Hotel Svanen Billund

Hotel Svanen Billund descritpion

Hotel Svanen Billund is just over a quarter mile from Legoland and the Lalandia Billund Resort. It provides free Wi-Fi and an early breakfast starting at 5 am. All rooms feature free movie channels and free parking.
Hotel Svanen’s rooms include satellite TV channels and a fresh, modern bathroom. Some have tea/coffee-making facilities. All the rooms are located in separate buildings, with private parking spaces right outside the room.
In the main building, Restaurant No.8 features gourmet cuisine and a well-stocked wine cellar. The lounge bar has a large flat-screen TV, a cozy fireplace and a terrace with trees and outdoor heaters. Other facilities include 2 free public internet computers and a children’s playroom.
Svanen Hotel Billund is just a 10-minute drive from Billund Airport.

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Facilities of Hotel Svanen Billund

Outdoors ：Grounds | Terrace

Pets ：Pets are not allowed.

Activities ：Game Room | Playground

Food & Drink ：Restaurant | Bar

Internet ：Free!WiFi is available in all areas and is free of charge.

Parking ：Free!Free public parking is available on site (reservation is not needed).

Languages Spoken ：English | Danish

Reviews for Hotel Svanen Billund

Review 1：Rooms are in cottage style. In winter running through rain & snow. Bathrooms are like camping. Must pay for room upgrade otherwise not good enough.

Review 2：Close to airport. Nice breakfast.

Review 3：Especially the attitude from the girl (about 22 years old) behind the desk. I arrived around 12.30, but she only 'barked' that I could check in after 3 o'clock. And when I later went to the desk around 3.00 she asked if I wanted to check out. She had an attitude and was absolutely NOT interested in the guest.

Review 4：I had biz class room, which was very nice decorated, just very noisy from outside. My request for late check out was accepted by hotel. Food in restaurant is very tasty. Wifi works very good.

Review 5：The dinner at the restaurant was extremely overpriced. It is within Danish standards, but considering there is nothing to choose from around the hotel, it feels like they could have some budget options.

Review 6：The place is convenient for a visit to Billund or Legoland. And the staff is warm and attentive.

Review 7：It is not 4 star Hotel, it is Motel!!! I've never seen such a bad hotel - room was very dirty, dusty, very uncomfortable, breakfest was very poor. No refregirator in the ''4 star'' hotel, no minibar. Staff is very unfriendly. Price for this Motel was very, very high. We'll never stay here again.

Review 8：Nothing.Evarything was very, very bad.

Review 9：Pictures are taken from the new building, but most rooms are located in the surrounding old buildings, rooms are very old and beds are very unconfotable.

Review 10：Only 3 min drive from Legoland. Breakfast is ok,fresh waffels.

Review 11：Just a little bit far away from the legoland, about 15 mins. But it was ok.

Review 12：Free of charge for upgrading and we can check in before the normal check in time. The breakfast is very rich and good.

Review 13：15 mins walk to Legoland. If you are no luggage, it is acceptance. Otherwise, it is a little bit hard due to carry heavy luggage.

Review 14：Clear and tidy bedroom.

Review 15：Only a short comment for the hygiene for cleaning in rooms.

Review 16：Only walking distance to the Legoland and Lalandia. Breakfast is perfect, rooms and hotel are so nice. Large room, large bathroom :) We loved it.

Review 17：Cleanliness of bathroom, also breakfast nit that impressive, machine coffee taste disgusting.

Review 18：Perfect hotel close only 5 min from the airport. Perfect location to stay before you fly.

Review 19：I would have liked to know that when paying with Credit card there is an additional extra 3% added to my hotel bill, this should be adviced before arriving

Review 20：The rooms need to be renovated. Old and didn't feel clean. Also, it upset us that the hotel didn't warn that they would charge extra for us paying with our credit card.

Review 21：Breakfast and wifi

Review 22：When you have 4* hotel, then you should have a breakfast waiter to take out dirty plates. During our breakfast nobody was cleaning out the restaurant during these 50min. In your rooms, your electrical installations are of questionally quality. Extension cables are made by an unauthorized person apperently. Fix this due to safety.

Review 23：Good breakfast buffet

Review 24：No Air Con. Room very nice but really stuffy.

Review 25：Staff very good. Attentive and dealt with problematic coffee machine immediately. Confident in their ability to problem solve and organise travel arrangements.

Review 26：I would like to warn all travellers for this hotel. It is really run-down, the breakfast is not particularly good and it is also more expensive than other hotels. The rooms are small. They have carpets that really smell. The shower was in a bathtub and you have to literally climb to enter this bathtub. The shower had lots of options but I got an extremely cold shower on me before I can manage the shower. In addition to all this, the staff was unfriendly and short.

Review 27：My son liked the modernistic style of the hotel. There was nothing at all that I liked. I really run-down and also expensive hotel.

Review 28：We were in rooms 45 and 47. In that type of room we would have appreciated a few more pegs and shelves in the bathroom and showers. The bed sheets were slightly too small for the beds and came out from under the mattresses too easily.

Review 29：Staff VERY good as were the morning and evening buffets.

Review 30：Payment by foreign credit card is subject to an additional fee that was not mentioned in advance!

Review 31：Excellent location (walking distance) for those who wish to visit Legoland. Excellent breakfast.

Review 32：A way too expensive. And remember: you will be charged for using the credit card. This is so nice of Denmark. But to be honest: not much around to look for better value for money proportion!

Review 33：Close to Legoland.

Review 34：No fridge the standard room. Rooms are great but still very expensive. 3.4 % surcharge for paying with credit card!

Review 35：Close to Legoland. Great Breakfast buffet from 5am till 10am with waffles and danishes and heaps of other treats. Parking close to the room. Big comfortable room with a comfortable bed. Friendly and helpful staff.

Review 36：Somewhat inexperienced staff. Not great breakfast choice.

Review 37：Close to Legoland, close to excellent Auto Billund who fixed the car up in no time. Trampoline at hotel was appreciated. Wonderful shower and space at suite accomodation.

Review 38：Dirty carpets. Toilet with glass door - you can see person inside !!! There are no door frame so you also can hear !!! Room in the different building than restaurant - in case of rain or cold weather it is realy poor. 3,4% extra charge for credit cart payments !!!!!!!!!!! Young staff with minimum experiance. Some very nice but some not. It is 4 star in Danmark but base on Greek standards. In EU it is max 3 stars.

Review 39：Lication close to Legoland. Walking distance. Parking close to the room.

Review 40：the room is not what you expect from a 4 star. The beds are more of dorms beds than hotel beds

Review 41：breakfast is great, also ordered sandwiches from bar, really good.

Review 42：Poor quality beds/matresses, no air-condition or air-ventilation system, extremely expensive considered what is on offer. Will not recommend this hotel to anyone.

Review 43：Free Wi-Fi, walking distance to Legoland and Lalandia

Review 44：Way too few pegs in the room. For a family of five people with wet towels and swimsuits after visiting Lalandia, it was impossible to dry anything. No place to put toilet-case or cosmetic bag. In general bad furnishing.

Review 45：The location and the breakfast.

Review 46：Bad bed, should have been changed 20 years ago. Dirty room, dirty carpet, to expensive for what they offer. NEVER AGAIN. with the same amount of money i could travel to Greece for a week with all inclusive and have sun, happy people, quality, and not 3% on every purchase with a credit card. Shame on the denmark that charges 3% extra on every purchase with credit card. NOwhere in Europe, or in the rest of the world does this happen.

Review 47：The first day on Friday the Buffe, was rich and good.after that came downhill

Review 48：Dinner buffet heavily overpriced. Food was not hot and not fresh. Staff does not support the "holiday" experience of Legoland and is not very friendly

Review 49：Location great, we had a comfortable & renovated room. Breakfast nice.

Review 50：Sofa, pillows, mattresses are really overused and they smelled, although bedsheets were clean. They definitely need either special cleaning services or refurbishing, That’s for sure!

Review 51：breakfast was nice, location is perfect.

Review 52：Really expensive restaurant with average food. Don't get a room near the cleaners cupboards unless you want to be woken up at 6.30am with the laundry trolleys

Review 53：Clean Rooms Really comfy Beds short walk to Legoland (about 700m) Fabulous Breakfast Buffet

Review 54：No swimming pool or sauna in the hotel, but local facilities are available nearby.

Review 55：Great staff, very helpful. They lent me two EU power adapters for my UK devices. Great food too! They were able to create me vegetarian food even there was none on the menu. Free Wi-Fi.

Review 56：When using the room with 3 persons (using the pull out bed) the room (unless you spend the money for the better rooms) gets a bit small. But this is only a minor thing.

Review 57：The breakfast is very good and is already served from 5:00 thereby enabling people to eat before catching the early planes out of Billund Airport. The beds are good and there is a coffeemaker in the room

Review 58：Nothing really. Its more of a Motel, with a central bar and restaurant. The rooms are in blocks set out around the central hub. This is not an unusual format in Denmark Some of the blocks are newer and cleaner than others

Review 59：Its close to the airport. Loads of parking. Good restaurant. Walking distance from Legoland ( I would love to go there)

Review 60：Restaurant for evening meal had little choice was very expensive and very forgettable food. Tiny plastic airline cups in the rooms with the tea and coffee makers was disappointing. Main bed in family room was a sofa bed.

Review 61：Enjoyed the breakfast

Review 62：Need to walk at least 10 mins to the nearest bus stop. Awful drink for breakfast and tables were not clean at all. The bed itself was really bad as it made squeaky sound even I just moved lightly. They combined two single beds for us despite we have clearly stated a double / queen bed.

Review 63：Got free upgrade to superior room and therefore the room is quite spacious

Review 64：The stuff is rude especially a male. The rooms are really bad. It's not even close to being a 4 star hotel. Its a motel.

Review 65：The only good thing about the hotel was breakfast.

Review 66：Staff were able to make recommendations and service was always swift. Food was excellent and a brilliant selection at breakfast. I normally find it hard to cater was a wheat free diet when traveling but the choice here was brilliant.

Review 67：The couch in the room was dirty beyond belief. The heating was extremely high so it was hard to sleep during the night. The restaurant was not at all suitable for vegetarians. The staff was not at all friendly.

Review 68：- the worst thing is that the hotel is composed by few unit separated like a Motel and not Hotel. To go to the reception or for breakfast you have to walk from outside, not nice when cold, rainly and snow - bed, was old and dirty - bathroom was without any confort - shower was bad - room was old and dirty

Review 69：wi-fi

Review 70：Heavily parfumed room; Old furniture and in general; Room with no atmosphere whatsoever. Having to go outside to go to breakfast/reception when winter; No possibility for late check out when asked.

Review 71：Close to Airport; Breakfast and Restaurant (but also expensive).

Review 72：had dinner at the hotel's restaurant. I did not have a reservation but none was needed since only 4 tables (out of 30 or more) were occupied. The hostess behaved badly and seated me at an awful table. I was really exhausted to argue and just wanted to eat something and go to bed. Someone has to tell her that she has to scale down her way of behaving. The food was great but the employee made me not to recommend the restaurant

Review 73：Not much variety in the Menu for dinner. The bathrooms are very basic and could be much better made.

Review 74：Nice ambience in the lobby and restaurant. Friendly staff. Comfortable and quiet rooms. Ample parking space.

Review 75：Not very clean. It looked as if things had just been given a quick swipe between guests. The shower was moldy. The disposable plastic glasses in the bathroom were stacked together while wet. They appeared to have been wiped before restacking. I can't imagine why they aren't replaced between guests instead of cleaned.

Review 76：Room was stuffy at times. Small window did not allow for sufficient air exchange.

Review 77：Friendly staff. Nice breakfast selection. 5 minute taxi ride from the airport.

Review 78：Nothing.

Review 79：The room was excellant amd beyond our expectations. The breakfast was perfect. Stay in the business class. I believe that is the difference between the high reviews vs low reviews.

Review 80：Absolutely nothing to complain about.

Review 81：Everything was very good. We always like the fact that breakfast is included and it was also a very good breakfast. I was particularly happy when the staff had taken into consideration that I had requested a gluten free breakfast if possible. They brought me some gluten free bread which made my time there even more enjoyable that they had taken the time to read that on their site.

Review 82：Very early in the morning 04.30 am, a truck arrived to unload pallets to the hotel, exactly next to my room (nr. 21) So a lot of noise, really unacceptable. Don't take or accept room 21, ask for a room at the back-side

Review 83：Location close to airport

Review 84：Very basic room for the price. Not cheap! Very smelly room, bathroom and corridors. Very poor ventilation in room. Too hot to sleep even with radiator turned off and window open. Really basic accommodation even though I paid more for the Family Comfort room. Where was the comfort??

Review 85：Great location for Legoland. Family friendly breakfast. Free parking.

Review 86：I found it difficult to sleep initially because my room (24 or 28, I can't remember) directly faced another building and the bright lights on in there shone into my room under the curtains.

Review 87：The staff were friendly when checking in and out. The location was great, a taxi ride from the airport (I arrived late at night so the shuttle wasn't running) but a 15 minute walk from Legoland. The Wifi was fast, the room was clean and the breakfast was very good.

Review 88：Extra charge for payment with credit card

Review 89：Friendly atmosphere Perfect locaction, walking distance to Legoland or Lalandia Untraditional accomodation in ground floor apartments Breakfast offer

Review 90：Rooms felt sparse with bland furniture and curtains. No proper mugs only half size plastic cups, not adequate for a 4* hotel One bed had bad odour.

Review 91：Helpful staff Great breakfast, plenty of variety Good restaurant Easy walk to legoland

Review 92：We were happy with all aspects of our stay.

Review 93：A nicely appointed hotel and convenient for Legland. Our room a good size, clean and well appointed. We enjoyed our evening meal in the hotel restaurant and the generous breakfast buffet.

Review 94：Expensive restaurant, but quite simple, 3+ not more. Not possible to charge electric car, though it was promised before by mail.

Review 95：Near to Lalandia waterpark and Legoland. Good breakfast!

Review 96：Extra crdeit card charge - 5% for Amex Smelly bed linen Options in breakfast No chicken or veg option at all in the restaurant

Review 97：Location Wifi Staff

Review 98：No AC on the room which made it unbearable the stay there. The staff was rude and had no service mind at all. Will never stay there again.

Review 99：Good location to legoland

Review 100：Buffet hot food was always cold, served on cold plates did not help and many fly's over the food. Rooms could be cleaner.

Review 101：The hotel was well located for Legoland. Staff were very friendly, rooms were comfortable, well equipped and quiet.

Review 102：No servicemind seem to exist and charge customer 30 DKK for e.g. simple tap water makes one even more disappointed. You pay for the location, thats it, nothing else. Not worth it!!

Review 103：Location, close to Legoland and Lalandia.

Review 104：The surcharge for using a credit card is a bit of a slap in the face.

Review 105：Fantastic breakfast; waffles, pacakes, eggs, good bread, juice, fruit, etc. Cheap but good room. Super-fast wi-fi. Very friendly, helpful staff. Able to park at the hotel for free during both days, saving us the parking fees at Legoland and Lalandia.

Review 106：The lack of simple curtesy bottles with still water is nothing else, but disgrace. The content of mini bar set up for the 4 person’s family could have also included some water. Not each family drinks booze. It happens, sometimes that even adults want a glass of water, especially in the high season in Billund hot summer ’14.

Review 107：Hotel’s Convenient location, good helpful service in the reception and reach selection during breakfasts

Review 108：We did not have room for breakfast, when we asked the staff we were invited to have breakfast on the lounge. The staff was very efficient but obviously overwhelmed by the amount of work at breakfast

Review 109：The room was great Very confortable

Review 110：towels smelt slightly musty.

Review 111：Location only about 15 minutes walk from LEGOLAND. Breakfast and buffet dinner were great value with amazing choice of food.

Review 112：Room was on ground floor looking into carpark and no screening on window. Hallway outside room 45 was a bit grubby, but not bad.

Review 113：Breakfast was good. Room was big Free parking & location Dinner was good Stored luggage on checkout day.

Review 114：Close to the airport

Review 115：Coffee at breakfast is terrible...

Review 116：Restaurant food

Review 117：Breakfast could be better.

Review 118：Good location, good quality.

Review 119：Rooms are small and unlovely furnished

Review 120：Stylish restaurant with tasty steaks

Review 121：Rooms bland, food selection limited and prices high

Review 122：Staff and lounge area

Review 123：horribly smelling basic rooms

Review 124：good bar and bfast

Review 125：bed in bad conditions

Review 126：location

Review 127：Room quite basic

Review 128：Excellent restaurant, steak amazing!

Review 129：All was good

Review 130：Convenient Friendly staff Very clean

Review 131：Staff were helpful when approached but we're not overly welcoming.

Review 132：A brisk five minute walk to Legoland.

Review 133：The restaurant closed early, 10 O´clock.

Review 134：Friendly staff, short distance to airport

Review 135：The breakfast was excellent, wish we weren't in such a hurry to fully enjoy the plentiful choices.

Review 136：Dark rooms, soft beds and poor bathrooms

Review 137：Good resturant and bar

Review 138：Bad breakfast with limited choice. No airconditioning in the room.

Review 139：Within walking distance from Legoland

Review 140：Beds were poorly made, inadequate coffee making facilities, no privacy when curtains open

Review 141：Location was ideal and breakfasts were good

The Fine Print

Please note that there is an extra charge when you pay with a credit card.Please note that this property accepts Swipp mobile payment from Danish guests.