Urban Living Suites

Urban Living Suites descritpion

Located in the heart of central Toronto, this accommodation features free property-wide WiFi and a kitchenette in all suites and studios. The boutiques and cafés of Queen Street are 0.6 miles away.
A flat-screen cable TV and coffee-making facilities are included in all studios and suites. Urban Living Suites provides towels and linens. A daily and weekly cleaning service is available upon request.
For an additional fee, on-site parking and public parking are offered at Toronto Urban Living Suites. A pre-paid phone can also be purchased.
The shops and restaurants of Little Italy are 0.6 miles away. Rogers Centre stadium and CN Tower are within 1.9 miles of the property.

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The staff speaks English——Urban Living Suites's staff speaks:Chinese,Ukrainian,Russian,French,English,German
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Facilities of Urban Living Suites

Outdoors ：Grounds

Pets ：Pets are not allowed.

Internet ：Free!WiFi is available in all areas and is free of charge.

Parking ：Public parking is available on site (reservation is needed) and costs CAD 10 per day.

Services ：Baggage Storage | Fax/Photocopying

General ：Family Rooms | Heating | Hypoallergenic room available | All Spaces Non-Smoking (public and private) | Air Conditioning

Reviews for Urban Living Suites

Review 1：A stuff not polite,don't know about sights,only knows about shopping.A reception was usually closed.A room was on the 2 floor without lift. Central air condition wery noisy, it was impossible to sleep.Everything was old and needs to repair,

Review 2：Mattress was very hard, and whoever came to check on the broken microwave left the door unlocked. Twice!.

Review 3：The staff was very friendly and tried to please. When the microwave proved to be inoperable, they brought in a new one. It's on a major street, and excellent access to public transportation. Fairly good foot traffic area.

Review 4：The kitchen area was dusty and wasn't properly set up...dishes were on the floor in the corner. There is a high-pitched hum that sounded like some sort of electrical issue that was quite noticeable.

Review 5：The location is great.

Review 6：The air conditioner at this place was not working making it extremely uncomfortable to sleep. After calling the front desk and letting them know, The lady said she would call someone to come in and that they should be there in 10 minutes. No one ever showed up and she didn't bother to call us back to let us know no one was coming to fix it. As well, these are the absolutely worst beds ever. They were extremely EXTREMELY hard!

Review 7：The cleanliness of our particular room was the only good thing about Urban Living Suites

Review 8：No windows, the réception area (that's a minor detail), maid did not clean the room the next day.

Review 9：The room was a good size, the location is great, price and Kevin, one of the owner, is just fantastic.

Review 10：The power went out all night and we were in the dark, no one was atfront desk. In the morning it was our fault because we didn'tcall... Our phones were dead due to no power! Very unimpressed

Review 11：The wifi only worked in one corner by the kitchette There was no kettle, even though we asked The key fob constantly stopped working We think we got bed bug bites

Review 12：The location was excellent, right beside streetcar

Review 13：Not bad experiences, but if you provide a stove you should provide cooking utensils. Also would be better if you could dim the skylight somehow.

Review 14：The location was great and they have rooms that can be reached without stairs. The room and bathroom are large and clean. Skylight was cool!

Review 15：The walls were quite dirty including the glass in the room. Perhaps a weekly detail cleaning would solve this. The sheets were old and slightly stained.

Review 16：I felt safe and secure as a female traveling alone. I liked the kitchenette, and the design of the room.

Review 17：Dirty. Bathroom shower was filthy. Very uncomfortable mattress. Can hear other tenants in their rooms. Street noise was so loud it sounds like they are in your room...til 4am. Parking was difficult to find, even though I was told after booking that I had one saved for me. I would never stay here again.

Review 18：Location was easy to get to downtown.

Review 19：Verrry confusing. No signs to identify the hotel. No signs in parking "lot" (there's only a few spots, so once those are gone that's it). Walls are not soundproof at allll. Could hear everything outside the room.

Review 20：Awesome location, we wanted to be close to little Italy and this hotel is only a few blocks away. Free parking is a plus as well.

Review 21：Under construction. First room not acceptable. Second room was bit better but No hot water. Also not complete yet. Fan would not shut off and very noisy. No bedspread just sheets.

Review 22：It was ok and close to where we were going. Staff were accommodating. Was clean.

Review 23：A minor issue was finding the place since they are undergoing renovations and the sign was not visible from the street.I called them to direct me . On site Parking is limited to 4 spots which could be an issue. More off site spots nearby though.

Review 24：Staff listened and acted on my requests for room location.In addition they helped me unload a full van of product to the room. Parking was tight but ideal for my needs. easy walking to small food places for any type of meal.Hot suishi place on the first corner. Mcdonalds on the next. Ideal for longer stays since it has a well equiped kitchen.On a street car route which makes getting around easy.

Review 25：Nothing bad. The facility is under construction, so just the usual with that - rough-looking (but secure) entrance, tarps, no sound-proofing. Nice spot for the price, however, and looks like it will be prettier soon.

Review 26：I had the junior suite, and was surprised at everything that was included - well-equipped kitchenette, recently (and nicely) renovated bathroom, ironing board and iron, water bottles (on arrival). Pleasant and efficient staff. Could not have been better.

Review 27：Kitchen was a joke. No counter space. Couldn't open fridge door. Microwave was on a chair. Dishes were on high closet shelf. No lamps, click/radio, phone or cable TV. No dresser for clothes or comforters on beds.

Review 28：Renovated, big clean room, beautiful bathroom

Review 29：It was at the ground level cudnt sleep all night becoz of the people conversing on the road and it is surrounded by pubs hence i guess if the windows would have been sound proof it would have been a great asset

Review 30：Heard the TV from next room quite well; close to street & streetcars; a little DIY construction evident, especially in stairs and hallway leading to rooms.

Review 31：Price; room cleanliness; proximity to downtown

Review 32：it was a building site, arrived in the pouring rain, Taxi driver could not believe his eyes, as per booking.com the photos were a total lie. Kitchen had wires hanging out of the walls. it was not a functional kitchen, pots and pans on floor utensils and plates in the refrigerator, no where to prepare anything, no table just two plastic chairs, when we complained they decided to not understand English. We have handed this over to the Municipal Building Board of Toronto who are investigating it. We seek reimbursement from Booking.com. It was an unfinished room with building work ongoing. The photo's in the advertisement are not what we got. We have our own taken at the time. Our last email from the government dept handling this complaint, we noticed it was also sent to Booking.com

Review 33：Absolutely nothing

Review 34：The hotel is under construction. We drove around looking for it because it had no signage. Parking was poor and their reception had boxes of files and mattresses thus not a good first impression.

Review 35：The room had a modern look.

Review 36：Poor location and extremely difficult to find. This "hotel" is a work in progress and might actually resemble their name once finished - assuming that your idea of urban living in TO means closet sized quarters and the absolute bare minimum of comfort and convenience. Until then expect cranky, disinterested staff, no kitchen facilities, no closet or dresser to store your gear, no facilities, no basics like an iron or coffee, in some cases no bed (my "suite" featured a box spring and mattress on the floor), no attention to cleanliness (my towels were conveniently covered with hair so I didn't have to feel guilty about soiling them myself I suppose), and sections of the "hotel" exposed to the elements (some of the doors haven't been installed yet). On the plus side I now have a better understanding as to why this city has embraced Rob Ford as their mayor. Well played Urban Living Suites...well played...

Review 37：Under renovation exterior is not appealing but once inside every thing is ok Family run operation they will take extra step to help and good value

Review 38：Good place to stay good value

Review 39：No security, staff leave at 11pm and not back until 9 am. Had 2 men walkinto my room at 8 am looking for their reservation since no one was in.Front door left unlocked all night. Full Credit card and personalinformation were left out in the open on the office desk for anyone tosee. There was 3 different sheets out with individuals names, addressesand credit information that could have been taken or photgraphed whilethe workers were in the back getting keys. -Not organized at all. Floorswere filthy. Dishes were stored in the fridge and oven. Dirty sponge atthe sink to clean dishes, no paper towels for clean up. Also did notrespond to a request to have the room cleaned. There is no dailyhousekeeping service either. No a/c in the bedroom - portablea/c in the kitchen that was very loud. No curtains on the highwindow in the bedroom making it difficults to sleep. I had a reservationfor 2 nights. I do not recommend this hotel for anyone.

Review 40：Kitchen was not finished yet...therefore no counterspace and dishes were in the fridge, had to ask for a coffeepot...which was given to me. high pitched squeeling noise...came from the fridge... therefore could not keep the fridge running. needed to ask for a plug so we could take a bath

Review 41：very clean,lots of amenities, loved the new look very comfy bed

Review 42：The host wasn't even there when I arrived. I had to call a phone number. But I didn't have my phone. Had to borrow a phone at a nearby bar. Weak.

Review 43：no window in the room not working toilet flushing extra small bathroom reeling washbasin faucet dirty pillowcases broken electrical outlets dirt in the ventilation no air conditioning jammed door lock noise in the corridor at night

Review 44：nothing

Review 45：The customer service received upon calling beforehand was not too impressive, neither was the individual at the front desk as well. Due to the renovations, the hotel is hard to locate and also very sketchy once seen. The parking should be also more readily available, only were 7 spots which is not enough for hotel guests.

Review 46：The rooms were not what we expected, but even better. The newly renovated rooms were spacious, included the perfect stay. Wifi was included which was great, and in the fridge there was utensils for our stay, along with cups. Felt at home!!

Review 47：We had booked two rooms, however only we were put in one room and the hotel staff brought in extra beds for us that were stuffed into the one room. Nice gesture, but we had paid for 2 rooms, and there was no refund given even though we only stayed in the one room. Bedsheets were yellow. The outside of the building was a run down construction zone.

Review 48：The staff's responsiveness to request of services, such as more beds, and room service.

Review 49：When the staff member led me to the room, he opened up the door for me and poked his head in the shower then said "Oh, there's no shower door..." then did nothing about it and left. The shower door was just sitting in the closet, and I was the one trying to fix it. We ended up having to shower and make a huge mess all over the floor, and we were unable to clean it up as we only had two towels for the four of us. There was also old, used soap in the shower, which makes me wonder if they even cleaned it from the last use at all. There was no phone in the hotel room for us to call the front desk, which I needed to do several times throughout the night because I don't have long distance calling on my phone, but couldn't. There were four of us staying, and even though I was promised a room with two queen beds, there was only one bed, and a pull out couch with no mattress. We looked in the closet and saw there was a single piece of foam, so we had to put that on half of the bed, and my other friend ended up sleeping directly on the box spring and she was extremely uncomfortable as springs were digging into her body all night. The location was also inconvenient, as the front desk was down the street from where the rooms were, and we were in a pretty sketchy part of Toronto. We didn't exactly feel comfortable walking down the street in the middle of the night so we couldn't do anything about our room. Around 4am we were also woken up by the people in the room yelling, screaming, banging on our walls and listening to extremely loud music, and although that isn't really the hotels fault, if we had a phone we would be able to call the front desk and ask them to send somebody up to quiet them down. When we got up in the morning, there was a broken bedroom door down the hallway, and we had to listen to it beep for hours as no staff had come to fix it. We only stayed in this hotel because there was literally no other options.

Review 50：I mean not to be rude, but the only things that this hotel did right was free wi-fi, and adding a little sunroof to the bedroom.

Review 51：The first room we weren't sent in was poor renovation no tv, I asked to be moved spent 105 on a room not properly equipped with all toiletries and was woken up abruptly by all the noise of renovations. I will not go back. Too overpriced for the quality. I could see there is potential though. The staff seemed friendly just. A little nervous.

Review 52：our room had no window and no air movement nor air conditioning. it was very difficult to sleep and not a nice place to be during the day. There was vandalism in one night...broken glass and yelling...which was quite scary.There is no staff there in night so we did not know if someone was dealing with what ever was happening. many lights did not work, and stove did not get hot enough to cook on.

Review 53：the location was quite good.

Review 54：Be warned. This place is 1)disorganized 2)under heavy construction3)dirty 4)our room had no tv, had wires sticking out of the wall andsmelled of paint 5)owner seemed totally clueless 6)was charged $149+ fora totally inadequate room. I don't know why there are nice photosand good reviews of this "hotel" it's a hell hole. I'mnot a negative person, as I usually make the best of things (as wetravel a lot) but the state of this place was unbelievable!

Review 55：Location and free parking. Has potential to be really nice once themajor construction is over.

Review 56：The building is under construction, the front os it is covered with blue tarp. Poor parking. Our kitchen didn't have a sink, or counter. The bathroom has a fan, but it isn't hooked up.

Review 57：The concept of an "apartment" type setting. it will be lovely, when it is finished!

Review 58：Great breakfast options, but as a bacon junkie, i dont believe in life beyond bacon pm nom nom lol

Review 59：I was excited to book a bed and breakfast, i had never stayed in one and watched too much tori and deans show when they buy a B&b, that week i was having a stressful week, and couldnt leave town, so i planned my own solo escape downtown to escape my problems for a day, i needed a vacation, but could not travel far, when i arrived i was a bit confused as to where the place was exactly, but i found it quickly its just off church north of wellsley. And After the last place i had just stayed at was a shady motel that had nice photos, and a 7.3 rating, and was disgusting, so i almost was expecting the worst when i arrived oitside. The building is a gourgeous older town house, which i personally love older artchitecture, and got a feel, that the house definately had a history. the common kitchen is very nice and full stocked, there is a full kitchen to cook in, and fridge full of food mostly breakfast foods, i was very nervous that i would feel like i was in a roming house feel, which is the exact opposite, although there are communal areas, i didnt feel like i was a backpacker, its a very comfortable place with nicely furnished rooms

Review 60：Room wasn't real clean. Lotsa hair around the room. Especially in drawers under beds. Large set of stairs to walk up. No lift. Not good for people with larger cases.

Review 61：Price was ok

Review 62：Very noisy location or at least our suite (some rooms may not have windows). The suite on Dundas only has single pane windows, not blocking most sounds from the street. The suite would also be cold in the winter, there being significant window wear from high humidity condensation. Cleaning staff did not speak any English. The four buildings comprising this hotel are under construction, meaning that access from the street was not keyed, although the security on the door of the suite seems adequate. There is no significant, clean store to buy groceries near the hotel. although Chinatown is 4 blocks away.

Review 63：Very clean apartment with queen bed, good central air, compact space with just enough room for two people to prepare meals - microwave, stove, fridge, table and two chairs. Staff provided extra pillows even at midnight, although request had been made earlier. The location is excellent within walking distance from the AGO and with good tram connection in front of the door

Review 64：The worst place I have seen in my life . I asked for lotion and I getcondition . Ghetto place . - 0 star .Never again

Review 65：Beds were hard as a rock.

Review 66：Very good location.

Review 67：The room was very clean.

Review 68：I can't think of anything negative, they were very helpful and were quick to respond.

Review 69：Simple but great!

Review 70：They hadn't quite finished the exterior!!!

Review 71：Very spacious apartment, well laid out and equipped, great location, good service.

Review 72：Very noisy

Review 73：Not much

Review 74：Housekeeping should be regular and thorough

Review 75：I paid for parking and constantly had trouble getting a spot. I also paid for a suite and only got a normal room.

Review 76：Location and facilities in the room

Review 77：No clean towels and no room cleaning

Review 78：Location

Review 79：Staff were very welcoming and friendly

Review 80：Very central, helpful staff & the room was perfect for short term stays

Review 81：No telephone

Review 82：Price Location Quiet

Review 83：Still some renos in front

Review 84：Friendly family environment. Kind staff

Review 85：close to downtown

Review 86：Parking was a little suspect

Review 87：Bed was hard as a board

Review 88：The staff was nice, walked me to show me where to park my car and came back with towels before I could even ask.

Review 89：They are fixing their front

Review 90：Everyone was very nice and made me feel at home. If you ask for an upgrade they will try their best to meet your needs.

Review 91：The room was not ready No parking spot

Review 92：Could hear other people through the walls.

Review 93：Surprisingly clean, complete, and well put together room.

Review 94：- no carpet - room was too small

Review 95：- customer service was good - checkout was reasonable

Review 96：it's literarily NOT a hotel but a random creepy house. And the price is ridiculous. No supplies and equipments. DONT GO THERE!

Review 97：renovations not complete however they are going beautiful. no parking near accomodations

Review 98：loved the terrace outside

Review 99：Bed was hard and could hear everything from the street and hallways

Review 100：Room was clean staff were great room had everything you'd need.

Review 101：No closet in the room. There was no place to hang our clothes! Would youbelieve that? Dirty towels, dirty room..do not ever stay here!

Review 102：no curtains on windows, got light a little early

Review 103：Great staff, friendly, helpful

Review 104：Wifi did not reach hotel room

Review 105：Linen was comfortable. Rooms were newly renovated.

Review 106：there is no wi-fi in the room, no telephone, room was smelly, no electric iron , Staff did not Know Anything.

Review 107：WiFi signal in some parts of our room was poor

Review 108：free WiFi, high quality furniture and amenities, clean spacious room and kitchen relatively low price

Review 109：No good. Old.

Review 110：There was no Internet and parking that they said would be there the staff weren't very helpful

Review 111：It was dirty!!

Review 112：Obviously going through a bit of a makeover which makes the entrance to the property startling.

Review 113：Great location and free parking very useful in toronto

Review 114：No telephone in the room and when you don't have a GSM type telephone, there is no way to contact anyone when party gets too loud at 4:00 AM. Hot water was not always available. Parking is very limited to 3 spaces in spite of advertising that there is FREE parking. Noisy units in front due to trolley tracks early in the morning. Lobby open only at limited times, you have to call and someone will show up (as long as you have a GSM type telephone or use the telephone call box across the street). Front of building is boarded up under construction and it appears that it won't be finished until the end of this year. No temperature control in the room.

Review 115：Efficient unit once inside. Unit complete with two burner stove, microwave and refrigerator. Close to public transportation.

Review 116：This place is a hovel. It was totally disorganized, under construction, covered in dirt, noisy and in no way fit for its apparent purpose. It's a mystery how booking.com ever considered it worth putting on its site.

Review 117：Filthy stairway to the units, very noisy street noise, very noisy air conditioner, tiny (4ft x 4ft) bathroom, no bedside light. Uncomfortable bed and pillows. Will not return.

Review 118：Price and convenient location to my appointment

Review 119：Property charged my credit card the instant i made the reservation. Although i was paying in cash, they still put the entire charge through on my card. it took several weeks for them to admit they had double charged me and to reverse all the charges on my credit card. The cancellation policy is extremely aggressive, so be very sure of your dates. The first room they showed me did not correspond to the photos on the site, apart from being windowless. Overall not great value.

Review 120：Location on the Western edge of Chinatown area seemed good on the map and within walking distance from Downtown, but there are few facilities near this property. Kitchen had adequate items. Wifi was mostly OK. Cleaning is on request and fine even though bed not made. If you get a room that corresponds to the site photos, you are lucky, because this place is not a great value and the cancellation charge is very aggressive.

Review 121：Building work going on exposed wires, materials left about Walls very thin, was able to hear the person's bathroom fan next door which sounded like a car engine

Review 122：Great location Helpful staff Clean and tidy

Review 123：Hard to find because under construction; There was tea but no coffeein the room; Needed darker drapes in room; Carrying luggage up aflight of stairs

Review 124：The room was well equipped and was comfortable; Daisy was lovely. Andvery helpful; Free parking

Review 125：Couldn't check in due to computer issue. Place was under construction but still paying fully functioning price. Advertises parking but this is actually in someone's yard.

Review 126：The room itself was fine.

The Fine Print

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Please note that renovations are currently taking place to the building exterior. Guests may experience light disturbances.Limited paid parking is available on site. Additional public parking is available nearby.Please note that check-in and key collection take place at: 787 Dundas Street West, Toronto M6J 1V2.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.