Diplomatic Hotel

Diplomatic Hotel descritpion

Diplomatic Hotel sells fast on our site. An outdoor swimming pool, gym facilities and a sauna room can be enjoyed at this 5-star hotel in downtown Mendoza. It is surrounded by the best restaurants, wine shops and stores. It is decorated with marble floors and features a gourmet restaurant serving Mediterranean cuisine. Wi-Fi access is free and a buffet breakfast is included.
All rooms at the Diplomatic feature luxury French furniture, dark hardwood floors, white linens and panoramic views of the city or Andes Mountains. The marble bathrooms are all stocked with bathroom amenities and a hairdryer. Each room also has a work desk and a 32” LCD cable TV.
Guests can enjoy Pilates and massage sessions at the health club. Complimentary wine tastings are available. If interested, guests should check the schedule at the front desk.
El Plumerillo Airport is a 10-minute drive away. Free private parking is included and car rental can be arranged directly at the hotel.

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The staff speaks English——Diplomatic Hotel's staff speaks:Portuguese,Spanish,English
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Facilities of Diplomatic Hotel

Outdoors ：Outdoor Pool (seasonal)

Pets ：Pets are not allowed.

Food & Drink ：Restaurant | Bar

Internet ：Free!WiFi is available in all areas and is free of charge.

Parking ：Free!Free private parking is available on site (reservation is not needed).

Languages Spoken ：Portuguese | Spanish | English

Reviews for Diplomatic Hotel

Review 1：I was hoping for more local flavor at this hotel but I don't know if that is a fair criticism :).

Review 2：The location was excellent and facilities were very clean and new. Our bedroom was huge as was the bed.

Review 3：Some small details not up to the level expected in a 5 star hotel. WC in our room not working properly.

Review 4：Staff was amazing. Nice heated pool and very good breakfast.

Review 5：Staff/service in bar restaurant, not so 5 star-ish. 20 minutes wait for an espresso and a cold creme brulée when the only guest in the restaurant !!!

Review 6：The location and the very stylish building.

Review 7：Internet service is not100% reliable in room.

Review 8：Staff is professional and always ready to help and advise everyone is bilingual (English - Spanish). Hotel's location is perfect surrounding with bar and great restaurans. You easily can walk or take taxi which is very affordable to any other part of the city. During ciesta spend time in outdoor pool in the hotel and start even8ng wich late afternoon glass of wine in hotels restaurant.

Review 9：Just the wardrobes.

Review 10：Everything is really good at this hotel, wardrobes being the only drawback I found (too small). One good thing I did not see anywhere while researching this hotel previously to my stay is the fact that it features a heated pool, what really makes difference in a city like Mendoza.

Review 11：everything wonderful

Review 12：The entire staff was fantastic but the most outstanding individual we met was Mr. Rodriguez, consierge. He was absolutely fantastic. He set our tours up of the best wineries and reservations for fine dining locations through out Mendoza. He was wonderful. The hotel was a little dated but very nice. The breakfast was outstanding and plentiful. The free glass of wine everyday at 7pm was also very nice.

Review 13：nothing on the visit was bad :):)

Review 14：very friendly and attentive staff quick service and deal with any quires well, the hotel has a very good breakfast and the room service was excellent when i was there , have been there once before and would happily stay again given the chance , some of the rooms have also been renovated from my last time there

Review 15：Nothing I can remember...

Review 16：The service at the hotel was extremely good which showed the efficiency of the staff. Staff was very cordial and the cleanliness of the hotel was fabulous... lovers my 2 night stay at Diplomatic...

Review 17：From the day we arrived we found the staff to be unhelpful, uninterested and at times rude, the concierge (when present) was smirking when I was communicating with him for no apparent reason. My assumption was that he appeared to be laughing at my Spanish. The wifi came and went and the room left a lot to be desired with a cracked sink, flooding shower and a zipped together bed which was at two different heights. Comparably to other five star hotels this one is rather disappointing and definitely not value for money.

Review 18：The breakfast was extensive and the location ideal.

Review 19：I am grasping here trying to think of something. I guess we could have used a second luggage rack.

Review 20：The staff was great from the front desk at an early check-in to housekeeping to the waitstaff at the amazing breakfast or afternoon tea. The room was spacious and very comfortable. The view of the mountains was breathtaking. The location to everything was perfect and usually allowed us to walk around Mendoza.

Review 21：Background music during breakfast and in lobby is horrible. Not typical 5 Star Hotel, service more like 4 star hotel.

Review 22：Big rooms, very nice bed and breakfast. Perfect location. Beautiful lobby.

Review 23：wifi poor. Problem with ordering gin and tonic because they had no gin. I complained to the management that this was unacceptable in their class of hotel. Problem put right by bar supervisor by going out and buying some! I respect them for that.

Review 24：only there for one night but room was good, restaurant dinner was good and staff efficient

Review 25：Very attentive staff. Both on the hotel and the dining sides. I highly recommend this hotel. Somewhat small rooms but clean. For an older hotel it is maintained in very good condition. The morning breakfast was very good compared to usa hptels. Would recommend this to anyone.

Review 26：The dinner menu is limited and the prices rather high. But presentation and service are very good!

Review 27：Helpful, friendly staff and lovely decor in the public spaces made my stay special. The free daily wine tasting is a nice touch.

Review 28：Internet did not work on our floor for 3 of the 4 days we were there and was only fixed in last day.

Review 29：Perfect location, friendly staff, quiet room, good gym, great breakfast. Would stay again without hesitation.

Review 30：We checked in late and were given a room with someone asleep in the bed. The reception staff soon gave us another room but didn't seem too concerned. Bar lunch was excruciatingly slow. Almost an hour for a sandwich and pot of tea. When it arrived it was without a knife and fork. That took another five minutes. When I complained to the restaurant manager I was told rudely that they were very busy and I would just have to wait. They weren't busy but you could see that the staff, though willing, lacked training.

Review 31：Huge, modern, comfortable room with top level bathroom. Perfect location for restaurants

Review 32：Bathroom was not so good. Shower leaked. No hair dryer in the room ( though it was provided on request.m

Review 33：The hotel gym is good. Martin (concierge) organised a great visit to vineyards with private car and fantastic lunch.

Review 34：We loved that this was located at the center of town, easy walking distance from plazas, parks, and restaurants. A great base for exploring Mendoza. The room was comfortable and clean!

Review 35：Laundry was really expensive, so if you can, get it done at a local place outside the hotel.

Review 36：The hotel is beautiful! The room was very spacious and comfortable, and the facilities were great. Mendoza is a pretty small city, and the hotel is well-located on the nicer side of town.

Review 37：Nothing

Review 38：The staff was super helpful and helped us everytime we needed, above expectations. Room was very big and bright. We checked the Hyatt Park too because it looked beautiful from the inside, but the Diplomatic is much classier on the inside.

Review 39：For this price point, the expected quality just wasn't there - plaster from our room fell off, bathroom handle fell off, toilet needed to be unblocked everyday, no hot water for an hour the morning that we needed to quickly get ready, bathroom smelt funny, card reader didn't work in the lift and room half the time

Review 40：Location was good, within short walking distance of bars and restaurants, room nicely furnished and mountain view from our room on L17 was beautiful, probably one of the best views from Mendoza city.

Review 41：The SPA is separate from the Hotel. I can not and will not recommend the SPA services. We were not informed that they are a separate facility, you need to pay the SPA services and can not change to the Hotel. We had reservations made weeks in advance and they wanted to change the times to accommodate their schedule. The service of some people were good; however, other people working at the SPA were not pleasant. They seemed unorganized, must pay them, No Change to the Hotel, etc.

Review 42：I recommend the Hotel, Personnel, Staff, Concierge, Location, etc. The Hotel and the facilities are excellent.

Review 43：rooms could do with an update décor and design room service could be quicker and be a more full menu

Review 44：warm swimming pool polite and very helpful front desk lovely old building very generous breakfast buffet views from corner rooms are excellent you can see the city and the mountains location easy each for centre and many restaurants and bars

Review 45：Staff was nice, but not as helpful as in some other places. Concierge was rarely on duty, so we made winery and other excursion plans on our own (be sure to go with PotrerillosExplorer for activites - Mario and Johanna are the best!) This hotel caters more to Argentines and Europeans - Americans may be better served to stay at the Park Hyatt, which is also wonderful

Review 46：This is a beautiful hotel located in the heart of Mendoza, with a number of top restaurants within 1-2 blocks. It was a relaxing and luxurious retreat in Mendoza after spending a week in B.A. and Patagonia. Nice bed, great shower and great wireless internet. Also the best breakfast we had in two weeks of Argentina travel. A little pricey but well worth it.

Review 47：the rooms are getting close to needing a re design compared to other hotels space could be used better , begrano is a lovely street but at night be wary of going into areas that have bad street lighting

Review 48：views from rooms, swimming is not heated but because of the sun and little depth is usually warm, generous breakfast with high quality and fresh items, friendly and helpful front desk relaxed atmosphere , within walking distance of good restaurants and bars

Review 49：I did not receive the room I booked, and although the front of the hotel and the lobby lead you to believe it is a 5 star hotel, the room itself is far from it.

Review 50：Good location and the staff was helpful and friendly

Review 51：Unfortunately the concierge must have been having some bad days. He madeus feel like we were bothering him and a bit stupid. We wanted toarrange tours and things to do, which he did help us with, but it justfelt like an inconvenience. He didn't smile once in the five days wewere there! Must have been having a bad week!

Review 52：Loved the location of the hotel. The staff, (all but one), were veryprofessional, sharply dressed, and polite. See below comments. The hotelwas clean and the food was great.

Review 53：Only thing I could fault it on was perhaps the showers need updating as they looked a little old. Everything else was perfect!

Review 54：Beautiful hotel, excellent location and fantastic service from the staff!! Would highly recommend this hotel to anyone wanting to visit Mendoza.

Review 55：Room was damp and smelled like someone's gym bag that had been left for a week unwashed. They'd had problem with the buenos aires floods.

Review 56：Staff were very nice and location was good.

Review 57：Doorman was a bit snooty

Review 58：Beautiful hotel. Good bed room with lots of room. Breakfast was plentiful with a wide range of foods available for any specific diet.

Review 59：Location - downtown Mendoza Confortable rooms Possible book tour with concierge Breakfast very good for argentinian standards( what means too much sweets but OK)

Review 60：For reasons unclear, the hotel was packed with kids which seemed unusual to us as it is such a high end hotel.

Review 61：We spent 3 nights in this lovely hotel, with great facilities and very accommodating staff. Good breakfast selection, with options for coeliacs which was nice. Good location, right near the shops and restaurants. Really enjoyed our stay here.

Review 62：The staff is well trained and is committed to help you whatever you ask for or might need.Great hotel to be and you are in walking distance to the city center as well as the main street for restaurants, pubs and bars.

Review 63：At times the cleanliness of the room and the towels were not at the level of a 5 star hotel.

Review 64：The central location, excellent one of the best in our trip, the look of the hotel.

Review 65：Only thing I can think of is that more hot options for breakfast would be nice - need a big meal before a day of wine tasting.

Review 66：Room was huge! Bed was also very large and very comfortable. Tea service in the lounge was very nice and room service was good. Staff very friendly and helpful. Amazing value (though that may be more due to fx rate during our stay).

Review 67：The rain .

Review 68：The staff, starting with the great "Martin" ,Alejandro and Rosario.,they made our (2) stays a pleasure.

Review 69：Dirty window

Review 70：Large room

Review 71：This is a great hotel located near the center of Mendoza. The mountain view rooms are fantastic.

Review 72：The gym... The breakfast

Review 73：The hotel and location was great!

Review 74：Good location, close to center of the city. Comfortable and clean. Staff always ready to assist on any request.

Review 75：inconsistency in the serving (person dependent)

Review 76：Awesome room, nice location, beautiful public areas, everything was super clean

Review 77：Excellent staff, room, breakfast and pool.

Review 78：Room, bathroom and bad smelly.

Review 79：Staff

Review 80：No indication the hotel uses best environmental practices so have to assume it does not.

Review 81：The staff were incredibly friendly and helpful.

Review 82：Excellent location and great rooms.

Review 83：The location, the friendly and helpfull professional staff, good breakfast, comfortabel clean room,...parking facilities

Review 84：best breakfast ever!

Review 85：Very helpful staff. Suggestions for restaurants, made reservations and answered many questions about local customs.

Review 86：Nothing.

Review 87：Location, breakfast, view from the room, helpful and friendly staff, very comfortable room.

Review 88：Leaving!

Review 89：The staff were amazing. The food was divine. The room was perfect.

Review 90：Hospitality!

Review 91：wi-fi unstable signal

Review 92：Location and Staff

Review 93：Loved it

Review 94：Friendly staff, delicious breakfast, great Location... Excellent Spa services!! Recommended in everyway

Review 95：Great staff who spoke English. Very clean. Excellent location.

Review 96：En general todo.

Review 97：Excelente estilo.

Review 98：One towel had a hole Breakfast wasnt very complete Checkout times too early

Review 99：Wifi worked wonders People were very nice

Review 100：The breakfast a little dull.

Review 101：Staff and location are the highlights!

Review 102：Room floor was abit dusty.

Review 103：So helpfull staff and all speak good english. Great breakfast. Comfortable bed and quiet room. Service was amazing.

Review 104：nothing.

Review 105：everything

Review 106：Service , location

Review 107：MY BOYFRIEND IS 6'2 IM 5'2 THE BED IS PERFECT FOR ME. AS FOR HIM HIS FEET HUNG OFF THE BED. YOU MUST ASK FOR A KING BED

Review 108：LOVE IT ALL

Review 109：Staff is great, clean hotel, good breakfast selections

Review 110：great & kind service and dinner recommendation, great breakfast, wine tasting between 7 & 8pm

Review 111：Amazingly, nothing.

Review 112：Extended our stay. Definitely would love to stay here again next time I return. Top hotel!

Review 113：nice staff fast wifi speed and coverage cleanliness location comfort breakfast

Review 114：Coffee not good

Review 115：The beds were really comfortable

Review 116：smell, breakfast (almost nothing), wifi

Review 117：Location

Review 118：great breakfast, great views from this downtown tall building, centrally located.

Review 119：Everything

Review 120：Lovely large room and bath. Martin, the concierge, was most helpful arranging day trips to vineyards with fabulous lunches.

Review 121：Quality hotel in good location. Very comfortable. Worth all 5 stars!

Review 122：Excellent location near some great local restaurants! Rooms were very spacious and wifi was constant!

Review 123：The breakfast was not as good, but it was included.

Review 124：Location and quality of the hotel were excellent.

Review 125：The drain of bathroom didn't work well.

Review 126：The staff, food, location, room area.

Review 127：Attendees are excelente, helped us a lot! Very nice breakfast buffet, nice gym and small pool (strong wind nearby). Room very clean. Loved it!

The Fine Print

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