Porto Holidays Marina Apartments

Porto Holidays Marina Apartments descritpion

Porto Holidays Marina Apartments sells fast on our site. Overlooking the Mediterranean Sea, Porto Marina Rental Apartment is in Al Alamein in the North Coast. It features luxury apartments and a restaurant. Free private beaches are just over half a mile away.
All accommodations at Porto Marina are air-conditioned and feature modern décor. Each apartment includes a private balcony overlooking the pool, a dining area and a kitchenette. There is also a living room with a flat-screen TV and a private bathroom.
You can dine at the Mediterranean cuisine restaurant which has a buffet for breakfast, lunch and dinner. There is also a beach bar which serves cocktails. There’s also a garden and a terrace.
For a fee, you can work out at the gym, take a dip in the pool or enjoy access to the spa with its sauna, hot tub and massage facilities. A children’s playground is available.
Alexandria is 100 miles away, and Borg Al Arab Airport and Al Alamein Airport are both less than 37 miles from the property. Car rentals can be arranged by the 24-hour front desk.
Marina is a great choice for travelers interested in Beach, Water Sports and Warm Weather.

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Facilities of Porto Holidays Marina Apartments

Outdoors ：Outdoor Pool | Grounds | Terrace | Sun Deck

Pets ：Pets are not allowed.

Food & Drink ：Bar | Breakfast in the Room | Restaurant with Dining Menu | Snack Bar

Internet ：No internet access available.

Parking ：Free!Free private parking is available on site (reservation is not needed).

Languages Spoken ：English | Arabic

Reviews for Porto Holidays Marina Apartments

Review 1：Service Staff room.

Review 2：Was told that I did not have a reservation at the gate. Told Security at the gate yes I do have a reservation. Wanted me to pay 200 le to enter Marina to check in Was told they spelled my name wrong on there list by hotel Mangement. Management slow to react Stayed in front of the gate 20 mins with my wife and baby. Also a owner in Porto Gulf. Very low class service for high rates

Review 3：no assistance from buildings' security; especially that the reception is located in a very far location from your building

Review 4：great location, neat clean property fully equipped

Review 5：Since we arrived, the apartment was not ready and we had to wait after the checking time mentioned. Then the water leakage in the open kitchen that we had to get the plumber 3 times during our stay!!! and the smell out of it was awful! Cleaning was very poor and had to tip them to come and re-do the cleaning and change the sheets, pillows and the kitchen stuff that was extremely dirty!

Review 6：Sea View

Review 7：Apartment maintainance was not so good especially the bathroom maintainance, sink and shower When we first arrived on day 1 there was water coming from bathroom drain however they sent someone to fix that Otherwise the rest of the apartment was OK, although looking like nothing in the photos of their AD on the website

Review 8：- Needs better maintenance. - Needs firm house keeping.

Review 9：-Excellent location and view. -Wonderful neighborhood. -Quite, almost private during this time of the year. -Variety of beaches and water actvities around.

Review 10：Worst check in ever about 2 hours and problem with each customer All were unsatisfied and angry from very bad management and poor facilities every thing in room old and no maintainence even bathroom and lighting ,very bad kitchenware , Phone not working ,you can't reach reception or room service ,even by mobile call you will not get your needs or no reply .

Review 11：Just location is only positive point But bad management rendering everything bad

Review 12：the staff were unhelpful, there was a confusion first about my reservation, they were not notified by booking , was very weired

Review 13：I enjoyed the location, pools are very near, sea also near, the flat contains all what you need

Review 14：Late check in up to 5;30 Pm , because the room is not empty. Poormanagement, in spite of a lot of non trained employees. Expensive forthe money paid. Delay in the transportation to the private beach for onehour, the reason, no Gas in the boot. Poor management.

Review 15：Great facility, good potential.

Review 16：CLEANLINESS OF THE TOILETS AS THEY HAD A BAD SMELL PORTO MARINA MUST HAVE A PRIVATE BEACH NOT ON THE LAKE KITCHEN IS NOT EQUIPPED AND NOT CLEAN

Review 17：WHOLE ATMOSPHERE WAS GOOD PEOPLE ARE FRIENDLY RELAXING

Review 18：The apartment is is not suitable at all. Everything is very old and not working, we need to call for fixing air condition,. No hot water in bathrooms. Room service coming everyday but the place is discusding. Very bad smel all the time coming from bathrooms and kitchinate.no saving deposit box in the apartment. It has washer but the hanger is broken. All furniture is old and need changing completely. Everything need renovation. It is not 5 stars I give the apartment 2 stars only

Review 19：The place is good for entertainment with great view. It has a lot of activities. The beach is clean and free. The pools so nice.show every night at Barny stage. The kids enjoyed.

Review 20：The room is so dirty, the bed sheet were so dirty one of them had blood on it, and the other two had food marks on it. The kitchen tools and stove is so dirty, and one of the toilet was so smelly and dirty.

Review 21：The staff like the check in disk staff Mohamed and the bill man both were great and so helpful. All the food outlet in the walk in Porto Marine were so helpful. All the staff on the beach from divers, security officers, jet sky rental men and the floating game rental men.

Review 22：Reception staff must be more trained in how to deal with people..the managers are doing their best to cover the junior mistakes...thanks to Mr. Mohamed Galal who did his best to support

Review 23：The pool is not really clean especially that for the kids The apartment is not like the one in the photos provided No kitchen and no dining area

Review 24：The beach and pool are good and good activities Great job of the Lifeguards at beach and pool made me feel my kids are safe No insects all around the place The walk with variety of restaurants and coffee shops

Review 25：The facilities are extremely exhausted, no regular maintenance. No value for money, even when i made an upgrade for better Appartment it was just as terrible as the standard in terms of hygiene and condition of the furniture. We found the TV remote control without batteries. There is nothing shows hotel industry and services. The front office staff forgot to send us the gate pass to the pool so we were not able to use the pool facility، we could not contact the reception as they don't have a number??? Instead we were given the personal mobile number of the Receptionest. Always pressurizing guests for forced tips. We will not come back again

Review 26：Location and sea view

Review 27：this my 3rd year to visit Porto but for sure will be the last Out dated facilities Rooms not clean and not cleaned on daily basis Service is very poor Staff is not cooperative Maintenance is not done and that is. Why the place is awful

Review 28：Nothing The place is becoming very bad

Review 29：Waiting to chick in for 3 hours! When finaly redy to go to the accomedition they where still cleaning ! And the place was still not clean! The air condition kept leaking water over the beds Asked for room cleaning and service , they came rhe next day only to drop towls and the day after came befor we sleep after asking many times there clening is not good with no hygene

Review 30：The air and beach clear water Good seen all over

Review 31：Cleaning and no phone in the room I can contact e reservation and the room was very poor comparing to the money I paid and need lots of renovation also I did too many complain at the hotel too ,very very poor I would never go again . Also the staff is not trained well at all it was the worst experience at my Vacation recnentally .

Review 32：Only the location was ok

Review 33：1- Bathrooms are dirty with a bad smell, every metal item is rusted. 2- Refrigerator tepmerature was too low, when we increased it, the room sunk into water. 3- There was not enough towels, and they were not clean enough. When we asked for extra towels; the staff coldly refused and told us we should pay extra fees ($8 per towel) to get new towls (how much would it cost to buy a brand new and clean towel?!!) 4- There was only one power outlet in the kitchnette!! I had to move the microwave each time I used to reach for the power outlet. I did not have the privilage of using 2 appliances at the same time of course. 5- One soap bar was provided for the apartment for the whole stay. 6- Trash bins had no plastic bags.

Review 34：Staff are not friendly , not professional , room is dirty and contact with reception and house keeping is very difficult as no phone connected to the reception The room has very bad smell

Review 35：The beach and entertainment outside the hotel

Review 36：Level of cleanliness was a huge disappointment. 5 star price is charged for one star cleanliness. Dirty cupboards and kitchen utensils. Sand in bathroom floor. Dust on tables and surfaces. Housekeepers weren't professional cleaners.

Review 37：Location is amazing. The two bed- apartment had a sea and pool view. There was two bathrooms, one was en suite. Air con in the lounge and each bedroom. Multiple swimming pools, clean, suit all ages. Life guards did an amazing job, so vigilant. Beach was small but clean and good for families with kids. Towels available on both pool and beach.

Review 38：The apartment we got had a couple of issues with electricity which were not fully solved until the second day. One of the two showers was not working properly, and the phone was not working. In the bedrooms, some of the beds had no pillowcases. During our stay, the pool slides were closed all the time. There is no animation team, so no programs/discos for the kids.

Review 39：The location is the best advantage of Porto Marina. It has access to a lovely small beach, nice pools, and surrounded with lots of restaurants and cafes. Kitchen is fully equipped (Fridge, Cooker, Microwave).

Review 40：Appliances in room was not working. There was power outage in the room. Staff responsiveness to all complaints was terrible. In terms of value for money, it's a complete rip off.

Review 41：Nothing

Review 42：When arrived the unit was not ready. We had to wait in the terrace till the cleaning crew did clean it. The cleaning was not good. The kitchen had the washer out of the cabinet and the cleaning staff told us it doesn't fit inside the cabinet. We hardly could use part of the kitchen because of that. The check in desk gave us a phone number to call for service, when we called that number it was always busy and when we got a ring no one answered. We tried over 50 times to get someone on the phone to request cleaning with no answer. When I went to the help desk which was so far the customer service told us it's a problem because they only have one number to call and it's a mobile phone not even a land line with multible extensions. We lift the vacation one day earlier because of the quality of the service. I can send a picture of the washer in the middle of the kitchen.

Review 43：Location is okay

Review 44：All experiences was bas from staff to food to services to dirtiness of the vela plus that we were suffering from water and electricity cut the whole stay and we got food poisoning from the food there , very polluted place , not organized at all and i do have alot of pictures that proves this.

Review 45：I didn't like anything about it nothing was good it was the worst vacation and the worst place i have ever seen in my life .

Review 46：The staff, the maintenance of the properties, and the cleanliness is poor.. The GM is arrogant and he doesn't care about paying customers. The whole management of this place is messed up, I strongly urge everyone not to book there, it's just waste of vacation time..

Review 47：the front desk manager, Mohammed, is the only good person in that place..

Review 48：First of all I get my apartment around 5 p.m. instead of 2 p.m. it means long time to check in,& while waiting in the reception more than 3 hours, I saw many guests coming to complain about their apartments for many reasons such as Cleaning, No AC, Broken furnisher, also there's a bad smell & insects.I believe its true because I found some of the above mentioned problems in my apartment.

Review 49：The place is very good & crowded.

Review 50：Comfort of the room old furniture bad matriss,poor aircondation,ckichen equipment so dirty and not working. Rcv the room so late at 5.00pm.

Review 51：Only The view

Review 52：-I was given the impression that the staff was trying to cancel thebooking on purpose. I received an email saying that they couldn'tblock the amount on the credit card but my booking was still valid.Since I was in the area I decided to pass by and pay the booking. Forsome reason the staff member wouldn't let me pay. After 20 minutesof arguing and insisting that I pay to confirm the reservation I wasfinally allowed to!!! -The accommodation is actually divided in twoparts, the apartments and a hotel resort. The two venues however sharethe same lobby. You can see the pure inequality in receiving guests ofthe two different venues. The hotel staff are more courteous and welltrained as compared to the apartments' staff. We couldn't evenget anyone to help with the bags. -Check in process took too long andthere was no place to sit. -The receptions staff provided only one keyfor the apartment and only one access card (to access the building andthe facilities, doesn't work on the apartment) and as per theirstatement they cant issue any more!! -We struggled with the washingmachine as we couldn't find the manual for the programs. -Refrigerator was leaking -There was no parking as advertised -Wallpaint was pealing -At the pool we saw a life guard, but he made sure toexplain to us that children are the responsibility of the parents, lifeguards don't do anything!!! -We had a hard time at checkout. Wewanted to check out early, but there was no one to process it for us.So we had to wait!! We went back at the time they told us but no onewas able to process the checkout for us as it involved refunding somemoney. At this point we started to lose it. They already made us waitfor two hours and now they tell us that they don't know how to workthe system to give us our money back or even refund it on the creditcard!!! Thank god that due to the fact that they share their lobby withthe hotel Mr.

Review 53：-The location of the apartments is amazing with amazing wind blowing andweather. -Pool staff were very friendly and helpful especially withassisting the elders -Pool facility is good and the children loved theslides -The location is inside Porto Marina hence providingaccessibility to services like pharmacy,grocery, restaurant, etc.

Review 54：the management of the hotel is too low. the cleanness of the rooms and premises are the worst I have seen in all hotels. electricity and water cuts every day. The hotel deserves only 3 stars and 5 stars are overrated.

Review 55：only the location is perfect.

Review 56：1-The A/C in the bedroom was not working. 2- The TV and the satellite system were out of order. 3- The toilets smell awful and are unclean. 4- The swimming pools and the two beaches were full and we were not allowed to enter. 5- The towels and bed sheets were unclean.

Review 57：1- The nearby restaurants, cafes and shopping areas. 2- The good security of the building.

Review 58：the resort was suffering from overbooking , the requested apartment - sea view was not available there was no rooms / apartments until 15:20 and we entered a room will the housekeeping crew was working until 16:45

Review 59：The reception crew is good the resort manager is very decent and caring the resort is good but there is no parades as mentioned in the program the beach was enhanced and increased

Review 60：Cleanliness is terrible, waited more than one hour to check-in although we arrived 3 hours late Giving this property a five-star rating is certainly a joke!

Review 61：Price was a little bit nice compared by the average rentals prices at North Coast

Review 62：reservation process as we went and found no reservation althought i got confirmation and FO staff were made us wait 1 hour to find a solution

Review 63：location / pool

Review 64：* appartment not clean at all. * cleaning needs 150 EGP !!! * Staff behavior very bad. * access cards for every place not working,, go to reception! is the answer of security agent ( reception is about 2 km from appartements !!! ) * Huge place, although no parking or easy way to move. except if you're VIP.!! You can park !!!

Review 65：Nothing, except great weather of north coast

Review 66：there is a shortage in staff and the service level is very low .. in plus they asked me to pay the difference of the exchange rate while i fully paid the stay at time of check in

Review 67：The beach and the place are wonderfull

Review 68：staff forgot to recharge electrcity ,and I had to call them to remind them to get electercity back. Poor AC.

Review 69：Great sea View Wide rooms and terrace Cleanliness

Review 70：In short .. in 2013 I could easily rate this resort with a score of 9/10 .. This year 3/10 is more than enough! Everything went down .. apartements (furniture, equipements & cleanliness), Front Office staff, workers, beach (a ticket for beach access!!)

Review 71：Level of cleaning, no good internal communication. The compound is based on real state investment more than hotel service or activity. The investment is big but staff is under training.

Review 72：The place, the view, the facilities which helped to enjoy our time

Review 73：We rcv the room at 5.00pm it was too late. Aircondition not working proparly.furniture so poor,service so poor,15le.per person to go to the beach.managing so poor not qualified at all.

Review 74：The view is great

Review 75：the apartment was not clean , the room service staff who was supposed to clean the apartment for free as part of the offer they told us that we have to pay money for this service and they took money from us . the bed wasn't comfy

Review 76：we liked the place overall the location the weather and the facilities

Review 77：Working hours for the pools and beaches very short (6 pm). Although the royal sweet was spacious considering size and well furnished. The floor was very dirty.

Review 78：Very nice beachs and shopping area. In addition to the restaurants and cafes.

Review 79：Customer service and the wait time to wait for a services or repairs like 8hrs waiting time!

Review 80：The view of the rooms and stores and restaurants like chili's and keif coffe shop shisha

Review 81：I stayed about 3 hours at the reception to finish the booking I have to wait also another 2 hours looking for room service to clean the apartment

Review 82：the view so beautiful especially the upper apartments the furniture is suitable

Review 83：pool and beach was 150% occupied, no place to sit at all, rooms were dirty and smelly, no maintenance at all, I changed my mind after all these and did not spend the night in the hotel.

Review 84：nothing at all to be liked apart from the fact that I did not spend the night in the hotel and got my money back after a lengthy discussion

Review 85：First time in my life I found hotel has only charged housekeeping although it was not mentioned while I was booking. I found it after already booked. Really cheating hotel and very bad staff seeking only to collect money from customer faraway from customer satisfaction. Really very bad experience that won't be repeated.

Review 86：Location

Review 87：Apartment is not clean. There is no mentenance for apartment facilities. Beach is too small.

Review 88：Fair value for money (108$/night for 2 bedroom apartment). A lot of restaurants is near.

Review 89：- Rental Apartments Reception not reachable most of the time and not that helpful. - Staff not that friendly , not all of them. - Many issues needed fixing during our stay.

Review 90：place Activities not very quite but not that noisy Cozy

Review 91：They have gone through renovation of the place that we did not know about. Very few shops & Restaurant are available.

Review 92：Swimming pools was good for the kids

Review 93：Very Bad Staff. For Check in we waited from 12pm to 5:30pm, each time they say wait half hour. This was not only me, there was around more than 100 people like this. even some people made reservation on booking.com and they told them there is no available properties!! they also asked them to go to Porto Golf Marina!! Staff people were just layers. Guests were so upset and kept shouting on the staff. It was very tiring and we really got upset. the apartment was a mess and bad smell. No well organisation at all. i will never go there again.

Review 94：Location Beach

Review 95：some restautrants were closed , maitnenance work in porto marina on beach , marina, gandolla also , no bathroom tools the swimming pool slidings were not working also , the boat to the private beach was not in operation

Review 96：very nice view especially 7 th florr . you can see the lake , swimming pool and the sea apatrement have every thing : 2 bedrooms , 2 bathrooms , kitchen , tv, balacony with great view , boliler and hot plate the reception man is very helpfull

Review 97：-I didnt understand the fact that the beach is closed in one of the 5 days because the workers have a party. -i rent an aparment in tower 6 with capacity of 6 adult persons and only one magnetic card to access the resort and one apartment key is given however the receptionist refused to provide additional key! -Some apartments are in ill condition abd requires maintenance

Review 98：Location is fabulous with alot of facilities.

Review 99：I cleaning was very very bad and they didn't offer Every day cleaning of the flat services and you have to pay 150 LE per cleaning. the food facilities no option and the food is same every day. I am not recommend any one to say in the apartment. the hotel mite be having cleaning services. you have to check.

Review 100：I like the sea facilities and pool

Review 101：The apartment was handed over with dirty towels left over by previous occupant. For the money they charge for the apartment, it is not worth. Only outside ambience is good to enjoy. Also, we have to go far for beach which away from main area.

Review 102：The outside facilities.

Review 103：-They should clean the rooms in the morning -They should provide the usual paper that indicates if you need to clean the room or not? - Shower staff needs to be more in case of two rooms apartment. - The main restaurant smell was very bad which made us don't think to eat over there.

Review 104：Everything, location, room, view, quiet place for relaxation, design of the whole place is amazing.

Review 105：Very poor apartment without any respect to guest Dirty & very old furnitures In general was worst staying for one night in the apartment , we changed to the hotel with better facilities

Review 106：housekeeping is very poor. you have to pay to have the room cleaned. no suitable orientation from the staff staff not freindly

Review 107：hotel facilities , beach , swimming pools restaurants

Review 108：*There are a lot of rules that they added recently and not communicated to us before the booking , rules like: - you are not allowed to enter the rest of Marina's unless you are a Marina property owner otherwise then you have spend the whole day in porto and you can just visit the rest of marinas after 07:00 pm - There is no nearby beach for apartments then you have to take the boat or the shuttle bus to go to the beach.

Review 109：Staff are horrible, the apartments that I had to chose from are very bad and it was very dirty + the bed sheets , I couldn't stay for more then one night

Review 110：I love the location and the view

Review 111：Not allowing my kids to use pool and beach wearing their swam top despite telling them that they are alerjec to direct son and the top is specificity for diving.

Review 112：Location, beach and water slides

Review 113：smell is horrible around the building, staff unfriendly that the security guy was barely saying Hello ! worst neigbors ever ,that kept knocking on our doors till late ,that kind of ringing your bell and then run away , with loudy voices all through the night , and horrible smells around the day. Bathroom's sink is not working properly so bathroom was full of water whole day ! which smelled bad as well ! bed rooms are desgined to hold a lot yet were not spacious! and not comfy .pools around the building are full of ppl all day long with loudy voices,and I feel those are rentals via companies if you get what you mean, so we couldnt enjoy the pool.nor the beach! was horrible as well, we have to take a boat to get there, and when you get there you see it full with same pool you see around the pool that they are misusing the beach!

Review 114：flat is well furnished ,in a good location , AC's working well.bed sheets were okay only good thing that it is well located around tens of restaurants that you enjoyhaving lunch and dinner with .and a walk around the marina.otherwise you have to relocate.

Review 115：Reception and check in was very terrible, it took 4 hours to check me in as they double booked my room House keeping was very poor in skills and under staffed, no real professional cleaning at all Noise, the place was very no noisy The furniture was smelly and dirty We had to wait for the sofa bed for an extra 10 hours and it didn't show- up until we made many calls extending over the midnight I tried to raise my complaints many time and the answer was (( this is a high season and if you don't like it just go )) no customer care or curtesy at all I expected when I booked in a so expensive place that I will receive first class treatment but I was surprised that I got Rubbish

Review 116：I liked the location where is the lake and the Marina

Review 117：Advertised as 5 star facility but way below 5 star standard. Apartment poorly maintained and nothing like advertised photos. Hot water did not work well. Very noisy surroundings and very poor noise isolation. No phone in apartment to contact reception. Only 1 access card for the flat and was told I cant have any more. No dedicated parking and street parking is extremely busy. A certain standard should be imposed by Porto on the apartment owners as rental is managed through them. Extremely overpriced for what you get. A disappointment.

Review 118：Location. Manager acknowledged issues we encountered and tried to help.

Review 119：We will never know whose responsibility was in not leaving our names at the gate the time we checked in, ending up with a very mal-treating insolent people at Marina Gate 3, not letting us get in to reach our hotel unless we pay 50 Eg.P. for each (which we refused to do of course), despite having the reservation printed in hand. On the other side, the management staff of the apartments were far from being courteous, or knowing any basics of customer service or satisfaction, to make up for this awful experience. Was that because it was so busy during Eid celebration? I thought it should have been the other way around!

Review 120：The apartment is so unclean to an extent that it affects one's enjoyment of the place.

Review 121：The location is perfect. The hotel rooms are much better than the apartments. I would recommend the hotel rooms but I would not recommend the apartments.

Review 122：Cleanliness was very poor. Fresh sheets and towels was dirty with stain. The appartment smells was funny and we could not figure out the reason

Review 123：Location very good. Sea was excellent.

Review 124：No facility is working no one in resort

Review 125：Staff was helpful upgrade room sea view room relaxed

Review 126：The treatmen of the external gate at marina 3 The security at the gate not treat good wz people

Review 127：The view is so fantastic

Review 128：Stuff is very bad , Treating people so bad in the low season like why are you here !!!

Review 129：Location is great , Appartment is small but nice

Review 130：the telephone didn't work at all

Review 131：the staff were amazing

Review 132：Very dirty, outdated setup, broken furniture, unprofessional staff, delayed check-in, one set of towels for two gustes, and very expensive

Review 133：everything else

Review 134：location

Review 135：Great place to stay Very good location

Review 136：Rooms were very unclean, severely broken furniture, no room service, no toiletries, and unprofessional staff

Review 137：Very bad facilities and staff

The Fine Print

Please check your visa requirements before you travel.Porto Marina Rental Apartment does not have housekeeping services.A security deposit of USD 70 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.