

Review 106：Strong smell coming from kitchen area! Very small apartment with small bedrooms Window in bedroom looked out onto derelict land with rubbish Balcony not private at all

Review 107：Housekeeping staff AMAZING and friendly! pool area very nice Yes value for money but next time I will stay in the centre

Review 108：I paid for wi-fi for our room and then discovered we could only log two devices on per room,we had 4 phones & an iPad with us!

Review 109：This is my 3rd time staying here & they now have introduced wrist bands so that the locals can't come in & use the facilities & take all the sun beds

Review 110：Cleaning service which change the bedclothes and towels during the guests stay in a hotel room.

Review 111：The location in the highest point of the city and a beautiful view of the ocean and .. over 700 stairs down to the beach.

Review 112：The location in the highest point of the city and a beautiful view of the ocean.

Review 113：Balconies are overlooked however the views are amazing. Self catering facilities in the apartments are minimal could do with an oven. The combi microwave didn't have instructions.

Review 114：The views! Staff are very helpful and dealt with everything professionally. Pools are a good size. Strict sunned policy meaning no towel reservations! Great cocktails...

Review 115：The most rude and unhelpful staff I ever see in the property like this.The reception was quiet far, the first day the elevator was not working.Cleaning lady was not cleaning out toilet or generally our apartment for all 6 days ( only bed ) even if the information provided was that the house keeping is coming every days except Thu/Sun. The small soap which was provide we supposed to have for all stay. Even after the request if possible to clean out bathroom and provide the soap in the end of the day we just found 5 package of shampoos on the sink but again nobody even touch the surface of the bathroom and no Soap provided. After calling again the reception they advised me that we get the shampoo so everything is ok. The cleaning lady didnt appear again. Wifi was NOT working at all even at reception - connection for few minutes, the man on the front desk advised we may buy a Wi-fi but before we have 15 min free to see the connection. After unsuccessful try to connect we called to reception to advised us how to use this 15 min for free. The employee just said to wait left me on phone for 4 min speaking with other person. Then he just told me we need to pay, very rude behavior. After long discussion he lead me how to get connect to get out 15min to be able to see the strong of the connection before we pay 6EUR/day.The staff on the dinning room was as well horrible. Not wish to help with anything and very rude in speech as well. Once I took the napkins from the other table next to us, the lady who prepared the table give me the look and told me that I can not take it like this. I advised they were not napkins provide on our table. She advised me to go and get them by my self. Very unprofessional. After the dinner we order a coffee at bar ( Coffee machine from the breakfast for 1.50 EUR, no fresh coffee in whole hotel ) My boyfriend ask also for glass of tap water. The bartender told him that he will not provide any water and we need to buy it.

Review 116：Apartment was nice and simple. Nice view from the balcony. Sun beds onbalcony was very nice to use to get relax.The lady which worked as the information assistance for the trips in the hotel was very kind and as only one she provided the nice service.

Review 117：Insects :( lots and lots of Steps Looking a bit tired - I think the superior rooms would be better

Review 118：The pools were lovely and the room was cleaned most days. The onsite shop was very handy.

Review 119：The lift had the feel of a cable car and was not easily accessible (40 steps from our room) and to walk it was 100 steps up to the bar, pool etc. And to walk to Puerto Rico beach it was around 800 steps down (taxis were cheap though and excellent - never more than a 2 minute wait)

Review 120：The balcony was exceptionally large for a moderately priced hotel, equipped with 2 sunbeds and table and chairs. With an incredible view of Puerto Rico. The reception area, pool and bar areas were all excellent.

Review 121：- if someone has health problem probably will be discourage by number of stairs to the beach (817) - gym might be a little bit more taken care of

Review 122：- gorgeous view - gym - swimming pools - infrastructure (markets, restaurants)

Review 123：Only thing was you had to pay €15 for a week of wifi & pay for remote of TV,

Review 124：It was in great location, fabulous views from it overlooking Puerto Rico, apartment was cleaned every day, no hassle if you wanted extra pillow or blankets, swimming pool was lovely.

Review 125：NICE HOTEL ON THE TOP OFF HILL AND THE BEAUTIFUL SEA VIEW.LIKED PRIVATE BALCONIES WITH SUN LOUNGERS,BAR PRICES REASONABLE. ALSO HOTEL IS CLOSE TO PANORAMA SHOPPING CENTRE WITH BARS AND RESTORANTS.

Review 126：Free internet connection wasn't good.

Review 127：It was nice and clean. Staff was friendly and helpful. Location was middle of 2 beaches. I walked to the beach and took taxi back (3€). Pool was deep and activities by the pool werr fun. I really enjoyed the music that was playing by the pool. Cocktail bar was nice. it's perfect for families or a couple. Room had everything I needed Except ac.

Review 128：I liked everything thank you

Review 129：Apartment was amazing 5230 .The maid cleaning service was 5 star .The pool was lovely the hotel staff I found really friendly and helpful. the view was stunning if I am honest I found my whole ten day holiday fantastic a big thank you to the staff at the Riosol .I am already looking at booking next year thank you David brown .dave brown .Dom brown .Dan brown

Review 130：The lift doesn't go right down to road level.

Review 131：The premium room are great, air con and a fan in bedroom, the views are stunning, pool area great and the staff are really polite and helpful.

Review 132：The resort is located at the top of the hill so you need a car or a taxi to get anywhere.

Review 133：We were pleasantly surprised with the size of the apartment, the deco and the provided amenities especially three swimming pools and daily cleaning. All staff was very friendly and helpful with reception open round the clock. Quiet and with stunning views. Our daughter mostly preferred mini disco in the evenings with the nicest DJ.

Review 134：Plumbing was awful. Often no hot water at all. Shower wouldn't drain so we had to keep turning it off mid shower to let it drain to avoid flooding the whole apartment.

Review 135：Fabulous views, nice pool, nice bar meals which were very cheap.

Review 136：Towels wasnt change often enough, wi-fi was poor - do not buy extra- not working anyway, far from the beach but cheap taxi

Review 137：Nice hotel, great pool, you can have a shower after check out in great facilities

Review 138：Had to pay for a superior room, but many were free. Internet included in the price of the room, but not internet. Hard bed without overmadrass, but had to pay for a superior room. One person in the reception, long time to wait.

Review 139：Breakfast everyday is the same. Bed was uncomfortable (too old?).

Review 140：Awesome location with a nice sea view. Excellent staff from cleaners to reception. Nice dinner.

Review 141：breakfast all same every day. Rooms are little bit tired. Lift is scary, betterbtake stears.

Review 142：Location is very good. Shops and beach near by. Dinners were very good. Stuff is frendly. Pool with heating. Enterteinment is good: joga, trainings, tennis, mini disco etc.

Review 143：Well...we were there from the end of Marts until 3 of April and the weather was really great. Oh my God I would call this hotel for "too many stairs hotel" it was too much, my father was 57 y.o.and my age 31 I could not manage all these steps. My poor legs! We came very late at the hotel about 22.00 and they waited for os with some food, which was really great. We got a very bad room with a view on the palm tree and we could not see Altantic Ocean at all. The day after we could change it to another one with a greater view, which was nice. Swimming pools were too cold to swim in. :-( Reception area is boring. Wi fi at reception was to slow. It takes too much time to get down to the beach and you must take taxi back. The beach is too tiny. Animation was only for children. Children loved it a lot. I did not like the area Puerto Rico. Cocktails were not made like they should.

Review 144：Well the best thing was food. And there are a lot of things to do: 3 sw. pools, billard table, air hockey, tennis. We liked it a lot. A big balcony with a lot of space. Receptionist talked Danish language. It was like to be in Denmark. Good for children.

The Fine Print

One of the swimming pools is heated in winter, from 1 November to 30 April.Please note that half board rates include breakfast and dinner. Drinks are not included in the evening meal.