The Reef Hotel

The Reef Hotel descritpion

The 4-star Reef Hotel is a 5-minute drive from Johannesburg’s City Hall. It features New York Loft Style rooms and has a bar with views of Johannesburg.
Rooms at Reef Hotel feature large black-and-white photos. Each has a seating area with padded chairs, and some include an espresso machine.
Reef Hotel’s restaurant uses seasonal products to prepare South African and international cuisine. The bar offers South African wines and international champagne, and there is a café for affordable meals.
The Reef is located within the Johannesburg financial district, and is just 8.7 miles from the Sandton Convention Centre. The Apartheid Museum is a 5-minute drive away. Nasrec and the FNB Stadium is 6.8 miles away. Ellis Park Stadium is just 3.1 miles away.
Downtown Johannesburg is a great choice for travelers interested in Culture, City Trip and Sightseeing.

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The staff speaks English——The Reef Hotel's staff speaks:French,English,German
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Facilities of The Reef Hotel

Pets ：Pets are not allowed.

Activities ：Golf Course (within 2 miles) | Spa

Food & Drink ：Bar | Breakfast in the Room | Restaurant with Dining Menu | Buffet-Style Restaurant | Snack Bar

Internet ：Free!WiFi is available in all areas and is free of charge.

Parking ：Private parking is available on site (reservation is not needed) and costs ZAR 30 per day.

Languages Spoken ：French | English | German

Reviews for The Reef Hotel

Review 1：The fact that we could not park at the Hotel's parking because the walls were too small to fit our car. My fiance was mad about it. Why does the shuttle service have to end at 1pm :-(??? We told that it's complimentary.... That is not good at all... compared to your competitors it ends at 11pm.

Review 2：Some of the staff were warm and welcoming, the ones that stood out was the kitchen staff Sipho, Paul and Nandi :-)

Review 3：Reception and the manager were very rude when we got to the hotel and we found out we could not use their advertised rooftop bar as they had "outsourced" it to another company for New Year's Eve. The manager basically told us to look for another hotel and left us at reception. We eventually decided to stay and later went up to try our luck at their "sold out and outsourced" rooftop bar we managed to get in even though we ended up paying 1600zar for 4 people, what really got me mad was seeing the very same manager working at the event that she said she has no control over and couldn't speak to the event organizers to let 4 of her hotel guests in. Also a 4star hotel with no mini fridge to keep our beverages cold is disappointing.

Review 4：If staying on the Anderson Rd. side, the noise levels are quite high at night.

Review 5：Central - close to lots of activities. 2 restaurants - one fine dining, one cafe - both great service and food. Staff are super friendly, and assistance is quick.

Review 6：You could hear the party in the room down the corridor. Loud music till about 2am!!! Also for the hotel with 16 floors there were only 2 lifts in working order. Going for breakfast took over 10 min waiting for the lift one way only!!!

Review 7：All north bed rooms are noisy specially at early morning.rooms to be supplied with small refrigerators are better.

Review 8：People are quite and respect(Google),break fast buffet also good.

Review 9：Poor room service (no bottled water), no entertainment (limited TV channels and roof top bar not open to residents), elevators too slow, restaurant could do with a face-lift

Review 10：The food is relatively good. Location good as well.

Review 11：The interior designing of the room doesn't match to the expectation of a 4 star hotel. It makes you feel as if you are staying in a hotel that is under construction or as if they couldn't be bothered to complete the construction. The price that is paid you would expect more.

Review 12：The staff was very good & helpful. If you are going on a business visit then the location will be perfect. It will also provide you with all necessary facilities.

Review 13：Shower door room 703 leaks badly, water unto carpet. Rooms are not 4 star as per booking. Lift are slow and need service

Review 14：Staff were willing to help. Food was good.

Review 15：Some staff are really polite, some of the staff watch you walk into the door like you are a stray cat. Did not like the food, but then again i only tried one thing and gave up.

Review 16：The bed. Price

Review 17：Not much do to at all in Joburg, especially around the hotel.

Review 18：Nice change of pace as I was in hostels for 3 weeks leading up to this booking. Decent food and Wifi

Review 19：Location. Parking ramp extremely narrow. Went over pavement twice! Parking area difficult to navigate. Water pressure in shower is shocking. Beds need tp be replaced.

Review 20：Based on the location, I probably would no opt to stay there again as it is quite remote, quiet and travelling home from functions in the late evening pose very unsettling. Housekeeping was quite efficient most days but all items were removed from the bathroom with no replacements which forced me to find a housekeeping assistant. The general review of the food at the Gold Mine Cafe restaurant wasn't the best and items requested from the menu were not available for consumption.

Review 21：The staff were generally pleasant and helpful. Breakfast included was really great and tasty (often too much for my tiny tummy).

Review 22：Probably a mistake one day they didn't vaccum my room.Food is good but there is still a need to improve. However, I'm told that's Johannesburg's food everywhere it's not tasty like Cape Town or Namibia's restaurants or hotels food.

Review 23：Central location, easy access to many places in town & safe area

Review 24：During the Rugby match which S.A, lost to Japan, our waiter was so busy watching that he ignored us. Other than that, staff superb.

Review 25：Very clean and well taken care of. WiFi works, great bathroom with hot water. Great breakfast, I paid separately, If had to do over, would include this. Good laundry. Price a little high but very, very nice.

Review 26：Bathroom will be good to be isolated from the bedroom, or it will be too humid and mist everywhere after shower. Sprinkler of shower is not easily to be used.

Review 27：Easy access to Nesrac with 15 minutes drive with no traffic jam. Bottle water offered; Helpful staff and super soft bed.

Review 28：No easy access to other food outlets except hotel restaurant. Hotel charged R80 for drop off to PArk station which is walking distance (10 mins).

Review 29：Room was comfortable but disappointing since roofing was under renovation.

Review 30：I stayed 6 nights.on the last day I was embarrassed when I was asked to pay 450 rand for my cousin who passed the night.although I didn't pay at d end.the fact that it was mentioned got me upset. I do travel.that was a bad move by the hotel.not sure I will stay there again.

Review 31：I wish they had numbers of nigerian kitchen owners.

Review 32：car parking.towels.no gas for heaters in restrant.what would emergiancy services think about candle and matches in each room.shower was not adjustable water just jets out on to floor.front desk one person also ansering phone when dealing with gest. last stay did not sleep all night du to night club.

Review 33：When we arrived in our room, we couldn't take a shower because thewater was cold . maintenance came up to the room and informed us thatthe geyser switches off automatically and that is likely why the waterwas cold. No apology for the inconvenience. We then went down to dinnerwhere halfway through the meal, the lights went off even though thehotel claimed to have a generator. We then sat n darkness "waitingfor the generator to kick in", while the waiter kept leaning overus to use the candle on the table to light other candles to place on theother tables. When our meal arrived,I had to send back my steak as itwas tough and dry and slightly overcooked. The worst was when we decidedto go to bed, tired after a long drive to find that the linen (sheet andmattress protector) had a nasty dried up blood stain. We called themanager up who did not seem very disturbed by this and he offered tomove us to another room. The room we were moved to had the mostuncomfortable bed ever,and we were once again moved. The manager seemedvery insincere and defensive when we complained.

Review 34：Friendly staff at the front desk(recepyion). Lovely decor throughoutthe hotel.

Review 35：No bar fridge in the room, unfriendly reception staff, parking is paid and the spa facility advertised is not on site

Review 36：Great central location and comfortable set up for business travel

Review 37：Security at the parking basement is not good enough..a workmate who wasn't a guest visited and took my car from the basement and the security ddnt stop him

Review 38：The rooms are good n clean and the WiFi is awesome

Review 39：No storage space for perishables, a Mini Bar in the room would have been much appreciated!! Thank you.

Review 40：Walking distance to eating places, small shopping mall for daily amenities. Less than 30 minutes drive to East gate Mall and China Shopping Malls! Good location.

Review 41：Open bathrooms - not everyone's cuppa tea. The parking lot is an absolute nightmare!! You will not get anything larger than a VW Polo into the lot without damaging the car. Lifts are ancient and take forever to get to you - we opted to use the stairs - faster!!

Review 42：Large rooms with good facilities. Great staff.

Review 43：They cancelled our booking without letting us know, rude staff, refuse to help us in the middle of night, finally they booked for us another room in different hotel for double price, we will never stay in this hotel again

Review 44：So much noise from the adjacent room that seem to have been occupied by several ladies that kept talking at the top of their voices and laughing very loud way into the night. This made sleeping very difficult.

Review 45：Very friendly staff, when I arrived in the early hours of d morning, they couldn't find my booking made on booking.com. they made me comfortable while they sorted this out,and ensured that I got d same rate being offered to booking.com clients.Also liked the. View from my hotel room.

Review 46：Breakfast not included in the room rate. Staff at check-out time, a lady very unfriendly and unpolite, worried with my luggages at the reception and asking me when I would be leaving the hotel. Bad experience... bad staff! Never more!

Review 47：Staff at check-in time, friendly and polite! Comfortable room and free WIFI.

Review 48：Location of the reception area on 3rd floor not a good idea.The floor carpet is old soiled and stinks.Absence of a ceiling is a menace. air-conditioning not working.The drive-way to the parking and the parking itself shockingly small.Linnen dirty, blankets and towels old looking

Review 49：the food

Review 50：Thin walls..I could hear people talking and someone drilling (but it was not so bad).

Review 51：The bed was so snug, friendly staff especially room service, beautifully situated and restaurant is lovely.

Review 52：Mamsie the receptionist was cold and non welcoming.She was not friendly when showing directions to the room and I called about the TV not working, she said she would call the technician and 7 hours later the problem was still not fixed. I had to call in again.

Review 53：The cleanness and curtains that block out any light.

Review 54：THAT THE AIR CON WAS NOT WORKING BUT IT WAS OK .WE HAD SOME COOL AIR ON THE ROOF

Review 55：WE HAD A NICE TIME AT THE REEF THE STAFF WAS VERY FRIENDLY AND HELPFULL

Review 56：The make a copy of your credit card front and back without covering any digits. Fire alarm was going off a few times a day. Did not have refrigerator as advertised and when I asked for ice, it was difficult getting some. I had to involve management to resolve the issue. Bed pillows were too flat. You need two to three pillows to level your head while sleeping. Power shedding is going on/throughout in South Africa at the moment, so you will have no power for 2 to 5 hours per day or every other day. Need a small car to go through the parking garage.

Review 57：Free Internet Clean Food was Good

Review 58：Doesn't have the most basic facilities in the room and also doesn't even have things mentioned on booking.com that the room has.

Review 59：Nothing specific

Review 60：A shower ,I like to relax on a bath tube

Review 61：Its quiet,n the cleaning ladies were very friendly n they show me how to use some other staff with a friendly smile a

Review 62：the staff can offer more... there was no option for breakfast, the staff members did not offer that. the parking spaces are too small, it is a problem when driving a big car. very tight spaces

Review 63：I didn't like the drive way to parking bays. Drive way is too narrow to drive thru to parking bays. One can easily dent his/her vehicle if not extra careful.

Review 64：Room stay n breakfast was good.

Review 65：The room did not smell nice at all. There wasn't a bath as shown on the pictures. The shuttle service we used to get to the FNB Stadium and back was very, very poorly run as we stood in the cold for more than a hour and a half after the show waiting for the car. The television did not want to switch off. The shuttle service was very expensive for the service we got!

Review 66：There was a bed and a television.

Review 67：The carpets were wet and we woke up to a stale smell which was extremely unpleasant. The wifi was slow. The room was still being dressed when we got there. I had to wait, outside the room, while the cleaning ladies were setting up the room. I found that unprofessional. The towels were pretty small.

Review 68：The room itself was comfortable.

Review 69：To be booked in a filthy stuffy room without towels, toilet paper or even tissue as box was empty. The bed was not being made up. O ohh parking area you struggle. unfriendly house keepers

Review 70：I stayed two days and only had cokd water, or at bedt tepid to shower. Managment lost booking.com pre-booked reservation, so i had to pay in usa dollars at local blackmarket exchange rate which was $15 more than booking.com quoted me, sadly Monalisa was off when this came about or else i am sure she would have sorted it out, the two night managers I dealt with had no clue at all, I had to get booking.com to call them 3 times to no avail. All in all it was ok, but I doubt I will use the Reef again.

Review 71：Staff were friendly, especially lady called Monalisa, she was the only one who had a clue aboyt reservations and catered to every enquiry. Room was clean, and food was excellent.

Review 72：1) the crowded entrance when arrived on Friday die to the activity upstairs. 2) the bathroom open plan 3) failure to email invoice which could not be issued due to unexpected power failure.

Review 73：The unique set up of the room

Review 74：When you are look like a tourist, it's not safe to hang around in the CBDdistrict. But only stay in the hotel, it's going to be fine.

Review 75：The staff are very communicating and friendly. We are a young couple travelled around ZA and only have one day planned in Joburg. But we still experienced criminal in The CBD just after a few hours stay in there. But thanks for the staff in Reef hotel. They are very helpful and consideration. Accompanied with me and my fiancé in our rough time. And very considering of our feeling to make us feel safe. Thanks a lot.

Review 76：This hotel is located in city center, this area is very dangerous to hang out.

Review 77：I liked everything except the location. The Hotel is safe, but the area outside the hotel is NOT safe.

Review 78：I liked the reception on arrival, the staff who received my call when I was lost were very helpful. I commend them 4 that. The food was also great

Review 79：Terrible check in experience Crazy parking lot designed for very small cars Terrible breakfast Below average rooms Lots of street noise Terrible surrounding area

Review 80：Fast internet

Review 81：The rooftop venue gets kinda loud at night, suppose that depends on high up you are. The cleaning staff ignore the do not disturb sign.

Review 82：The staff were very friendly and helpful. The rooms are very nice. It looks clean and new and welcoming. The chef came to my table to check on my meal...very cool.

Review 83：+ Surrounding area is not safety at night for walking + Staff is not friendly. Not respect client.

Review 84：+ Location (just few minutes walking to the Grandi Square) + Wifi

Review 85：The noise in other rooms without thinking of others

Review 86：Attention by staff

Review 87：There was no fridge to put my champagne in. The lifts take too long.

Review 88：Food. Service. Beds.

Review 89：Parking

Review 90：top floor did not open on Sundays

Review 91：location, wifi, breakfast, staff

Review 92：Not the cleanest Linnen

Review 93：Friendly Staff

Review 94：Being asked to provide copies of credit cards was not good

Review 95：Privacy, internet and quiet atmosphere

Review 96：-Lot of noise from near by rooms - No in room bar - Slow Hotel lift

Review 97：-Friendly staff

Review 98：The parking

Review 99：The location

Review 100：Very help stay ready to assist. Location was excellent and easily accessible.

Review 101：No mini bar in the room.

Review 102：Staff made an effort to translate and understand me.

Review 103：Everything was Great and the experience was perfect.

Review 104：The overall experience is good and efficient with friendly service

Review 105：Free uncapped wifi plus free transport to and fro Gautrain station

Review 106：The skybar is fantastic. The restaurant is very good. The staff is very professional and polite.

Review 107：The internet was always crashing.

Review 108：The view from the hotel room, central location, excellent design and layout of the room.

Review 109：you are just the best

Review 110：Open toilet. Bed was old and very very uncomfortable.No hot water in the shower

Review 111：Nothing.

Review 112：Bathroom system

Review 113：neatness

Review 114：There are bunch of cheaters in the hotel. Sub standard hotel, please delete the star rating. It's a lodge.

Review 115：The staff was great...and the wifi came pretty convenient.

Review 116：Miscommunication between staff. Some hiccups in the booking.

Review 117：Great internet access

Review 118：One side of the bed was flat. Limited facilities.

Review 119：Wifi was great and staff were very welcoming.

Review 120：The receptionist .... the prefab walls. Noise from neighbours. ..

Review 121：Ease of access to town...

Review 122：Nothing

Review 123：Everything about the hotel is just amazing

Review 124：Transport arrangements

Review 125：Elevators where very slow

Review 126：Location

Review 127：Seems like a dangerous location.

Review 128：Room is clean and nice

Review 129：Very little to mention.

Review 130：Love the feel and theme.