Napa Plaza Hotel

Napa Plaza Hotel descritpion
This 4-star Cyprus hotel has a swimming pool with lounge chairs, 9 dining options and rooms with balconies. Ayia Napa Monastery and the beach are less than a 10-minute walk.
Napa Plaza Hotel's bright rooms have modern décor and satellite TV. Each private bathroom includes free luxury bathroom amenities. Guests receive free fruit upon arrival.
Dining options include Cloisters, serving candlelit Mediterranean dinners, and the Peppermill Fusion Grill. Platia Meze Restaurant prepares dishes from the creative Greek-Cypriot cuisine. Refreshing cocktails and drinks are available at Yacht Pool Bar.
Hotel Napa Plaza’s pool is surrounded by olive and citrus trees. Aqua Health Club has a variety of fitness classes and a large spa offering beauty treatments. Organised daily activities include aqua aerobics.
Many of Ayia Napa’s shops and restaurants are within a 10-minute walk. Popular Grecian Bay Beach is just over 1 mile away. Private parking is free.
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The staff speaks English——Napa Plaza Hotel's staff speaks:Russian,English,Greek,German
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Facilities of Napa Plaza Hotel
Outdoors :Outdoor Pool (all year) | Grounds | Terrace | Sun Deck
Pets :Pets are not allowed.
Activities :Tennis Court | Pool Table | Ping-Pong | Diving | Sauna | Fitness Center | Spa | Massage | Indoor Pool | Bicycle Rental | Game Room | Entertainment Staff | Nightclub/DJ
Food & Drink :Restaurant | Bar | Breakfast in the Room | Restaurant with Dining Menu | Buffet-Style Restaurant | Snack Bar
Internet :WiFi is available in the hotel rooms and charges apply. | Free!WiFi is available in public areas and is free of charge.
Parking :Free!Free private parking is available on site (reservation is not needed).
Services :Room Service | Car Rental | 24-Hour Front Desk | Currency Exchange | Tour Desk | Baggage Storage | Concierge Service | Laundry | Dry Cleaning | Ironing Service | Meeting/Banquet Facilities | Fax/Photocopying | Souvenir/Gift Shop | Honeymoon Suite
General :Paid WiFi | Newspapers | Safe | Non-smoking Rooms | Elevator | Heating | Adults Only
Languages Spoken :Russian | English | Greek | German
Reviews for Napa Plaza Hotel
Review 1:No free WiFi in room
Review 2:Room service very expensive, no WiFi in room unless you pay extra, good food & location but very very expensive compared to others
Review 3:NOTHING
Review 4:Position of the hotel is excellent and all the staff are very geared up to make sure the guests are very happy at all times. The General Manager takes time out to speak to his guests and also appeared at a cocktail party for regular stayers. The PR representative is also excellent and makes a point of speaking to as many guests as she can throughout each day. All the reception staff are excellent and as a first port of call make you feel at home immediately on checking in. Special mention must be made for Xenis Head barman and his staff and George restaurant manager who all give excellent customer satisfaction. All drinks and food are of a high standard and the buffet breakfast is excellent. The hotel rooms are kept very clean by a staff of very friendly and efficient cleaners. The SPA run by the excellent Bella is also a must for a visit. At night the restaurants and Pepper bar are excellent venues with friendly and very professional staff. The food and drinks are all priced reasonably and of a high standard in quality. If you intend taking a holiday in Ayia Napa this is the only hotel to stay at. Myself and my twin brother have stayed her on numerous occasions and hope to return soon.
Review 5:Me and my partner booked a honeymoon suite which was a nice room but far too noisy from 11pm till early hours due to the music coming from the adjacent bar a short distance away. We struggled to sleep most nights which was frustrating and disappointing.
Review 6:Cleanliness, breakfast and location. A pleasant stay with pleasant staff.
Review 7:I read that there is a free wifi and therevis a safe box inside the room. The free wifi is only in the lobby u have to pay for wifi in rooms 8 euros for 1 day which is expensive moreover you have to pay for the safebox which is inside your room never saw this before.
Review 8:Very good location,2 mins walking to the square and 5 mins walking to the harbour
Review 9:Location - surprisingly very quiet but close to main square Food - Buffet Hall Breakfast/Dinner and pool bar lunch Staff Room - clean smart comfy great A/C
Review 10:Well, you have to pay for a bunch of stuff that 4 star hotels won'tusually charge you for, such as wifi, safety box and the refrigerator,though it's not that expensive, also the room that I was in had abad a/C.
Review 11:I loved the location, staff,the lovely atmosphere, the pool area andespecially the bar and cafe in the pool area:) the music was awesome,totally would visit again, and it's recommended for younger people
Review 12:Pool side it's free wifi access great connection. Lobby, reception & in restaurants again good wifi. But in your room, no good as there is no access. You can pay but connection isn't too good.
Review 13:The room was clean, comfortable and modern, I stayed in a deluxe pool view room. Easy access to pool, hotel restaurants etc. Pool bar staff are very friendly & welcoming. Great personalities, making u feel welcome,
Review 14:Internet in the room was very bad . The fact that you have to pay for the use of the safe in the room is ridiculous. Furniture is outdated bed sheets were old
Review 15:Location is perfect for night life the pool is great
Review 16:The bed sheets in both rooms were stained most probably from the washing mashines. The girl at the reception advised us that they use the the latest models of washing mashines, but the stains looked like rust. Also you expect that at a 5 star hotel they will have sheets that fit the large beds and not cover them partly! Although the renovated room we moved generally looked good, the doors and the toilet looked old. If you renovate a room my opinion is that you replace everything, otherwise the result is kind of slovenliness.
Review 17:We liked the fact that the girls at the reception were very friendly and that they gave us the option to move to a better room when we saw ours that was not amonst the ones renovated. Big comfortable bed, nice tv.
Review 18:Not a 4 star hotel. Cleanliness was average. Wifi only in public areas and even when I paid €30 for the week for in room wifi, it didn't work most of the time. Had to pay €8 to use the safe. Can get loud and rowdy at all hours which was okay for us but might not be okay for some.
Review 19:If you are young and want to be poolside all day with good ambience and some beats in the background, and want to walk to clubs and bars in the evening, this is the place to be and location is perfect.
Review 20:During sultry summer time, air condition in rooms could have been slightly cooler. WiFi in rooms should be free for considered price per night.
Review 21:Great pool area with nice music. Close to everything. Fantastic staff and service worked.
Review 22:WiFi is not that good
Review 23:Great location , you can go to nissi beach by buggy it will take 10 min. Maximum and the center is 5 min. By foot , breakfast and the pool area are nice
Review 24:We had a slight issue with the payment for the wifi. Where we were almost charged twice. It was resolved but I would recommend holding onto receipts to prove that you paid. The floor in our room was a lil bit dirty on our day of arrival. And the lighting was a bit dim in our room.
Review 25:The location is very good, it's close to everything. The staff are very friendly and accommodating. We were upgraded free of charge and the room was lovely. Very clean hotel. I would definitely recommend this hotel. It's great value for money. I. Look forward to returning.
Review 26:Music at the bar finishing every night at 2am. Good if u want to stay up not if u want to sleep.
Review 27:The gym and pool we're superb and the friendly staff made it a thoroughly pleasant experience.
Review 28:a little bit far from the good beaches (but we had a car and it wasn't a problem). very small bathroom
Review 29:location (near clubs, restourants, shops of souvenirs) quietude (despite proximity to the bars) adult only breakfast internal territory friendly staff
Review 30:no free wifi in rooms and the available wifi in the lobby sucks, you also have to pay for the safety box.
Review 31:The location is perfect for clubbing, breakfast was generous.
Review 32:breakfast was poor .The buffet food was below average .not tempting at all !!
Review 33:the staff were super friendly .especially at the receptions and yacht bar
Review 34:Parking limited when non guests access "free" parking
Review 35:Comfortable rooms and pool area just great. Enjoyed our stay and will definitely go back!
Review 36:I had to pay for the WiFi and it costs 8 EUR for 24H - I get a subscription for the whole month for 8 EUR and it's not working good, the Internet speed is very slow and disconnects often. Electronic keys stop working and you have to go to the reception to get a new one. I paid for a double room and added 100 USD for three nights and what I got was two single beds connected !! - one of the most expensive hotels in Ayia Napa but doesn't worth the money we paid.
Review 37:Pool was nice, location is very good.
Review 38:Really good location, bus stops right outside going to water park and nissi beach and about a 5 -10 minute walk to the end of the strip. rooms small but comfortable and modern. Nice pool and plenty of loungers. We did bed and breakfast which was good, but glad we didn't do the all inclusive as there are tons of cheap resteraunts very nearby
Review 39:The room we were in (room 22) barely had any light! We complained..after 2 days, they added a small lamp, which was not too great! Also, having no wifi in the rooms is not very convenient for their guests!! They should include that!
Review 40:Awesome pool view from the room, nice staff, good breakfast menu!
Review 41:A/c, staff, you can't go to swim pool after 17:00 and with half price toy can get better hotel with more comfortable facilities
Review 42:Only the location
Review 43:The paid for Wifi was wither the upgrade but I didn't really get the value as they were changing the system during my stay.
Review 44:Everything. The Staff are amazing So helpful and very enthusiastic on every level from the maid to the senior management. Go for an upgrade of room you won't regret it.
Review 45:Wi-Fi in the room did not manage to work for iPhone, even with all their tries and "technical checks" day after day etc (but there is a free Wi-Fi in lobby with comfortable sofas). If you party, you will miss the breakfast that ends at 10 (then should go for snacks to the bar).
Review 46:Best location near clubs district, so you're back home 5 min after. Nice room, fully darkened to sleep late mornings. Very friendly and attentive personnel, they help you, they will not disturb you. Good pool so you will face a hard choice to go to the beach or stay near it. SPA with a fan of her profession. Hotel restaurants and Pepper bar are the main ones for the whole town and for its main street. Absolutely no kids since that's not the hotel for vacations with kids. Private parking for your rented bike or quad.
Review 47:Stayed 1 night in Superior poolside room and never again , had NO SLEEP the noise from the clubs some with outside music This hotel is great for party people that sleep all day and party all night, I love having fun but 2am and I am ready to sleep which sadly is impossible at this hotel when the party goers stopped at 6am the cleaners hoovers started at 7am
Review 48:The hotel is what to expect from a 3* it is by no way a 4 !!! The pool area is very nice , apart from cats and kittens running around and the sunbeds could do with updating Good choice at breakfast , food in hotel is good .
Review 49:Perhaps only that Agia Napa is full of young tourists/drinkers but that is what it is and that is to be expected. Hire a car and travel out into the mountains and the coast. Explore.
Review 50:Nice communal pool area and surprisingly pleasant rooms. Very friendly staff.
Review 51:I was really disappointed with the twin beds as we are a couple and would have preferred a double bed. Comfort of bed for us wasnt great
Review 52:The staff were so friendly and very helpful they would come round with bits of fruit cold flannels smoothie shots they really lool after their guests 100%
Review 53:Unfriendly staff at the reception desk. Very disappointed to see such behaviour. Not suitable for a 4-star hotel.
Review 54:Breakfast was OK, but I missed some green tea.
Review 55:The only downfall was one of the staff members 'Vera' every time I tried to talk to her she was very rude mannered and sarcastic towards me. All other staff I came across during my stay were super lovely. Wifi for the first day didn't work at all in the lobby so had to go to a restaurant down the road.
Review 56:Napa is Ina. Great location for shops, food, beach and partying. This hotel was quiet (which I've seen is hard to get in this area). The main bus stop from Larnaca is directly outside this hotel which is very handy. The rooms were great! I asked for an inland view and got a great view over the entire place inside with the pool. Very spacious, amenities provided and comfortable. Breakfast which I had included was delicious!
Review 57:Do not expect to much from the reception staff. Dirty rooms, dark bathrooms. Incapable housekeeping.
Review 58:Hotel is in the middle of town center. Nice and friendly people. very nice and good spa service, thanks @Ms Meyer for that treatment.
Review 59:No concerns.
Review 60:Location was great, walking distance to the beach and good restaurants and entertainment. Loved the pool and the calm atmosphere without kids under 17.
Review 61:Only a ridiculous or miserly event In last day, after checkout, I asked permission to charge the battery of my telephone (half our). We spent only in this hotel more than 2000 Euro in 6 days, but the fair-haired woman receptionist asked for 5 euros. I had plenty of money but I refused to accept to be robbed. To the internet cafe, close to Napa Plaza hotel, it cost 1 euro for 30 min.
Review 62:It is like a heaven, like a paradise. Very clean, beautiful, relaxing, very kind personnel, excellent endowment for sport, entertainment, relaxing and physiotherapy. good prices in restaurants.
Review 63:wheather is humid & Ac was hot room was small no ac in Corridoors no free wifi in hotel had to pay for it
Review 64:pool was amazing location was excellent
Review 65:My only comment is that the AC was not cold enough as well as the mini bar.
Review 66:Location of the hotel is great, its 5 minutes walk of all points of interest, Pubs, beachs, restaurants, bazars...etc.. Buffet breakfast was perfect.
Review 67:the pool must not close at 7h00, it would have been nice to swim at night
Review 68:the location is very good just in the center, the staff is very friendly, the restaurants related to the hotel are very good (Wasabi, pepper bar)
Review 69:Excellent location. Generous breakfast and wonderful pool. I enjoy my stay in Ayia Napa. In the middle of the night life. Surrounded by many shops and restaurants.
Review 70:When I arrive at the hotel they gave me a room with a broken door, the break in the door would allow for anyone to slip a card between the door and the door frame and break in to room if they wanted. When I told the staff this they got angry and were very disrespectful. From there on it just went downhill. You're better off staying somewhere a little bit further from the square and getting a hotel like treatment. Napa Plaza was a terrible experience
Review 71:Nothing bad to say about this hotel.
Review 72:The location is just perfect, in the centre of Ayia Napa, near restaurants, bars, disco and beach. The staff is very friendly and ready to help you. The services provided are various and all excellent. The best place if you want to relax or to enjoy the night life in Ayia Napa. Overall, it's probably the best hotel I have been to on my holidays.
Review 73:A cleaning lady tries to make up your room at 8 a.m. Some renovation is needed e.g. swimming pool, W.C. Unclear situation with late check out, booking.com states that it is free of charge until 6 p.m. while the hotel still charges you. Not very comfortable sunbeds & umbrellas.
Review 74:Excellent location Helpful staff Nice bed Nice breakfast
Review 75:Front desk was extremely helpful and proffessional. Was an amazing part of our honey moon thanks to Andry and the rest. Great job guys and great place. Thanks again
Review 76:The constant noise at night, banging on doors in the middle of the night and the prank phone calls at 4am.
Review 77:I liked it's location since everything was within walking distance. The hotel is beautiful. We enjoyed the pool very much especially the Thursday party at the pool. The dancers were great. We also were happy with the restaurants they have were they served different kinds of food.
Review 78:Maybe if they had free wifi
Review 79:Location is great, in the heart of Ayia Napa. Facilities are wonderfull, restaurants, pubs, cafe, pool ... Breakfast was amazing .. Everything was very good.
Review 80:I dislike "you must pay for everything attitude" (for safe deposit box, for Internet, for better room, even they asked for deposit for electricity adapter, and even may charge you for "damaged towels" on the pool) and they have "don't do this and that attitude" so annoying on vacation. Too expensive, overrated hotel, that needs reconstruction (poor floor, beds too soft, old furniture), poor non-interested and lazy staff with few exceptions, hotel is not very close to beach, difficult to find between many restaurants / no hotel mark anywhere.
Review 81:breakfast; someone may like the pool but I swim in the sea, someone may like proximity of night discobars up the street.
Review 82:Nothing
Review 83:Nice staff and location.
Review 84:Didn't like the fact that we had to rent the room safe.
Review 85:Location, service
Review 86:Staff, location, food and overall impression excellent.
Review 87:the location, the design of the hotel, the pool, the privacy, room 108 :) overlooking the pool, the hotel restaurants!!
Review 88:We had Junior suite for 2 weeks. Everything was perfect!
Review 89:the pool area seems to be more over crowded
Review 90:This is a great hotel in a great location
Review 91:Bathroom was not as good as the room, needs some renovation but overall was OK.
Review 92:Beautiful room and pool area
Review 93:The location of the hotel is superb, it faces a bus stop so you dont have to walk very far and its right next to the square and the night life.
Review 94:The location is great
Review 95:Staff Food Location
Review 96:u have to pay for wifi in rooms but is free outside the rooms... in what century????
Review 97:awesome place especially the suite room
Review 98:Poor wifi
Review 99:Staff was really friendly. Especially reception girl - Sarune. She was super nice.
Review 100:The air condition was really bad No free wifi in the room If you are facing any problem the attitude of the stuff will change
Review 101:Very good location
Review 102:Everything!
Review 103:Air con could be better but I did ask for a fan for my room and they got me one
Review 104:Great location excellent staff and cool looking hotel
Review 105:Gym needs updating
Review 106:Wifi service is not acceptable, it has to free all the time without time session and without download
Review 107:customer service, pool area, breakfast
Review 108:Warm hospitality
Review 109:Amazing staff, special thanks to andrea , mamia and yanna
Review 110:Internet can be better
Review 111:Location,vibe of the hotel and pool.
Review 112:In hotel restaurants or bar, staff not trusting customers to charge the bill to the room
Review 113:Good location
Review 114:Amazing hotel, perfect location and wonderful service. Recommended!!!
Review 115:The room, team, swimming pool, breakfast and the people
Review 116:Internet
Review 117:Location, breakfast, staff
Review 118:Found the staff
Review 119:The hotel is too far from the sea, and staf hates children according to the hotel's policy - they prohibit even to enter with children.
Review 120:Being by the pool
Review 121:Lovely swimming pool, and amazing food - all inclusive included a la carte restaurants as well as buffet.
Review 122:Breakfasts are poor, orange juice is 70% of water, too noisy, no wi-fi, rooms are full with moscitos.
Review 123:Everything in AiyaNapa except Napa Plaza Hotel
Review 124:no ac - beginng of may
Review 125:the pool area was great very nice stuff great breakfast
Review 126:Nothing it was great
Review 127:Great facilities and great location
Review 128:From The friendly staff to the comfortable beds this was an amazing experience well worth the price tag!
The Fine Print
Please note that only children over 16 years old can be accommodated in the hotel.