Sercotel Alfonso XIII
Sercotel Alfonso XIII descritpion
The classic-style Sercotel Best Western Alfonso XIII is located in the commercial and financial heart of Cartagena, just 1,650 feet from the city’s historic center.
A pleasant walk from Cartagena’s ancient port, this hotel is set on one of the city’s principal thoroughfares. You can visit the local historic sights with help from the hotel’s staff, who can arrange visits to attractions such as the Roman amphitheater and the Augusteum. Back at the hotel, choose from a range of varied dining facilities before relaxing with a hydromassage shower in your own well-equipped room.
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Facilities of Sercotel Alfonso XIII
Pets ：Pets are not allowed.
Activities ：Bicycle Rental
Food & Drink ：Restaurant | Breakfast in the Room
Internet ：Free!WiFi is available in all areas and is free of charge.
Parking ：Public parking is available on site (reservation is not possible) and costs EUR 13 per day.
Services ：Room Service | Vending Machine (drinks) | Vending Machine (snacks) | Car Rental | 24-Hour Front Desk | Baggage Storage | Laundry | Dry Cleaning | Ironing Service | Meeting/Banquet Facilities | Business Center | Fax/Photocopying | Honeymoon Suite
General ：Newspapers | Safe | Non-smoking Rooms | Facilities for Disabled Guests | Family Rooms | Elevator | Heating | All Spaces Non-Smoking (public and private) | Air Conditioning
Languages Spoken ：Spanish | English
Reviews for Sercotel Alfonso XIII
Review 1：Smart hotel but limited facilities no bar other than a free instant coffee area off the reception the restaurant may have been good but when we were interested it was closed so we didn't go back.
Review 2：Reasonable value
Review 3：The Breakfast was not acceptable.The supposedly hot food was cold both days. Even though we complained after the first morning about this , and the lack of quantity,no notice was taken!! The second day was just the same. Also free coffee and snack provision was not monitored, as several times there was no availability. This hotel should not be advertised as 4 star, We have stayed in 2 star hotels as good.
Review 4：Unfortunately there wasn't a bar at the hotel however there were plenty to chose from 50 meters from the hotel
Review 5：The receptionist was very welcoming and helpful and the location was perfect for seeing all the sites on foot
Review 6：Walls a little thin and noise carries
Review 7：The rooms are spacious and clean, beds are big. We were there for the Romans and Carthags weekend it is fantastic
Review 8：I had some programs on a flash drive to watch on the TV. The TV's in the hotel had a fault which whilst you could select the program on the flash, it would not expand to a full screen. Staff said the problem was being addressed.
Review 9：Good location for the Roman ruins we went to see. Everywhere was only a 10 minute walk.
Review 10：The window to room 1511 was obstructed by exterior signage so room was dark.
Review 11：Good location 15-20mins walk to main centre On main road so easy to find. Quiet location Breakfast was excellent
Review 12：Pretty Much Everything . . . Property is not as pictured . . . nor asdescribed. Rooms (and we were moved from one to another) were withbeaten up and ugly plain sparse furnishings, bed was most uncomfortableand with soiled sheets.Front desk clerk was rude and couldn't care less about need for a quiet room and put us next to a maids service closet and dumb waiter that went all night long. In addition, lazy clerk tried to claim he had no other rooms available to move us to . . . yet when I shoved my phone in his face (their own reservation website) and showed him that there was in fact at least 7 rooms available, that is when he moved us into just as horrible room next door to the first. Internet wifi also was below par and worthless with little signal strength anywhere but in one small area of the 'upper' mid-lobby walkway.
Review 13：Nothing . . . horrible experience from walk-up to the counter toleaving.
Review 14：There was no bar in hotel. Please update descriptive details on website as it was a consideration when we booked the hotel.
Review 15：Staff friendly and helpful. Handy parking. Breakfast selection excellant
Review 16：Large room with mini-fridge, table and 2 chairs. The underground garage is secure but small. Free tea and coffee machines on mezzanine floor. Easy walk to main part of town.
Review 17：What it wasn’t 100% great was the wifi as you needed to logging in every time.
Review 18：This was my second time staying in this hotel and I really enjoyed as the first time was just one night and couldn't appreciate it to the fullest. Now I stayed for a few days and it was great, very close to everything, the staff is very friendly and polite.
Review 19：Our bedroom window overlooked a wall. Not really a problem as we wereout all day.
Review 20：Receptionist very helpful and professional. Everything spotlessly clean.Room large. Complimentary coffee, tea and cakes available all day.Breakfast selection very good with english and spanish produceavailable. Check In and Out very efficient. We would stay here again.
Review 21：Bar was not open so we took a couple of bottles of wine to our rooms ...no problem .
Review 22：No problems with our booking and the hotel had placed us all together as requested. Parking was simple at €13 per night in underground car park beneath the hotel. Rooms were spacious and comfortable and spotlessly clean. Good size bathroom with Jacuzzi bath (powerful jets so don't use bubble bath ! ) Wi Fi worked well although a bit slow at peak times . reasonable choice of food at breakfast with plenty of fruit ,yoghurt , pastries etc. as well as Spanish or English breakfast choice. Free coffee and pastries in bar area where we spent a couple of hours playing scrabble . We all agreed this is a really nice hotel in good location for seeing sights etc. and we will return
Review 23：Not much to dislike.
Review 24：The reception staff were very polite and friendly. The hotel itself is in a very good location and although our room overlooked the main street, there was very little noise, if any. The room was well furnished and the bathroom clean. The jacuzzi bath is a nice touch. We didn't have breakfast but because we were staying for a weekend it would have entitled us to half price.
Review 25：Parking a little expensive at €13 a night.
Review 26：Location,easy to find,there is a nice bar and tapas in their other hotel which is at the back of the hotel you can walk through to it from Sercotel
Review 27：parking the car was not easy
Review 28：the position, near to restaurantand shops
Review 29：Good location,very comfortable and quiet room.Perfect for a short visit to see the town and the Roman ruins
Review 30：It was perfect Well done 11 out of 10
Review 31：Great room, good breakfast, reasonable central location.
Review 32：The most fantastic Tapas restaurant just a minute away.
Review 33：Very close to the new Auditorio Batel and the sea front. And only 15 mins from main center. Ideal location for a visit to Cartagena.
Review 34：No restaurant or bar facilities
Review 35：Staff helpfulness
Review 36：The staff were all so polite and helpful. The hotel was very clean and very central to the town.
Review 37：Friendly staff. Clean and spacious. Brilliant facilities.
Review 38：pillows too hard
Review 39：staff, location, cleanliness, fantastic fine dinning restaurant, first class chef
Review 40：Breakfast was average
Review 41：Location
Review 42：No external view. Insufficient ventilation
Review 43：No tea / coffee facilities in room, no cups in complimentary drinks area.
Review 44：Good sized room and very clean.
Review 45：It was convenient for what we needed.
Review 46：Friendly and spacious
Review 47：Everything :)
Review 48：no bar
Review 49：cleanliness
Review 50：Spent 2 days here visiting and stayed at this lovely hotel. Clean and comfy and with an excellent breakfast. Highly recommend.
Review 51：The atmosphere, and the staff where very helpful
Review 52：Nothing
Review 53：Spa bath and free beverage and pastry
Review 54：big room, jacuzzi in all rooms. goob bed
Review 55：No fault has been found R A HOWSIN
Review 56：The whole thing about the hotel R A HOWSIN
Review 57：Service is fantastic
Review 58：Location and helpfull staff
Review 59：Great location staff were particularly helpfull and knowledgable particularly about the events taking place on Good Friday it helped us enormously thank you
Review 60：Bath leaked and flooded the room small TV - not a problem for us but very old fashioned and bad reception
Review 61：Large rooms Breakfast but it was on offer so good value Good location if you keep to the right of town as you walk down - the left is virtually a slum area - not the fault of the hotel!
Review 62：The view from the room was poor but you can't do anything about that. I would have liked tea and coffe facilities in the room.
Review 63：Loved the room. The Spa Bath and Shower. Breakfast was good with lots of selection and the hot food was hot.
Review 64：Hot food at breakfast was on the cool side. Three of the party had to move rooms due to water ingress. New room suffered from the same problem (? air-con?)
Review 65：Friendly, helpful staff. We were out most of the time so didn't really use any other facilities.
Review 66：A really good breakfast selection it was such a shame that all the hot selection was lukewarm at best.
Review 67：Hotel was better than expected. Would go again even with the cold food issue.
Review 68：Free Tea/Coffee is advertised across hotel as available in "Fun" zone. But it was not available there. Machine was broken. they better remove/mask that advertising until the offer is really mae available.
Review 69：God location. walking distance from historical pedestrian area.
Review 70：The fact that a triple room was in fact a double room with an extra bed which then cut down on space, even though there were more people in the room.
Review 71：The children liked the fact that they could play computer games and access the internet. We also enjoyed breakfast.
Review 72：A very welcoming hotel within walking distance to port, shops, museums bars restaurants. Stayed two nights and didn’t need to use the car as everything was so accessible. Cartagena is a very interesting place for a short city visit.
Review 73：There are no tea making facilities in the room.
Review 74：Hotel is in the town but our room was quiet.
Review 75：The walls are thin and noise travels well at night !
Review 76：Really nice staff, good sized room with nice atmosphere to the whole building.
Review 77：nobody serving in the bar. it appeared to be closed.
Review 78：the wifi
Review 79：The beds were extremly hard, room very cold. Booked for 2nights stayed for one.
Review 80：Not alot, the carpark attendant was very helpful
Review 81：Bad cleaning. Forgotten bottles under the bed
Review 82：Nice staff and a comfortable hotel. Good value of money. Very close to an excellent restaurant
Review 83：It is a good walk to the port area if you donot know where you are going.
Review 84：The hotel is comfortable and clean
Review 85：Beds were very hard and uncomfortable
Review 86：Breakfast was not 4*
Review 87：Staff were very helpful. Good location.
Review 88：Bed was hard as a board. We woke with unexpected aches & pains
Review 89：Modern clean hotel with secure parking next door.
Review 90：The parking is too expensive.
Review 91：Its location right in the middle is great. The place is great, day and night.
Review 92：Cozy hotel with nice looking interiour and good location. Thanks to special windows no noise from street.
Review 93：everything was shut
Review 94：helpfull staff,big room.
Review 95：sometimes struggled to find staff on site
Review 96：very easygoing staff willing to help
The Fine Print
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.