Okura Garden Hotel Shanghai

Okura Garden Hotel Shanghai descritpion

In the heart of former French Concession, Okura Garden Hotel Shanghai is on 7 acres of private, landscaped grounds. It has easy access to The Bund and People's Square, which are about a 10-minute drive from the property. The hotel has luxurious accommodations with free internet, an indoor pool and a tennis court. On-site dining options include 5 restaurants and 3 bars that serve a variety of international flavors.
Shanghai Okura Garden is just under half a mile from Shanxi South Road Station (line 1), and is just a few steps from the Huaihai Road shopping area. Pudong International Airport is a 30-minute drive from the property.
With big, clear windows overlooking the city or garden, rooms at Okura Garden feature Japanese-style prints with warm colors. Each air-conditioned room has a cable TV and a minibar.
Guests can exercise at the well-equipped gym or relax with a massage. The hotel features a beauty salon and business center. Laundry services and a tour desk are also available.
A buffet can be enjoyed at Coffee shop Rose, and authentic Cantonese and Shanghainese cuisines are served at restaurant Bai Yu Lan. Japanese restaurants Yamazato and SAZANKA feature fresh, seasonal food. The Continental Room restaurant serves French delicacies. Refreshing beverages and light meals are available at the 3 on-site bars--Oasis, Ye Lai Xiang and Sky Bar.
Huangpu is a great choice for travelers interested in Museums, City Trip and Shopping.

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Facilities of Okura Garden Hotel Shanghai

Outdoors ：Grounds | Terrace

Pets ：Pets are not allowed.

Food & Drink ：Restaurant | Bar | Breakfast in the Room

Internet ：Free!WiFi is available in some hotel rooms and is free of charge. | Free!WiFi is available in public areas and is free of charge. | Free!Wired internet is available in the hotel rooms and is free of charge.

Parking ：Free!Free private parking is available on site (reservation is not needed).

Languages Spoken ：Chinese | Japanese | English

Reviews for Okura Garden Hotel Shanghai

Review 1：Buffet breakfast lacks variety and quality.

Review 2：Good location - very close to subway lines. Taxis are a little difficult to get from the hotel during peak times.

Review 3：English poor by hotel staff - breakfast quality of food average . Hotel decor very grand but need updating . coffee ridiculously expensive at £8/cup

Review 4：Location

Review 5：The bed was firm for my taste -- a futon mattress, reflecting the Japanese ownership and clientele.

Review 6：A luxury hotel at very moderate price. Fantastic shower -- like a massage! Wonderful heated toilet seat with built-in bidet. Clean and well-kept hotel with excellent and elaborate breakfast buffet. Location couldn't be better; in the French Concession, an easy walk from great restaurants and a huge quantity of clothing boutiques.

Review 7：The location and the amazing view over the city. Excellent room and very comfortable bed. There is a French patisserie nearby, an enjoyable alternative to the expensive hotel breakfast!

Review 8：Did not like the same breakfast day after day also did not like the fact that if you chose the Japanese breakfast you cannot come back to the buffet. So if you don't like the Japanese breakfast you are. Out of luck that morning. They should include seasonal fruits not just what they budgeted for.

Review 9：I like the purified water from the faucet

Review 10：Very hard bed for Westerners... I think it was just a box spring (?). The hotel staff did try to compensate by putting a comforter under the fitted sheet but I would suggest having a choice of softer beds in some of the rooms.

Review 11：Excellent customer service, quick to help with anything we needed. Great location, easy transport services (taxi, mini van to airport, etc.). Very nice, well equipped room.

Review 12：The bed was rather firm.

Review 13：Location is good to roam around the French Concession, it's about a 10 minute walk to the subway. The lobby is very nice and there is a pool.

Review 14：No enough safe and security .any body can go up to elevater , dont need key to access the floor , this is a little bit dangours for client .

Review 15：I got a upgrade room, it is so wonderful ! Service is excellent , every body is so friendly ! location is wonderful ! a lot of nice shops around these area . the garden is beautiful . However i will select this hotel next my trip.

Review 16：The room airconditioning would not lower temperature sufficiently so our sleep was disturbed each night by being too hot. Windows don't open to allow fresh air flow to counter the problem.

Review 17：Staff are clearly well trained to provide excellent service to guests. The garden in front of the hotel is a pleasant place to stroll and get out of the building.

Review 18：When I checked in there were some chestnut shells under a chair, and a very long dark hair on the shower knob. Didn't see why a guest should pay to use the pool. This has never happened to me anywhere and should be spelled out somewhere on booking .com

Review 19：Pleasant setting, very helpful staff, great garden view

Review 20：Breakfast was poor for gusts with western habits, and its price (over 200 yuan) was ridiculously high.

Review 21：Okura is situated very well close to many historical attractions. The hotel itself is nicely designed in a traditional style. The lobby housed in a former french mansion is beautiful. The room was sparkling clean.

Review 22：The bed was very hard. Imagine sleeping on an ironing board. The free WiFi is slow and unrealiable.

Review 23：Very helpful and friendly English speaking staff. Location.

Review 24：The bed was very hard and not comfortable.

Review 25：Not one of the many random 5 star hotels in Shanghai - great location at the heart of FC, easy access to underground and shops in the area. Great views of the Garden from the room as well.

Review 26：especially room is so cold! and breakfast.unvaluable! Staff unkind..no motivated.. just chinese style mixed strange japanese manner. If u wanna have good memory in shanghai, you can try other hotels!! Price really cannot agree. It is Just OLD motel..with big garden...

Review 27：only swimming pool, few people use.. so water is too clean!

Review 28：Bed was hard as a rock and so uncomfortable Rooms are in serious need of an update

Review 29：Staff was quick and friendly French restaurant on 33 was surprisingly good and the service was the best compared to other places I have visited on the trip Wireless internet is free and pretty quick

Review 30：There could be improvements in the service of coffee and tea during breakfast time; it was not self-service nor voluntarily offered until requested. The garden could be perked up for example with colourful flowers or benches.

Review 31：Foremost is its great location in the French Concession area, a quiet elegant area with access to closeby modern shopping streets subway stations, and the historical sights. Helpful and efficient staff in line with Japanese tradition. Abundant East & West breakfast buffet to our delight! Fully equipped comfortable bedrooms with great garden and city views, as well as speedy elevators.

Review 32：Lounge area, over crowded. Needs another area to relax and have snacks or coffee. Not able to sit and do business in comfort, this is the reason we only stay if our preferred hotel has no vacancy.

Review 33：overall ok

Review 34：Great location in the French Concession, near metro station for getting to other areas. Great range of services, bars, restaurants (incl Japanese), especially Sky Bar on top floor with great views over the city and impressive wine selection. Good pool, gym and other facilities. Great value for money at 125 a night for good room with breakfast in prime Shanghai location. Helpful and friendly staff. We were upgraded on arrival, room excellent, large bathroom with great shower and space age toilet. Nice Japanese extras like dressing gown and kimono, hot water for noodles/green tea. Would definitely stay there again.

Review 35：To improve - towels are old, blankets are thin, the TV is too small.

Review 36：Location and service is excellent!

Review 37：Cost of breakfast

Review 38：Hotel location in centre of Shanghai Nice room with enough m2 Service was good and friendly

Review 39：Staff uniform is not clean

Review 40：Beauty of builiding

Review 41：Nothing

Review 42：Almost everything. Location, hospitality, room, facility, breakfast, value for money

Review 43：Staff weren't too friendly

Review 44：location is great, within walking distance to restaurants, shopping areas, parks.

Review 45：good location, clean, staff service.

Review 46：A bit expensive

Review 47：Very clean and quiet

Review 48：location, location...

Review 49：Great atmosphere. Clean. Friendly staff. Excellent breakfast buffet!

Review 50：good hotel, friendly staff. wanted to check out and see if I could recommend to others.

Review 51：The breakfast was just okay.

Review 52：Enjoyed the location

Review 53：It's far too expansive than the similar facilities in Shanghai.

Review 54：Location, helpful Staff and lobby

Review 55：no proper response in business center.

Review 56：location, bell desk were helpfull in suggesting the places of travel.

Review 57：Ok

Review 58：English speaking staff, very good breakfast, nice swimming pool.

Review 59：half hour before closing staff approaching guests permanently asking for leave

Review 60：Japanese politeness good view from high rooms

Review 61：A bit outdated. Expensive restaurants.

Review 62：Location. Clean.

Review 63：Almost nothing , sending a too late delivered parcel to me in Europe took a lot of effort to get it done.

Review 64：Location, quality of services

Review 65：Bed is much to hard. Food in French restaurant is much to expensive for to less food.

Review 66：Breakfast is very good.

Review 67：The room is too small and everything in the room is old.

Review 68：The location is good.

Review 69：The room is not spacious enough.

Review 70：I like the location and the bathroom supplied with Shesheido shampoo, shower gel and facial lotion.

Review 71：Great location - close to subway line

Review 72：- close to underground -taxi service -bar on top floor -restaurants -breakfast - nice surrounding

Review 73：no smell from water

Review 74：Very expensive

Review 75：woke up by housekeeping almost every morning, they are such noisy and talk loudly, very bad management.

Review 76：should have some Indian food too.

Review 77：Facilities and treatment

Review 78：The hotel is old and the carpets seem dirty. They should replace them with new ones.

Review 79：Location is great The sauna and spa is beautiful

Review 80：the room rate is around 3000 RMB each night, but the service is really really very poor, my bad experiences as below: - the staffs are not speaking English -The room are smelling bad, old smelling. - In last day of our staying, The shower gel and hair shampoo is not replacing new, as well as the tea bags and Nestle coffee bags, no more News paper as usual in the morning！ very lousy management. -the food quality in Rose restaurant is very very poor, especially the dinner buffet, with cost of 298 RMB/Person, we did not expect a five star hotel will supply such limited and low quality food, we even can find the foods left from bread fast are still supplying for the customers in dinner time !!!! i asked the cashier woman why your restaurant supply such bad food for us, she said yes, we did not have a lots to eat in our restaurant..... we left with deep disappointments for this hotel, and swear we will never choose Garden hotel Shanghai again in our life.

Review 81：Hotel has smoking floors. We requested non-smoking rooms (booked 2 rooms), but had to stay at smoking floor/room for the first night due to hotel was fully booked. They changed us to non-smoking room second day and free upgraded our room to face nice garden.

Review 82：Great location, close to everything. Hotel's a bit old, but the room is comfort & great view if you facing to garden. Staff are very friendly and helpful. Good value for money.

Review 83：Old fashioned design looks like 70-80s style Bed not confortable Smalltv Bathroom towels too old...

Review 84：Location is great Staff really careful and friendly Japanese toilets!

Review 85：very good facility, and very careful service. I love the Japanese style. the Japanese food in this hotel is very classic. it is a wonderful experience.

Review 86：I did not like they charge me for three nights my booking for three nights and decided to check out one day earlier I payed one night and did not stay ,reason only I book three nights and I have to pay three nights

Review 87：Decor a bit old and in need of some refreshing; the bathtub, with its plastic curtain, was dowdy and uninviting, the minibar was a bit sad.

Review 88：The location.

Review 89：The location is excellent and the grounds are lovely. The hotel is older, but extremely well maintained and very efficiently run. The rooms are small but comfortable and also well maintained. The service was good. There is a good gym and a good range of coffee shops, bars and restaurants. I thought it was very good and will stay there again.

Review 90：Very interesting history. I was born in Shanghai in 1942 my mother and father both came to the French club often my father worked for the French Municipal Police and we lived not far from here in the French Concession.

Review 91：Location was fantastic just 10 minutes away from city centre. Trainstation just 100 m away. Buffet for breakfast was complete and as aforeigner most of foods were suit our taste.

Review 92：Unexpected charge of 50rmb per person to use the very old and outdated fitness center and pool. It was empty and I didn't use it either.

Review 93：Cool but dated hotel with lots of Japanese tourist. Good location. Free upgrade. Free wifi.

Review 94：Staff are great, location excellent, pool,sauna, gym and massage facilities great. Breakfasts are excellent and the restaurants bars are quiet and sophisticated.

Review 95：The air conditioning was not good for first two days, but after two days they started the air conditioning. then it was excellent.

Review 96：Every thing is good...

Review 97：The Okura allows smoking in all of its bars and restaurants. Yes, there are non-smoking tables but they are not in separated spaces. In reality, if you do not smoke, you are only safe in your room. It's like living in an enormous ashtray! In spite of the fantastic room, I wouldn't go back here if it was free of charge.

Review 98：Okay, the good news. The junior suite I had was excellent. Rooms are well decorated, practically designed with plenty of space and luxury amenities. Also, the location, close to a MRT station, is practical.

Review 99：Everything was excellent: spacious and clean room, impressive lobby,breakfast buffet with variety choices (both western and Japanese food),good service and good location (close to the metro station and shoppingstreets). We booked train tickets to Beijing and tickets for theacrobatic show via business centre, this was very convenient.

Review 100：Bathroom too small and dated. Better 5 star hotels available at lower cost. Hotel still living in the past

Review 101：Location good

Review 102：Room and fasility are poor and old

Review 103：Breakfast

Review 104：Beds too hard

Review 105：The staff were friendly and efficient. The ambiance of the hotel was good

Review 106：service and room

Review 107：Carpets are dirty, the club lunge setting is not comfortable

Review 108：Services and management

Review 109：Location and Okura quality

Review 110：Nothing.

Review 111：Great location and great service from the hotel's staff.

Review 112：The over all is good.

Review 113：I've gave staying to my friends as their honeymoon gift. I heard from them that staff treated them like VIP. Thanks!!

Review 114：dirty carpet in my room

Review 115：Everything is OK

Review 116：friendly and nice Staff , clean and good breakfast

Review 117：I liked the quiet atmosphere, decor, garden and a welcoming drink.

Review 118：No wireless Internet in the room

The Fine Print

Please note that the Health Club is chargeable for guests who stay in Superior Double Room, Superior Twin Room with City View/Garden View, Special Offer - Superior Twin Room and Special Offer - Superior Double Room.